Horrible customer service
Very poor customer service and after-sales support. I’ve been involved in two car accidents, both of which I reported, yet I have received no resolution or response from the customer care team. There seems to be zero effort to address customer concerns or ensure customer satisfaction. A deeply disappointing experience.
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Garbage app.
U cannot communicate with driver . Garbage app
Delivery
Terrible delivery service. Driver had some bike issues and was at the same place for more than 30 minutes. Called them 30 mins later only for them to inform me this and said he will take another 30mins just to fix this issue and my order will be delivered only after that. Please have some sense to call and inform the customer if the order will be delayed. Had to cancel in the end.
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البصرة
سيء جدا بسبب الكباتن اللي يعملون بي
إضافة مبالغ غير صحيحة
على العميل
Perfect
Very good
زهراء عماد
فاشل التطبيق صارلة كم شهر مادري شبي الكباتن صايريين فاشلين وكرهتكم وراح امسحة
Be careful
everyone , be careful, they will charge from you private bank card without your permission extra money for subscription, even if you don’t want to subscribe,
Very disappointing 🇲🇦
I was a Careem user for at least 8 years with an average of 2-3 rides per day. It has been amazing for years but recently drivers are asking you for your destination before coming to you. And if you refuse to give them they either cancel or stop answering you. Happened 6 out of 8 times I tried today. Now it’s just like taxis!
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No Help Provided!
I had 1 year free subsciption of Careem plus through Etisalat offer & it dissappeared when I switched phones. My phone number is still the same though. Everytime I ask for resolution they tell me its forwarded & escalated to the team but it never gets resolved. It’s been more than 2 weeks & I am still waiting for my subscription.
Way to lose a customer!
Way to lose a customer!
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Double charges
Be careful been scammed 3 times 2 for double monthly subscriptions and 1 order food and automatically they took subscription!
Expensive
زۆر گرانە لە چاو ئەپەکانی تر ❌
أسعاركم غاليه
أسعاركم غاليه بس اول طلب سعر زين وبعدين كل ماتطلب يزيدون من الفروانيه شارع حبيب مناور للفردوس دينار وربع الحين بطلب حاطين دينارين وربع ليش
Not impressed
Most of the time when I used Careem in Saudi, they were inaccurate in giving predicted times and the car would come much later. Then they would overcharge for no reason or for their own reason for example, going to the wrong location point and then overcharging. The admin team then do not resolve it or even look into it. I had a car with the wrong numberplate turn up, and then he overcharged me, and the customer service did not care that he had a different car- which is a safety issue. (I only went with him after he showed me our messages).
I started using other apps instead like Jeeny, which was much better and deleted Careem.
I started using other apps instead like Jeeny, which was much better and deleted Careem.
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الحارثيه
اليوم طلبت طلبين ساعه 8 صباحا ولم يتم الحضور وبقيت اكثر من 45 دقيقه انتضر في البيت لماذا هذا الوضع السيء في تكسي كريم
Please bring Careem plus to Iraq
I am a university student without a car, and it’s extremely expensive to get two rides a day. Careem plus would be extremely beneficial. Location accuracy is also terrible and drivers often come to the wrong location
Hard to unsubscribe from career plus
The app doesn’t make it easy to unsubscribe but they are happy to take your money even after you have left the country
Very bad
Very bad
Worst money transfer app
Once again I did mistake of transferring funds through careem based on my friend suggestion an year ago it took one week to transfer this time almost 16 hours and I am yet to receive funds in my account
Superb
It’s a great app.
