CASETiFY appears to be a legitimate app. The AppsHunter Legitimacy Score for CASETiFY is 100 out of 100 points across 7 verification signals from App Store and developer data.

CASETiFY User Reviews

Name: CASETiFY
Rating: 4.7 (68893 reviews)

CASETiFY

Casetagram

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience42.2% of reviews

Neutral10.2% of reviews

Negative experience47.7% of reviews

~ Based on 1,053 written reviews from the US App Store.

What users say

Summarized from real user reviews of CASETiFY. Based on 69K reviews and a 4.7/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

🚀Easy to use
💎High-quality cases
🎨Customizable designs
🕰Fast shipping
👍Durable and protective
😊Satisfied customers

Negative things

🐛Buggy app experience
⏱Slow order processing
💰Expensive cases
🔍Limited phone model options
🤔Inconsistent customer service

Is CASETiFY Safe?

CASETiFY appears safe based on user ratings. AppsHunter Safety Score for CASETiFY is 94/100.

This assessment is based on 68,893 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience

2.6% of ratings suggest some concerns

3.8% of ratings point to a risky experience

~ Based on 68,893 App Store ratings for CASETiFY.

Is CASETiFY Legit?

CASETiFY appears to be a legitimate app. AppsHunter Legitimacy Score for CASETiFY is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

付款了但未生成订单

通过支付宝付款但并未生成订单，给hello邮箱发邮件了但无人回复，退钱啊！

闲不住先生哦

13 days ago

Response from developer

您好，我们为此对您造成任何不便，感到非常抱歉。由于我们在这里只能提供有限的服务，如果您未能成功追踪您的订单，请您发送邮件至 hello@casetify.com，请标题电邮为Referred by App Team，届时我们的团队会为您跟进。再次感谢您的耐心等候！ CASETiFY团队谨上

보증교환 해준다며..

안내는 그럴듯하게 해놓고 실제 처리는 왜 다른가요?
반품 없이 동일 상품을 무상 제공한다고 안내받아 개인정보와 배송정보까지 모두 확인해드렸는데, 정작 재발송은 안 해주시네요. 그럴 거면 처음부터 저런 안내를 왜 하시는지 모르겠습니다. CS 대응 때문에 제품에 대한 신뢰까지 떨어졌습니다.

배고파욤욤

19 days ago

Response from developer

안녕하세요, 최근 구매해 주셔서 감사합니다. 또한 저희 제품이 기대에 못 미쳤다는 소식을 듣게 되어 사과 드립니다. 소셜 팀에서 제한된 지원만 제공할 수 있기 때문에 도움이 필요하시다면 hello@casetify.com으로 이메일을 보내주세요 (제품 사진이 도움이 된다면 함께 첨부해 주세요). 이메일 제목은 "[앱팀 참조]- (주문 번호 + 문제)"로 해주세요. 저희 지원팀에서 거기서 도와드리도록 하겠습니다. 감사합니다! - CASETiFY 팀.

Very disappointed save your money buy other brand

I’m a Gold tier member. I bought a lot of their stuff and accessories for my iPads and iPhones. For what i pay for i assume i will get better quality of products or customer service than Amazon phone cases?But sadly i got none not quality/customer service. Goes to the quality first, I bought several iPhone cases after one year of usage the print was pilling off (not mentioning i usually put my phone in my bag when i go out) also i can’t claim a replacement or anything because it just passed the warranty period(since I’m a gold tier member i have 12 months prior to get a replacement but for regular tiers customers are 6 months). That happened to my 2 cases already. Right after past the warranty period. Goes to their service, My phone Charm is broken since I just bought it less than 3 months. So last week i reached out the customer service through the APP and file a claim to see if they can do something to help me. But a week later I didn’t hear a message or an email from them. Not even a confirmation email about my case. Very disappointed. APP are lagging hard to find products. Save your money go buy other brands. CASETIFY totally not worth the money. I will not buying a thing from them again.

lohen battle boy

a month ago

使いづらい選びにくい

お気に入り機能がありません。ブックマークやウィッシュリストなどを採用しないのは何故なんだろう…。
いいなと思ったらとりあえずカートに入れるしか方法がありません。
マリメッココラボ可愛くて欲しかったけどバウンスケースじゃなかったので辞めました。

HiOtsukareSummer

2 months ago

Response from developer

お客様、この度はご迷惑をお掛けし、大変申し訳ございませんでした。 (現在システムが無事に復旧しましたので、再度試していただければ幸いです。) お客様のお声を、担当部署に伝えさせて頂き、是非とも活用させていただけるよう、アプリの改良・改善を徹底してまいります。今後とも、何卒よろしくお願い申し上げます。 CASETiFY一同

地味に使いずらい

アプリ内で、スマホケースをタップしてから、戻り他のスマホケースを見ようとすると、毎回1番上に戻されて、大量にあるスマホケースをまたスクロールして下にいかなければいけない。
それと、お気に入り登録できるようにして欲しい。
後は、ケースを人気順に見ることができるが、であれば、ケースを見た際に何分の何と言う形で何番目に見ているケースが人気なのかわかるようにして欲しい。

やぁ:)

2 months ago

Response from developer

This app is absolutely awful

I will try and try to get it to create and add a case to my cart but every time the screen either turns white or tells me to login before saving even though I am already logged in.

Alison hutchins

2 months ago

WiFi

For now I’m giving it this because my internet/wifi is at full bars and it keeps loading when I try to get into the app saying my WiFi isn’t connecting. I haven’t even gotten to experience the app yet😭

Dgehhcdetg

2 months ago

Good but user interface difficult

I enjoy the app and its simplicity is nice but I can’t figure out how to input custom photos on the cases made for it.

ADTN1nga

2 months ago

버그좀 고쳐줘라

애플계정으로 로그인하면 내 프로필을 못봄 트랙오더 내 갤러리등 싹다 안눌림 그래서 구글이랑 얀동시켰더니 구글도 먹통됨 문의넣어도 자동 답장밖에 안옴 컴퓨터로도 안되는거보면 내 계정이 문제같은데 좀 고쳐달라해도 안고쳐줌 골든데 계정 버리기는 너무 아까움

앱개쳐못만드네

2 months ago

Response from developer

안녕하세요, 문제가 발생했다니 죄송합니다. 이 문제에 대해 사과 말씀 드리며, 이 부분은 관련 개발자와 의견이 공유되었습니다. 모바일 앱 대신 데스크톱 버전의 웹사이트를 사용하여 케이스를 디자인해 보실 수도 있으십니다. 고객님의 더 나은 어플서비스 사용을 위해 저희 팀은 계속 노력 하고 있습니다. 새롭게 업그레이드 될 다음 APP을 기대해 주세요! 추가 지원이 필요하시면 hello@casetify.com으로 이메일을 보내주세요. 저희 팀이 언제든지 도와드리겠습니다. 피드백에 감사드립니다. 감사합니다. CASETiFY 팀

Appleアカウントの連携ができない、ApplePayに失敗する

基礎的なアカウント連携ができない、決済連携ができないのは買い物アプリとして、要件を満たせていないのでは。製品に関するレビューが多くありますが、それ以前に買い物がしづらく、致命的です。不具合修正を求めます。

モモ1203

3 months ago

Response from developer

詐欺会社

キャンセルできると言ったりできないと言ったり。
ミスしたくせに責任は取らない詐欺会社。
んでもって商品着いたら不具合だらけ。
いつまでメールでしか問い合わせできないと言ってんだよ。
問い合わせしても同じ回答の連続で時間の無駄。気分悪い。
口コミに回答する暇があるなら補償しろ。

とむとむとむそん

3 months ago

Response from developer

お客様、この度ご連絡いただき、誠にありがとうございます。大変申し訳ございませんが、こちらでは有限なサポートしか提供するため、弊社の公式メール hello@casetify.com まで『タイトル：CASETiFY アプリにより（注文番号）』でお問い合わせの詳細を記載しご連絡いただけますでしょうか。または、弊社のサイトhttps://www.casetify.com/login にご登録のメールアドレスでログインし、注文詳細が確認できます。何卒よろしくお願い申し上げます。 CASETiFY一同

詐欺

注文キャンセルをしたのに無かったことにして納品を進めようとした。
更に、返金は50%のみの一点張りで対応せず。
法的措置を取ります。

とむとむとむそん

3 months ago

Great cases-worst search feature!

I’ve been buying these cases for nearly a decade and they have saved my phone many times. Both the app and the website have the worst search function. I can type the exact name of the case I want and I still get 1000’s of results and the one I want is not in the top 100+ results.

hda1

3 months ago

Case making options .?? 🫡

So I’ve been wanting to put a picture I’ve found off Pinterest as my phone but I noticed that the option to create your own phone case from scratch is gone or no longer available … and it disappoints me because I’ve been rocking with Casefify heavily .

Octavia.Smith_022

4 months ago

케이스티파이가 x같은 점

디자인 하나 믿고 쓰는 브랜드 같습니다.

상품 검색은 잘 안 되고, 옵션 선택 후 공유한 링크는 다른 버전으로 열리고, 쿠폰은 자동 복사 방식이라 한 번 놓치면 다시 찾기도 어렵습니다.

원하는 케이스 하나 찾고 할인 적용하는 데 제품 고르는 시간보다 사이트랑 싸우는 시간이 더 오래 걸렸습니다.

케이스는 예쁜데 쇼핑 경험은 정말 불편했습니다.

진짜 진지합니다

4 months ago

Response from developer

Good products bad app

While I love this companies products this app has a lot of issues especially with lag. It’s very hard to find a case quickly because how slow the app is to search and change pages. Also there’s this VERY annoying bug that doesn’t let you scroll through pictures and I just ended up using the website. Very disappointed

Lil manz

4 months ago

Slow shipping

Purchased multiple products on here and even paid extra for the express shipping and it still took about 11 days to arrive. Way too much money for a cell phone case to take that long to ship it’s coming out of one state and arriving in my state. It’s a domestic shipment. Temu even delivers before this thing gets to your house. Was trying to stop shopping at Amazon but this definitely forced me to go back.

AppleGamer_808

5 months ago

App Slow

The product looks like it will be great, but the app itself took forever to work and it went from a 20 minute fun project to over an hour and a half for zero reason. Again, end product will probably be great, but the app itself is trash.

iJustRengar

5 months ago

The app has its many downsides

the app is pretty hard to navigate when you’re first trying to discover how to work it, and everytime i’m on the app for at least 2 mins it gives me a bot verification which takes forever to load and does not particularly work. When i try to troubleshoot or send a response for feedback, it’ll just kick me back to the verification page and continue to not work/load for ages. Order page and membership page also have a hard time loading most of the time which is making it hard for me to see my order. I love the cases though and i’m excited for mine i just wish the website was easier to use. 😢

King Bobbbbbbbbbbb