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CareSource

CareSource

by CareSource

2.6K ratings
103 reviews
💪 Health & Fitness

Archived App (Last seen on 10 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 4, 2017
  • April 1, 2025

Developer

CareSource
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📌Ready
Reviews summary↘︎
⭐103
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your health plan conveniently from your mobile device. Access your digital ID card, find healthcare providers, check claims, and review benefits. Get 24/7 nurse advice and connect with member services.

✓Digital insurance ID card
✓Find doctors and pharmacies
✓Check claims and balances
✓Make payments
✓Review plan benefits
✓24/7 nurse advice
Show original description

What users say

Summarized from real user reviews of CareSource. Based on 2.6K reviews and a 4.1/5 average, it highlights the 3 positives and 24 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🤩Great insurance
  • 👍Easy to use and convenient
  • 🙌Awesome app

Negative things

  • 🐛App doesn't work
  • 🔍Not very informative
  • 🤯Literally unusable
  • 🔒Can't log in
  • 🤖Autopay issues
  • 🔍Inaccurate provider information
  • 🤔Too many places to find information
  • 🤯Needs to be fixed
  • 🤯Does not work
  • 🤯Barely works
  • 🤯Booooo
  • 🤯App do not work
  • 🤯Opens to black
  • 🤯Can't set up auto pay
  • 🤯Confusing and cumbersome
  • 🤯Needs fixed
  • 🤯Barely works
  • 🤯Terrible experience
  • 🤯Slow
  • 🤯Lack of Providers
  • 🤯Useless
  • 🤯Absolutely horrible
  • 🤯The. Worst.
  • 🤯Glitches Need Fixed
See all reviews

What's New in CareSource

8.18.0

April 1, 2025

- An improved and more secure login experience with Okta. - Minor enhancements and bug fixes If you have any questions, comments or ideas for the app we would love your feedback. Please email us at: caresourcemobileappdev@caresource.com

More

User reviews

Most RecentHighest RatedLowest Rated

App doesn’t work

When you click on the boxes to type your log in information the entire app freezes. If you wait long enough the screen might turn full purple. That’s it though. You can’t get any further. I don’t understand why they made this new app. The old one worked perfectly fine. This one is horrible. If I could give 0 stars I would.
Show more
PrivateUserNamePrivateUserName

AUTOPAY

I’ve signed up & re-signed up & re-signed up for autopay on the app & continue to get a paper bill bc none of the payments are being taken out. I’ve called twice now without success
MomDisappointmentMomDisappointment

Not very informative

It’s very difficult to know exactly what is covered with my insurance policy. There is no search bar either to be able to go to a specific topic.
Sallee76Sallee76

Literally unusable

Haven’t been able to sign into my account for weeks. I request a password reset email and I never receive it. Same with SMS texts the website is claiming to send me. I simply do not receive anything so now I cannot use the app or website at all. Others are commenting about having this same issue.
Hipster JokerHipster Joker

Needs fixed

I can’t log in to pay my bill. It just keeps loading.
smartandsavvysmartandsavvy
See 98 more reviews

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User experience

🐞

Reported Bugs

18 issues

Login problems

Bug

Cost Estimator does not work

Bug

Biometrics issues

Bug

App won't open after iOS update

Bug

Can't add Marketplace information

Bug

Rewards not working

Bug

Unable to log in

Bug

Constantly not allowing login

Bug

Can't add my plan

Bug

App won't stay open

Bug

Blank page on download

Bug

Impossible to pay online

Bug

Account statement not showing current information

Bug

Unable to update credit card info

Bug

Claims not showing up

Bug

Technical difficulties message

Bug

No insurance cards available

Bug

Glitches causing app to crash or not load

Bug
✨

Requested Features

3 requests

Provide on-line chat assistance 24/7

Feature

Add widget to bring up ID all ID cards in plan, quickly

Feature

Dark mode option

Feature

FAQ

What can I do with the CareSource app?

The app allows you to manage your CareSource health plan on the go. You can view your digital insurance ID card, find healthcare providers like doctors and pharmacies, check your claims, copays, and balances, and review your plan benefits. It also provides access to 24/7 nurse advice and member services.

Is the CareSource app free to use?

Yes, the CareSource app is completely free to download and use. There are no charges associated with managing your health plan through the application.

What information can I access about my health plan?

You can access a variety of information about your health plan, including your digital insurance ID card, details about your claims, copays, deductibles, and balances. You can also review your specific plan benefits to understand your coverage.

How can I find a doctor or pharmacy using the app?

The app features a provider search tool that allows you to find doctors, hospitals, clinics, urgent care centers, and pharmacies near your current location. You can also get directions or make a call directly from the app.

What if I need medical advice outside of office hours?

The app offers access to CareSource 24™, where you can speak with a nurse 24/7 for medical advice. This service provides support and guidance whenever you need it, even outside of regular business hours.