Cash App User Reviews

What users say

Top reviews

Absolutely Horrific Customer Service

I had $40 missing from my account. I reach out to support. So called “Elle” opens a complaint, never addresses the issue. And, closes the complaint despite me repeatedly saying not to. After I complain again. “She” has the audacity to tell me that she tried her best. If I could attach photos… I screenrecorded the whole convo because it is that disgusting. The AI responded with more human responses than these support workers.
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FAKE SCAMMER

THEY SCAM ME WITH A BIG DILLY AND STARTED RUNNING AT ME WITH BOUNCY STICKERS AND I RAN OUT INTO THE WALL

Love it

Wonderful app. 100% need for all families I love cash app

Best customer service

Someone bought $100 worth of product and I didn’t made this transaction so I report it to cashapp and they refunded and help me out so much and they have the best customer service ever

💵💵🍗🍗

Its the best i sell my homemade chicken salads i manage my money on here

No help for refund

I got no refund for a payment I NEVER MADE NO HELP FROM CASH APP WHATSOEVER

Lo mejor

Sii

Need to fix

So yall need to fix when people download the app and u delete it yall need to make it start from the beginning

0313Sammy

I’m really disappointed with this app. They locked my cash app for like eight months already and they’ll let me take my money and they haven’t fixed my problem yet and I called like 56 times already and always is an excuse.

Anti Customer Service

Cash App is the biggest mistake I ever made! This pretend bank is nothing but a joke! No customer service at all, & when you finally do talk to a human, you can not understand a single word they say! These people have stolen hundreds if not thousands of dollars from me, & people wonder why they’re constantly being sued! Green status is laughable!! Not a single benefit they claim to be able to offer has been achieved after months of receiving my direct deposit here! Every interaction with anything at cash app results in your problem being prolonged! The biggest waste of time money & energy I’ve ever experienced!! I’m firing these clowns the instant I receive my direct deposit! I’m also filing claims with every financial oversight agency in the government, as well as contacting my congressman & senators about these thugs!! I won’t sleep until cash app is no more!!
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Discounts based on how much money you spend per month or every 5 months

You should give discounts to any store like a 5% if we reach a certain amount of points of the money that we spend

Great for Scammers

One common denominator with all scammers is that they almost always request me to use Cash App. Now I know why. When I’ve had encounter scams through Venmo and PayPal, they have been great at reaching out and I have never lost a dispute. I have been scammed a few times in Cash App and they have never been of any help. I have submitted clear evidence and I receive the same generic reply each time. Ultimately it falls on me but why continue using an app that offers no protection and one that scammers prefer for this exact reason?

I would avoid this app and use Venmo
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Review

Love Cash App !

Horrible

Worst most useless unprofessional customer service

Don’t trust them

They do not have proper security in place to block fraudulent behavior. I had money stolen from me due to bad behavior on their platform and their only reply was “contact your local law enforcement”. Save your time and headache.

Good for my son

He is 11 and he. Can ask me for money and I can limit his card.

Business account

Not good

Not helpful

Someone took a big sum of money out of my account and I went through the proper steps to file a claim. Nobody wanted to give any information. Constantly told that I need to wait for an email. Even after explaining and calling constantly, the issue was not resolved. This institution is only looking out for themselves and their customers. Have never had this issue with a certified bank.
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Great

Great 😋😋😋😋😋😋😋😋

Customer service terrible

Cashapp allowed someone to third party hack my account and steal all my money (ALOT too). It has been a month and a half, and I have yet to receive my refund. Customer service persistently has attitude and the people who review cases do not reply to emails. Even after being hacked, cashapp only changed the username to the account, left money in it, and told me it had “been closed”. They decided three weeks ago I “won the case” but have yet to send a check…drag it some more cashapp!
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