Non deliver
My package was marked as delivered but I never received it. Canada Post closed its investigation and instructed me that the sender needed to pursue the claim. Initially, customer service repeatedly referred me back to Canada Post instead of addressing my questions. My case was only escalated after multiple emails. This was a frustrating experience.”
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Horrible experience
I used to really love Evry Jewels, but unfortunately my recent experiences have been very disappointing. Nearly everything I’ve purchased has broken after a short time, which was frustrating considering how much I liked the designs.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
I reached out to customer service multiple times by email and was told to file a warranty claim. I submitted the claim several times, but never received a response or any resolution. What makes this especially disappointing is that when my original order arrived late, customer service responded quickly and even gave me store credit, which I genuinely appreciated.
It feels like the quality of both the products and the customer service has declined over the months and years. I really wanted to continue supporting this brand, but after multiple broken items and no follow-up on my warranty claims, I can’t recommend shopping here based on my experience.
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prices
prices on the app are more expensive than on the website for the exact same items how does that make sense??
great products but the app itself has issues
The jewelry itself is beautiful and I want to love this app because it’s easy to use but it have lots of bugs. I’ve been trying to make a purchase but it’s not loading and i’m trying to checkout but it won’t pull up. I have been trying for over a few hours giving it time to reset but that dosent seem to work.
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Buggy
The app picks and chooses whether or not it wants to let you view the item or add to cart. Half the time you can’t even navigate because it doesn’t register you’re trying to click something. Sometimes closing the app doesn’t even work
poor app interface, good product
the products are good but the APP oh my goodness it never works. i can never add things to cart which is so annoying and frustrating because i want to purchase but i can’t because of the app. i don’t know if its just me but i cant click to even look at the pictures either. it’s sooo disappointing because i really want to order
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Horrible app
Please fix your app, it’s glitchy and not user friendly at all!!
This is apparently a Canadian company, but they show stocks and when I try to buy something it’s no longer available in my country. Doesn’t make sense?? The amount of sms offers they provide, none of them exist on the app??? How are you meant to order
This is apparently a Canadian company, but they show stocks and when I try to buy something it’s no longer available in my country. Doesn’t make sense?? The amount of sms offers they provide, none of them exist on the app??? How are you meant to order
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worst app
the app does not work. when i try to click an item it doesnt take me to it and i cant add items to cart. the app just does not work please fix it it's terrible. i like shopping from evry but i stopped ever since the app basically stopped working
app review
The App is lowkey never updated, i prefer the website but either way the jewlery is good!
app
literally can’t add anything to my cart OR wishlist…
NEVER order from here
I recently placed an order on this app for a few necklaces and a bracelet and came out to about $30 and I was super excited to receive this order but the thing with the address is you can’t just place type in your address and it’ll show up you have to select from multiple addresses and I thought that I selected the right one because it only came up so many times and it ended up being the incorrect address and that address that was selected did not exist, and I didn’t realize that I did not have the right address until the day that the package was supposed to arrive I emailed and reached out to this company and they were incredibly rude and refused to refund my money so I am out $30 and no necklaces or any jewelry do not ever buy from here.
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Fix
App does not work!
can’t add anything to my cart?
functions are broken please fix
laggy asf
are yall even reading the reviews?? everybody is talking about how damn laggy the app is and yall have not changed it. its so frustrating to navigate. i shouldn’t have to swipe out the app and go back in every 15 seconds!! LISTEN TO YOUR CUSTOMERS AND FIX IT ‼️
Bugs in the app
It won’t let me add things to the cart, this has been happening for a while now, but overall cute things
Bad app
I love ordering from them but the app SUCKS. It’ll wait for you to checkout just to say 50% of your items are out of stock even though it’s still added to your bag. stupid. Trying a new jewelry app and if it works better I’m not coming back to this bs!
Amazing!
Evry Jewels is amazing. My boyfriend once got me a necklace that had my initial on it. I have bought from there lots of times I have a Lover Girl necklace somewhere but I don’t know where it is lol… but I may think about purchasing a new one because I remember it being so good! Definitely buy from here sooo worth your money!
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Lost in mail
Sent one bracelet separate from order and it got lost I have not received it. The silver earring are peeling and no longer waterproof.
Don’t waste your money.
I’ve ordered from evry Jewls multiple times, LOVE THEIR JEWELRY. I placed an order April 15, they are using an app called “ shop “ for tracking. I got no updates on my package until April 28th, saying it finally shipped out. Today on may 12th the tracking has changed, it now says “ you shipping label has been created. I’ve contacted evry Jewls
Support multiple times just to talk to AI bots who can’t help. I’m assuming my package is lost yet they aren’t saying anything. Worst customer service ever. I’m honestly so disappointed I’m never ordering again.
Support multiple times just to talk to AI bots who can’t help. I’m assuming my package is lost yet they aren’t saying anything. Worst customer service ever. I’m honestly so disappointed I’m never ordering again.
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scam company better off ordering shein
Wasted 15 days of my package “being lost in the mail” and telling me they couldn't reship it bc what one item in my 30 dollar order was sold out. I asked my friends and they all said the same thing happened to them when they tried to order through this app never wasting my money here again, also no customer service all AI bots that respond to email faster than second with no one reading them.
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