Very slow and buggy
I want to use the app in the field, where reception and internet are not great. The app is bloated, slow, inefficient.
Cat 275
Very happy with it
Trash
Absolutely garbage ever since two factor authentication
Response from developer
Thank you for the feedback! We’d like to hear more about your issue - please contact us at cat_customer_care@cat.com so our team can take a look.
Horrible
Every time you click on an image to look at parts it gives you an error message.
Glitchy
It’s the most glitchy app I have ever used
Sign in
Won’t sign into my account. Going in circles and never gets signed in
Inoperative app
Keeps resetting after putting in region, country and language.
Stupid
Can’t even make your payments anymore
Owner
Tom Newman
PLANT MANAGER
SORRRY
Horrible app
App doesn’t typically work on iPhone
Keep me logged I
I constantly have to log back in, please fix this.
Response from developer
Thank you for your feedback. We would like to look into this further. Can you please reach out to us at cat_customer_care@cat.com?
Since nov and cat updated there ordering systems can not purchase parts
Useless for parts
Updates!?
Stop making the updates mandatory! Often when you’re looking for a part, it’s because your machines broken down on site with limited access to cell service and time. It’s very frustrating to have to update and type in vin every time when your just looking for a quick part number
Response from developer
Thank you for the feedback! Please contact us at cat_customer_care@cat.com so our team can take a look.
Can’t login
Haven’t been able to login, when I try it sends me to a blank page, it’d be cool if you diddnt have to redirect to login
Response from developer
Thank you for taking the time to let us know - we’d like to look into this further. Can you please reach out to us at cat_customer_care@cat.com?
Very buggy
See title
Great group of people
From the beginning of our purchase we were treated with respect, courtesy and on a very professional basis. We were made to feel like part of the Caterpillar family! Scott Gottlieb is a great part of your team! Thank you for the opportunity of working with your company.
Felicia Pruss
Felicia Pruss
Owner
Parts do not transfer from sis to shopping cart app
Great App
Easy to understand and use
So many problems
UI interface is terrible. Tool listings are difficult to navigate and interpret.
Bugs galore. Sometimes I have to log in multiple times. Other times it won’t res nicely without logging in.
It’s easier to call a Cat Dealer and talk to a human.
Which makes the app useless.
Bugs galore. Sometimes I have to log in multiple times. Other times it won’t res nicely without logging in.
It’s easier to call a Cat Dealer and talk to a human.
Which makes the app useless.
Response from developer
Thank you for taking the time to let us know - we’d like to look into this further. Can you please reach out to us at cat_customer_care@cat.com?
