Cat® Central Reviews: Is It Legit?

Name: Cat® Central
Rating: 4.58458 (4345 reviews)

Cat® Central

Caterpillar Inc.

💼 Business

Customer Experience

Positive experience43.1% of reviews

Neutral5.6% of reviews

Negative experience51.4% of reviews

~ Based on 72 written reviews from the US App Store.

What users say about Cat® Central

Reviews of Cat® Central are mostly negative: the Business app is rated 4.6/5 from 4.3K App Store ratings. What users like most: easy to use, intuitive app. Top complaints: difficult to change equipment, parts diagrams hard to follow. Summarized from real user reviews.

Positive things

👍Easy to use
🚀Intuitive app
💡Ability to order parts
👍Saving equipment models
🚀Fast and simple to use

Negative things

🐛Difficult to change equipment
🐛Parts diagrams hard to follow
🐛Difficult to find parts
🐛Never loads, asks for dealer info
🐛Clunky and unreliable
🐛Poor search engine and product specs
🐛Can't just enter prefix, need full serial number
🐛Constantly needs updates, often doesn't work
🐛Doesn't let you select your distributor

Is Cat® Central Safe?

Cat® Central appears safe based on user ratings. AppsHunter Safety Score for Cat® Central is 92/100.

This assessment is based on 4,345 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience

3.0% of ratings suggest some concerns

7.5% of ratings point to a risky experience

~ Based on 4,309 App Store ratings for Cat® Central.

Is Cat® Central Legit?

Cat® Central appears to be a legitimate app. AppsHunter Legitimacy Score for Cat® Central is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Jra

10/10

1140INCONNITO

21 days ago

Nice nd easy

Its very easy to use

PParm5108

a month ago

Ease of Use

I recently purchased a used 2022 CAT 306 excavator. Using CAT Central, I was very impressed at how easy it was to register my machine and then order essential parts and lubricants.
Makes life a lot easier maintaining my investment.

JSJ&N Services

a month ago

2 thumbs up

Great product to keep a closer eye on the important machines that are the back bone of our companies

@@hambooshaff

a month ago

Fail to locate my dealer in Johannesburg, South Africa

Failed to locate my dealer in Johannesburg, South Africa

THtinei amos harrison

2 months ago

Very slow and buggy

I want to use the app in the field, where reception and internet are not great. The app is bloated, slow, inefficient.

FFrenchy-k

3 months ago

Cat 275

Very happy with it

LLogabbbbn

3 months ago

Trash

Absolutely garbage ever since two factor authentication

BBahsusbshs

3 months ago

Response from developer

Thank you for the feedback! We’d like to hear more about your issue - please contact us at cat_customer_care@cat.com so our team can take a look.

Horrible

Every time you click on an image to look at parts it gives you an error message.

NTNo good don’t waste your time

3 months ago

Glitchy

It’s the most glitchy app I have ever used

JJgconstruction

4 months ago

Sign in

Won’t sign into my account. Going in circles and never gets signed in

2262D3

4 months ago

Inoperative app

Keeps resetting after putting in region, country and language.

DDDickd

4 months ago

Stupid

Can’t even make your payments anymore

MMtcowboy_05

4 months ago

Owner

Tom Newman

CDCat D7F

5 months ago

PLANT MANAGER

SORRRY

WWTSHOOTER

5 months ago

Horrible app

App doesn’t typically work on iPhone

DDtrent403

6 months ago

Keep me logged I

I constantly have to log back in, please fix this.

IIshyMoose

6 months ago

Response from developer

Thank you for your feedback. We would like to look into this further. Can you please reach out to us at cat_customer_care@cat.com?

Since nov and cat updated there ordering systems can not purchase parts

Useless for parts

BBlklung

7 months ago

Updates!?

Stop making the updates mandatory! Often when you’re looking for a part, it’s because your machines broken down on site with limited access to cell service and time. It’s very frustrating to have to update and type in vin every time when your just looking for a quick part number

TTylernffhd

7 months ago