Accessibility
I strongly suggest that for your Stable Account portion of your investment site you strongly make sure that people with all types of disabilities can access and utilize your app and website independently. Currently it is not accessible for those who use screen reading software. Such as Jaws For Windows. Voiceover on the iPhone or any other Apple device. You should really check into the Accessibility of your site.
I was not able as a person who uses screen reading software due to my disability to select when there’s a menu to select the date if I want to change my monthly contribution. I could not select a different bank account where I wanted my withdrawal to go because the way your site is set up is not accessible for someone that uses a keyboard to operate either using the website nor does it work on an iPhone using voiceover as the screen reader application software.
Your financial institution has agreed to house the Stable Account. I live in Ohio. Sometimes I don’t have time to call and sit on the phone to do withdrawals exchanges or add to my contributions. That is why there is a website and an app on my phone. I should be able to access that information without any barriers due to the fact that you did not think about the customer in which you are serving. People with disabilities. I would like to seriously see some changes and some consideration for those who have chosen to invest with your financial institution.
I was not able as a person who uses screen reading software due to my disability to select when there’s a menu to select the date if I want to change my monthly contribution. I could not select a different bank account where I wanted my withdrawal to go because the way your site is set up is not accessible for someone that uses a keyboard to operate either using the website nor does it work on an iPhone using voiceover as the screen reader application software.
Your financial institution has agreed to house the Stable Account. I live in Ohio. Sometimes I don’t have time to call and sit on the phone to do withdrawals exchanges or add to my contributions. That is why there is a website and an app on my phone. I should be able to access that information without any barriers due to the fact that you did not think about the customer in which you are serving. People with disabilities. I would like to seriously see some changes and some consideration for those who have chosen to invest with your financial institution.
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Garbage
After taking all my info, this app will still not log in. So NYC is taking part of my paycheck to invest here and I can’t even access it.😡
App is great
Super easy to navigate and go through the things we need!
Great 401k!!
Easy to navigate and very user friendly. Also has great customer support answering every question I have!
Strong app
Very happy with the user-friendliness of this app. Been using Vestwell for several years and have always been impressed with their technology and service
