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CASETiFY

CASETiFY

Shop Phone Cases & Accessories

69K ratings
1055 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
November 15, 2012
Updated
October 26, 2026

Features

Developer

Casetagram
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CASETiFY screenshot #1 for iPhone
CASETiFY screenshot #2 for iPhone
CASETiFY screenshot #3 for iPhone
CASETiFY screenshot #4 for iPhone
CASETiFY screenshot #5 for iPhone
CASETiFY screenshot #6 for iPhone
CASETiFY screenshot #7 for iPhone
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About

This app is your creative hub for designing personalized tech accessories like phone cases, watch bands, and laptop sleeves. Explore a marketplace of designs from global artists and brands, and manage your account and orders.

✓Design custom phone cases
✓Shop artist and brand designs
✓Customize tech accessories
✓Manage account and orders
✓Access payment options
✓Explore exclusive collaborations
Show original description

What users say about CASETiFY

Reviews of CASETiFY are mixed: the Shopping app is rated 4.7/5 from 69K App Store ratings. What users like most: easy to use, high-quality cases. Top complaints: buggy app experience, slow order processing. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 💎High-quality cases
  • 🎨Customizable designs
  • 🕰Fast shipping
  • 👍Durable and protective
  • 😊Satisfied customers

Negative things

  • 🐛Buggy app experience
  • ⏱Slow order processing
  • 💰Expensive cases
  • 🔍Limited phone model options
  • 🤔Inconsistent customer service
See all reviews
+1

What's New in CASETiFY

7.0.4

October 26, 2026

NEW HOME EXPERIENCE Discover our redesigned home with easier navigation, personalized inspiration, and quicker access to what's new. MORE DEVICES, MORE PROTECTION Explore our newest collections for Series of iPhone 17, Samsung Z8 and Google Pixel 11. NOTIFICATION CENTER Keep track of product launches, exclusive collaborations, member offers and order updates—all in one place. PERFORMANCE IMPROVEMENTS Faster, smoother and more reliable than ever.

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User reviews

Most RecentHighest RatedLowest Rated

Worst customer service ever

CASETiFY misformatted my address, causing a USPS forwarding loop. I had to fix it myself after multiple calls to USPS. Customer service was not helpful at all — no accountability, just told me to recheck my address and contact the courier myself, then offered only 15% off a future order- which again puts inconvenience on the customer. Very disappointing support from a brand I've ordered from before.
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LLands_H

ひどいアプリ

使いづらいしウェルカムクーポンは謎の条件付きで使わせる気がないとしか思えない。
結局カードもApple PAYも使えず泣く泣くAmazonで購入。
時間を返せ！
羅羅州男

Response from developer

お客様 ご不便をおかけしてしまい、申し訳ございません。 お手数ですが、iOSとアプリの両方が最新バージョンにアップデートされているかをご確認ください。 現在、お支払いには、Mastercard、Visa、American Express、PayPal、Apple Payのほか、Klarna(アメリカ、イギリス、ドイツ、オーストリア、ベルギー、フランス、アイルランド、イタリア、オランダ、スペインのみ)をご利用いただけます。 それでも問題が解決しない場合は、hello@casetify.com までメールでご連絡くださいませ。その際、メールの件名を 「[Referred by APP team]- (Cannot check out)」 としていただけますと幸いです。弊社のサポートチームが対応いたします。 どうぞよろしくお願いいたします。 Team CASETiFY

付款了但未生成订单

通过支付宝付款但并未生成订单，给hello邮箱发邮件了但无人回复，退钱啊！
闲闲不住先生哦

Response from developer

您好，我们为此对您造成任何不便，感到非常抱歉。由于我们在这里只能提供有限的服务，如果您未能成功追踪您的订单，请您发送邮件至 hello@casetify.com，请标题电邮为Referred by App Team，届时我们的团队会为您跟进。再次感谢您的耐心等候！ CASETiFY团队谨上

보증교환 해준다며..

안내는 그럴듯하게 해놓고 실제 처리는 왜 다른가요?
반품 없이 동일 상품을 무상 제공한다고 안내받아 개인정보와 배송정보까지 모두 확인해드렸는데, 정작 재발송은 안 해주시네요. 그럴 거면 처음부터 저런 안내를 왜 하시는지 모르겠습니다. CS 대응 때문에 제품에 대한 신뢰까지 떨어졌습니다.
배배고파욤욤

Response from developer

안녕하세요, 최근 구매해 주셔서 감사합니다. 또한 저희 제품이 기대에 못 미쳤다는 소식을 듣게 되어 사과 드립니다. 소셜 팀에서 제한된 지원만 제공할 수 있기 때문에 도움이 필요하시다면 hello@casetify.com으로 이메일을 보내주세요 (제품 사진이 도움이 된다면 함께 첨부해 주세요). 이메일 제목은 "[앱팀 참조]- (주문 번호 + 문제)"로 해주세요. 저희 지원팀에서 거기서 도와드리도록 하겠습니다. 감사합니다! - CASETiFY 팀.

Very disappointed save your money buy other brand

I’m a Gold tier member. I bought a lot of their stuff and accessories for my iPads and iPhones. For what i pay for i assume i will get better quality of products or customer service than Amazon phone cases?But sadly i got none not quality/customer service. Goes to the quality first, I bought several iPhone cases after one year of usage the print was pilling off (not mentioning i usually put my phone in my bag when i go out) also i can’t claim a replacement or anything because it just passed the warranty period(since I’m a gold tier member i have 12 months prior to get a replacement but for regular tiers customers are 6 months). That happened to my 2 cases already. Right after past the warranty period. Goes to their service, My phone Charm is broken since I just bought it less than 3 months. So last week i reached out the customer service through the APP and file a claim to see if they can do something to help me. But a week later I didn’t hear a message or an email from them. Not even a confirmation email about my case. Very disappointed. APP are lagging hard to find products. Save your money go buy other brands. CASETIFY totally not worth the money. I will not buying a thing from them again.
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LBlohen battle boy
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User experience

🐞

Reported Bugs

5 issues

App crashes and freezes

Bug

Log-in issues and lost order history

Bug

Incorrect pricing and shipping fees

Bug

Image quality problems for custom cases

Bug

Inability to edit or remove items from cart

Bug
✨

Requested Features

5 requests

Add Samsung phone options

Feature

Improve app navigation and search

Feature

Allow more customization options

Feature

Implement better order tracking

Feature

Provide transparent background for custom designs

Feature

FAQ

What can I design and buy with this app?

You can design and purchase a wide range of customizable tech accessories. This includes phone cases, earbuds cases, watch bands and cases, tablet cases, laptop cases, laptop sleeves, AirTag holders, and various cardholders and stands.

How can I customize my products?

The app provides upgraded tools for text and image customization, allowing you to create unique designs for your chosen products. You can express your personal style or create gifts for others.

Is this app free to use?

Yes, the app is free to download and use. While the app itself is free, you will be making purchases for the customized products you design and order.

What kind of designs can I find in the marketplace?

The marketplace offers thousands of designs from global artists, top brands, and exclusive collaborations. You can discover unique artwork and styles to apply to your custom accessories.

What are the benefits of the CASETiFY Club membership?

The Member Center allows you to make the most of your CASETiFY Club membership. This likely includes benefits such as exclusive deals, early access to new collections, or special discounts on your purchases.