CASETiFY User Reviews

What users say

Top reviews

詐欺

注文キャンセルをしたのに無かったことにして納品を進めようとした。
更に、返金は50%のみの一点張りで対応せず。
法的措置を取ります。

Great cases-worst search feature!

I’ve been buying these cases for nearly a decade and they have saved my phone many times. Both the app and the website have the worst search function. I can type the exact name of the case I want and I still get 1000’s of results and the one I want is not in the top 100+ results.

Case making options .?? 🫡

So I’ve been wanting to put a picture I’ve found off Pinterest as my phone but I noticed that the option to create your own phone case from scratch is gone or no longer available … and it disappoints me because I’ve been rocking with Casefify heavily .

Good products bad app

While I love this companies products this app has a lot of issues especially with lag. It’s very hard to find a case quickly because how slow the app is to search and change pages. Also there’s this VERY annoying bug that doesn’t let you scroll through pictures and I just ended up using the website. Very disappointed
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Slow shipping

Purchased multiple products on here and even paid extra for the express shipping and it still took about 11 days to arrive. Way too much money for a cell phone case to take that long to ship it’s coming out of one state and arriving in my state. It’s a domestic shipment. Temu even delivers before this thing gets to your house. Was trying to stop shopping at Amazon but this definitely forced me to go back.
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App Slow

The product looks like it will be great, but the app itself took forever to work and it went from a 20 minute fun project to over an hour and a half for zero reason. Again, end product will probably be great, but the app itself is trash.

The app has its many downsides

the app is pretty hard to navigate when you’re first trying to discover how to work it, and everytime i’m on the app for at least 2 mins it gives me a bot verification which takes forever to load and does not particularly work. When i try to troubleshoot or send a response for feedback, it’ll just kick me back to the verification page and continue to not work/load for ages. Order page and membership page also have a hard time loading most of the time which is making it hard for me to see my order. I love the cases though and i’m excited for mine i just wish the website was easier to use. 😢
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カスタムデザイン

編集がしたいのに編集ボタンを押しても何も起こらない。どうすれば良いですか?

Response from developer

お客様、 この度はご迷惑をお掛けし、大変申し訳ございませんでした。 (現在システムが無事に復旧しましたので、再度試していただければ幸いです。) お客様のお声を、担当部署に伝えさせて頂き、 是非とも活用させていただけるよう、アプリの改良・改善を徹底してまいります。 今後とも、何卒よろしくお願い申し上げます。 CASETiFY一同

アプリが起動しない

アプリを起動するとずっとぐるぐるしていて一向に最初の画面から動かなかったスマホを再起動してもできなかった改善お願いします

Response from developer

お客様、 この度はご迷惑をお掛けし、大変申し訳ございませんでした。 (現在システムが無事に復旧しましたので、再度試していただければ幸いです。) お客様のお声を、担当部署に伝えさせて頂き、 是非とも活用させていただけるよう、アプリの改良・改善を徹底してまいります。 今後とも、何卒よろしくお願い申し上げます。 CASETiFY一同

아니 왜 내정보누르면 다른 창이 뜨는거임?

로그인 완료해서 주문한거 배송상태나 준비 상태보려고 하면 왜 새로운창이 뜨는거임?? 굳이 인터넷으로 다시 봐야되면 어플이 필요가 없잖아요;

Not amazing

The cases maybe awesome. The process to make or get anything is awful. I paid over 300$ made 2 orders for custom ipad cases and phone cases for my kids and family. They hit me with copy right made me submit the images were mine, then made me submit the way I made them and still didn't make them. It's been a month and I haven’t gotten all my money back. It's just the same auto generated email over and over again.
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보류된거 환불이나 해주세요 몇주짼지 ;;메일보내도 같은 대답만반복이네요..

후...

개쓰레기앱

로그인 -> 주문현황 확인 들어가면 다시 로그인 -> 홈으로 이동 -> 주문현황 확인 들어가면 다시 로그인 -> 홈으로 이동 -> 주문현황 들어가면 다시 로그인 ㅋㅋㅋㅋ 뭐 어쩌자는거임. 케이스 비싸게 받아쳐먹고 앱 하나 못바꾸네

I love casetify

The app is okay

クソアプリ

分かりづらい、バグる。
ネットもそうで、アプリダウンロードしたのに、非常に使いにくく、分かりづらい。改善してください。買えない。

Response from developer

お客様、 この度はご迷惑をお掛けし、大変申し訳ございませんでした。 (現在システムが無事に復旧しましたので、再度試していただければ幸いです。) お客様のお声を、担当部署に伝えさせて頂き、 是非とも活用させていただけるよう、アプリの改良・改善を徹底してまいります。 今後とも、何卒よろしくお願い申し上げます。 CASETiFY一同

로그인 그만 쳐하라그래라

내 정보 보기 누르는데 로그인
하면 또 로그인하라하네
엿같은거

not impressed

a company like this doesn’t even honor their own warranty policy, bought an airpod case, it was sent to me damaged, getting a response is one of my issues, getting sent damaged product is one of them and the warranty that they dont honor is a scam. will not be retuning as a customer and will tell everyone this lousy experience with this overpriced and faulty product this company has to offer.
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장바구니 너무 불편

장바구니에 마음에 드는 제품 여러 개 넣어두고 한 개만 선택해서 구매하고 싶은데, 무조건 전체 구매 밖에 안 돼서 불편함. 하나 사서 쓰고 다음에 새로 구매할 때 장바구니에 넣어뒀던 것 중에 또 구매하고 싶은데, 스크랩 기능이라도 따로 있으면 좋겠음.

Response from developer

안녕하세요, 문제가 발생했다니 죄송합니다. 이 문제에 대해 사과 말씀 드리며, 이 부분은 관련 개발자와 의견이 공유되었습니다. 모바일 앱 대신 데스크톱 버전의 웹사이트를 사용하여 케이스를 디자인해 보실 수도 있으십니다. 고객님의 더 나은 어플서비스 사용을 위해 저희 팀은 계속 노력 하고 있습니다. 새롭게 업그레이드 될 다음 APP을 기대해 주세요! 추가 지원이 필요하시면 hello@casetify.com으로 이메일을 보내주세요. 저희 팀이 언제든지 도와드리겠습니다. 피드백에 감사드립니다. 감사합니다. CASETiFY 팀

デザイン最高!

素晴らしいです。

改功能

改一下以圖搜圖這個搜尋功能
根本都找不到