Vestwell appears to be a legitimate app. The AppsHunter Legitimacy Score for Vestwell is 90 out of 100 points across 7 verification signals from App Store and developer data.

Vestwell Reviews: Is It Legit?

Name: Vestwell
Rating: 3.13974 (229 reviews)

Vestwell

Vestwell Holdings Inc.

💰 Finance

Customer Experience

Positive experience49.0% of reviews

Neutral3.9% of reviews

Negative experience47.1% of reviews

~ Based on 51 written reviews from the US App Store.

What users say about Vestwell

Reviews of Vestwell are mostly negative: the Finance app is rated 3.1/5 from 229 App Store ratings. What users like most: user-friendly and easy to use, can find everything quickly. Top complaints: app is glitchy and malfunctioning, login screen freezes. Summarized from real user reviews.

Positive things

👍User-friendly and easy to use
👍Can find everything quickly
👍Able to change investments and deferral rates
👍Clean app design
👍All features available on mobile
👍Mirrors desktop version well
👍Easy to navigate
👍Clear and easy to use
👍See 401k and emergency savings in one place
👍Intuitive app for savings journey
👍Provides same level of function as laptop

Negative things

🐛App is glitchy and malfunctioning
🐛Login screen freezes
🐛App is slow and difficult to use
🐛Not optimized for iPhone
🐛App is just a mobile website in a container
🐛UI fixes needed
🐛Login screen locks and doesn't process
🐛Blank screen on opening
🐛Impossible to get past sign-in screen
🐛Freezes and throws back to welcome screen
🐛Annoying biometric login loop
🐛App opens and closes
🐛Hard to get into the app
🐛Underwhelming experience
🐛Glitch freeze after login
🐛Useless app
🐛Logs in, then blank page
🐛Planned downtime lasts days
🐛Inaccessible for days
🐛Bad update
🐛Freezes on light yellow blank screen
🐛Cannot access account
🐛Endless login loop
🐛Does not work
🐛App doesn't load anymore
🐛Will not load account information
🐛Bad UX
🐛Difficult to navigate and complete tasks
🐛Server error message

Is Vestwell Safe?

Vestwell has mixed safety signals based on user ratings. AppsHunter Safety Score for Vestwell is 63/100.

This assessment is based on 229 user ratings, with an App Store average of 3.1/5.

Safety Analysis

52.4% of ratings point to a safe experience

1.8% of ratings suggest some concerns

45.8% of ratings point to a risky experience

~ Based on 227 App Store ratings for Vestwell.

Is Vestwell Legit?

Vestwell appears to be a legitimate app. AppsHunter Legitimacy Score for Vestwell is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Went Zonkers: They fixed it!

App worked great for a while on ios. Then it worked intermittently. Now, it opens and disappears. It can be found as a black screen in the background but not used at all. UPDATE: I received notice from a developer that it was an issue with ios27. They fixed it, and it works! No one is perfect. Vestwell acted quickly, fixed the issue, and informed me they had fixed it. Well done. Creates trust in the company.

LHLegacy now means once happy

15 days ago

Response from developer

We sincerely apologize for the disruption this caused. A bug made the app crash on launch for iPhones running iOS 27, and that’s on us. We released a fix, please update the app and it should open normally. If you still have trouble, contact us at help@vestwell.com and we’ll help directly.

Works Great Again

Developer handled it well and reached out to everyone that was angry about the app crashing. Sure, everyone got the same response, but they did reach out and the problem is solved. That’s all you can ask for in software.

Mmatthewmthomas

16 days ago

Response from developer

Update is working!

I gave a 3 star review back when the app was crashing, but now we're good to go! Love using the app rather than having to go to browser

OHOuss Ham

16 days ago

Response from developer

Crashes upon opening

When I attempt to open the app there is a flash of a black screen then it completely closes. It appears this started happening on Thursday or before and this is Sunday. A financial app should not be shut down at all let alone for days. Not allowing access to someone’s funds is a major problem and highly concerning!!!

WMWV Puppy Mom

21 days ago

Response from developer

Vestwell crashes immediately with latest Update

I like the app but with the latest update it crashes immediately. App no longer works.

HCHeather from Chicago

21 days ago

Response from developer

Crashes on launch

I’ve done nothing new. Things were working fine. And now suddenly the app crashes on launch. I see the app was updated 10 hours ago. Well. This version crashes on launch.

Look. I’m an engineer. And bugs happen. But crashing on launch is the most egregious and terrible of bugs. Either this company drank the AI koolaid and laid off their QA team… or their QA team is terrible.

Apps should not crash on launch. Especially finance related apps. This is a horrible UX. I’m left to wonder if I’m stuck with having to delete and reinstall. I won’t. Because now you have my attention. I eagerly wait to see how persistent this crash is. If they try to fix it. And how soon they might fix it.

But if you’re a biz shopping for a 401k provider. This is not the one. The app is terrible. They can’t even get the UI to respect safe areas. It’s clearly cross platform or web view garbage. Judge it harshly. This company is struggling on many levels. Paint the back of the fence. The UI and experience reflects on company values. Vestwell clearly has not got their s—- together.

8S8 bit snow

24 days ago

Response from developer

Accessibility

I strongly suggest that for your Stable Account portion of your investment site you strongly make sure that people with all types of disabilities can access and utilize your app and website independently. Currently it is not accessible for those who use screen reading software. Such as Jaws For Windows. Voiceover on the iPhone or any other Apple device. You should really check into the Accessibility of your site.
I was not able as a person who uses screen reading software due to my disability to select when there’s a menu to select the date if I want to change my monthly contribution. I could not select a different bank account where I wanted my withdrawal to go because the way your site is set up is not accessible for someone that uses a keyboard to operate either using the website nor does it work on an iPhone using voiceover as the screen reader application software.
Your financial institution has agreed to house the Stable Account. I live in Ohio. Sometimes I don’t have time to call and sit on the phone to do withdrawals exchanges or add to my contributions. That is why there is a website and an app on my phone. I should be able to access that information without any barriers due to the fact that you did not think about the customer in which you are serving. People with disabilities. I would like to seriously see some changes and some consideration for those who have chosen to invest with your financial institution.

JLJanae L

2 months ago

Garbage

After taking all my info, this app will still not log in. So NYC is taking part of my paycheck to invest here and I can’t even access it.😡

W6Will 678

4 months ago

App is great

Super easy to navigate and go through the things we need!

Ttatov07

4 months ago

Great 401k!!

Easy to navigate and very user friendly. Also has great customer support answering every question I have!

YCYailine C

4 months ago

Strong app

Very happy with the user-friendliness of this app. Been using Vestwell for several years and have always been impressed with their technology and service

EZElias Zeina

4 months ago

Solid App!

Been using them to invest for a year solid app!

OOfficialMx

4 months ago

fine app

seems simple and straight-forward enough

Mmachyb

4 months ago

Solid App

I mostly just use this to check whether my investments have gone up or down but the opening page dashboard makes it easy to look at that

GTGood guidance, clean teeth

5 months ago

Great app!

Easy access to account details.

GAGreat app to use easy access

5 months ago

Easy interface. Worth the switch!

My employer uses Vestwell and the switch has made my investing journey simple. The interface, goal tracking features, and (again) its simplicity wins. I am sure there’s other ways to optimize your experience but for me, it’s a long term set it and forget it.

Aandrew.print

5 months ago

Account Sync Issues

Account sync issues and lack of customer service.

MMatt13975

5 months ago

Not Optimized for iPhone

Using this app, I can see they are just loading a mobile version of their website into a container. Not necessarily bad, but when the container is not properly padded like this app. The swip up from home feature and double tap for siri feature are activated often. Some quick Ui fixes are needed.

HHomeyLime

5 months ago

Terrible

My company just converted to Vestwell and the app is an embarrassment The login screen locks and doesn’t process.

And given that I work for a tech company, there is no way we would put something that fails this quickly out in the public eye . It’s downright shameful I’m looking forward to our board meeting at the end of the week.

PPaulyHops

6 months ago