App is great
Super easy to navigate and go through the things we need!
Great 401k!!
Easy to navigate and very user friendly. Also has great customer support answering every question I have!
Strong app
Very happy with the user-friendliness of this app. Been using Vestwell for several years and have always been impressed with their technology and service
Solid App!
Been using them to invest for a year solid app!
Solid App
I mostly just use this to check whether my investments have gone up or down but the opening page dashboard makes it easy to look at that
Easy interface. Worth the switch!
My employer uses Vestwell and the switch has made my investing journey simple. The interface, goal tracking features, and (again) its simplicity wins. I am sure there’s other ways to optimize your experience but for me, it’s a long term set it and forget it.
Not Optimized for iPhone
Using this app, I can see they are just loading a mobile version of their website into a container. Not necessarily bad, but when the container is not properly padded like this app. The swip up from home feature and double tap for siri feature are activated often. Some quick Ui fixes are needed.
Terrible
My company just converted to Vestwell and the app is an embarrassment The login screen locks and doesn’t process.
And given that I work for a tech company, there is no way we would put something that fails this quickly out in the public eye . It’s downright shameful I’m looking forward to our board meeting at the end of the week.
And given that I work for a tech company, there is no way we would put something that fails this quickly out in the public eye . It’s downright shameful I’m looking forward to our board meeting at the end of the week.
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Doesn’t load
Too many times when I try to open the app I just get a blank screen.
Very user-friendly
The app is very easy to use. I can find everything I need quickly. I’ve been able to change my investments and deferral rates with no problems.
Sign in, Sign in, Sign in, and Repeat
This is one of the worst performing apps I’ve ever come across. Impossible to get past the Sign In screen. Just freezes. And throws you back to Welcome Screen. I can’t believe JP Morgan Chase partners with this company.
Annoying
For the past few months, every time I open the app and log in with biometrics the app will read them, start loading, then reset at the very initial screen and ask for biometrics again. This occurs consistently three times before the long loading process actually starts! On the latest iOS 17 on iPhone. Hoping the developers can address this bug. Otherwise, the app has been satisfactory for managing my Roth 401(k) plan.
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Just a website
This app is basically just the website with extra loading screens. Please consider creating a real app so this isn't so slow and difficult to use.
App opens and closes
Just downloaded the app yesterday and I have yet to be able to access any information on my account. For now I guess I will have to log into my computer to check the account. Please fix the issue.
Glitchy
Many things can’t be viewed properly on a phone. Often hard to get into the app. Just overall an underwhelming experience.
Please Fix!!!
App is glitching! This is a continuation of the same issue after restarting my phone 2 times. *Glitch freeze after I login in to my account.
Can’t login
Made an account online and put in my login credentials then it loads to a blank screen. Useless app.
Same problem as others. Logs in, then blank,page
I have tried the new vestwell app on my iPad air and iPhone 16 with iOS 18.4 to access Calable. It logs in just like the web site, then hangs up (unlike the web site), then returns to the login page. Does not matter if I use FaceID or not. Vestwell, please fix and test before release.
Fortunately, I can access the website.
Fortunately, I can access the website.
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Easy access
Previous login issues seem to have mostly been solved. Still not totally seemless but the app itself is clean and has all the features I need.
Response from developer
We appreciate your feedback and apologize for the issue you experienced. This was addressed in a past update, so you should no longer encounter this problem. If you’re still having trouble, please reach out to our support team—we’d be happy to assist.
“Planned downtime” that lasts days???
First of all, it never said anywhere that there would be planned downtime (however it also wasn’t possible to log into the app because of a days long glitch). Well, the app has been inaccessible with a screen saying “planned downtime” for DAYS now and doesn’t say anywhere when it will be back. Worst experience I’ve ever had with an app.
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Response from developer
We sincerely apologize for the trouble caused by the recent update and appreciate you taking the time to share your experience. We've identified the issue and released a fix—please update to the latest version, and you should be able to log in without issues. If you're still experiencing trouble, please reach out to our support team—we’re happy to assist. Thank you for your patience.
