Carta User Reviews

What users say

Top reviews

Won’t even send verification link!

I can’t even get it to send, no email ever 😞

Fails accepting options every time

This app is so broken. Login flow terrible from the accept grant email. Messes up every time.

Scam

Paid for = Exercised my options and now I can't do anything with them. Took my money and that's it.

Sign on lost

Please please please learn to not remove my stored sign-on info with every update. The app is Ok functionality when in use but not needing access for months at a time every open I go through a password reset because you’ve wiped it

Ads on homepage screen

My company pays you an exorbitant amount of money. Why is my entire home screen an ad for ETrade that I can’t dismiss?

Remove the E*TRADE ad in the app

Everything works well except the annoying E*TRADE ad at the top of the home page that I can’t remove.

Shockingly Inept

Seriously? QA clearly didn’t do even the bare minimum. Just no excuse for an app to be stuck on a fresh install and first use. Unbelievable! And judging by the other reviews, this has been going on for more than 2 weeks!??

EDIT: Oh. You have to do some janky scrolling trick to get it to slide up above the junk at the bottom of the safari controller. Yeah. Folks are going to miss that. Get the web devs to fix this!
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Great financial tracking app

Excellent

Im not able to accept the terms and conditions

Immediately after I login, the app takes me to terms and conditions popup. closing this takes me back to login page and prompts me to do login again. this happens like a loop.

What’s wrong with you!?

There’s no way to move on from updated terms of conditions while logging into the Carta app!!!!

Log-in stuck at Terms of Service

After log-in & security code entry, app is stuck at new Terms of Service page.
Any button clicked on the Terms of Service page just takes you back to the log-in page & requires you to log-in all over again.
Beyond frustrating, it is starting to cause questions about the security of the app itself.

Please address app asap vs asking users to reach out through email.
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Worst app ever

Stole all of my equity

Can’t exercise option and can’t report to support

I think the developers have to actually use the app.
I cannot see where to exercise any options. The online documentation talks how to do this on a webpage using a laptop but not the mobile experience. Also there’s a button on the app to contact Support which allows you to open up a new email. there’s no address to send the complaints through to.
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Stuck at Terms of Service

I can no longer login. I am stuck at the terms of service screen.

Easy Peasy!!

Simple instructions

Can’t login, a terrible release

It does not open after hit login button. In iOS app.

Zero. Really. Useless

App is a blank and unresponsive screen (version of July 13, 2025). Back to the browser now.

Carta. A useful app.

The App was clear, useful.

Horrible Company

If ANYTHING goes wrong with a transaction don’t expect Carta to help.

Useless

Terrible, took multiple calls to support to even get an account set up, and the documents I need are still not on there.