Horrible.
Besides ok jewelry that tarnishes after about a week, horrible customer service and shipment tracking.
Too many notifications
I love this app and it is the only app I will buy jewelry off BUT the amount of notifications you get after opening the app I absolutely ridiculous. 27 notification all within 10 minutes, several coming at a time. Most of the notifications say the same thing. From what I’ve noticed you cannot turn the notifications off which is really frustrating.
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love it
i love Evry Jewels sooooo much!! They always have the cutest jewelry and are always caught up with the trends. The only thing is that i wishhhh the brandy earrings in gold came back in stock i've been wanting them for months and still can't get them.
Non deliver
My package was marked as delivered but I never received it. Canada Post closed its investigation and instructed me that the sender needed to pursue the claim. Initially, customer service repeatedly referred me back to Canada Post instead of addressing my questions. My case was only escalated after multiple emails. This was a frustrating experience.”
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Horrible experience
I used to really love Evry Jewels, but unfortunately my recent experiences have been very disappointing. Nearly everything I’ve purchased has broken after a short time, which was frustrating considering how much I liked the designs.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
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