Non deliver
My package was marked as delivered but I never received it. Canada Post closed its investigation and instructed me that the sender needed to pursue the claim. Initially, customer service repeatedly referred me back to Canada Post instead of addressing my questions. My case was only escalated after multiple emails. This was a frustrating experience.”
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Horrible experience
I used to really love Evry Jewels, but unfortunately my recent experiences have been very disappointing. Nearly everything I’ve purchased has broken after a short time, which was frustrating considering how much I liked the designs.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
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prices
prices on the app are more expensive than on the website for the exact same items how does that make sense??
great products but the app itself has issues
The jewelry itself is beautiful and I want to love this app because it’s easy to use but it have lots of bugs. I’ve been trying to make a purchase but it’s not loading and i’m trying to checkout but it won’t pull up. I have been trying for over a few hours giving it time to reset but that dosent seem to work.
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Buggy
The app picks and chooses whether or not it wants to let you view the item or add to cart. Half the time you can’t even navigate because it doesn’t register you’re trying to click something. Sometimes closing the app doesn’t even work
