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Cat® Central

Cat® Central

Find parts, insights & support

4.1K ratings
69 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • December 21, 2022
  • October 1, 2026

Features

Developer

Caterpillar Inc.
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Reviews summary↘︎
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About

This app provides a centralized platform for managing heavy equipment. It offers tools for finding parts, accessing manuals, diagnosing issues, and tracking machine health. Users can also connect with dealers and access support resources.

✓Personalized tools and service recommendations
✓Access operating manuals and maintenance schedules
✓Diagnose fault codes
✓Real-time machine health insights
✓Scan QR codes for parts
✓Order parts and request service
✓Connect with local dealers
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What users say

Summarized from real user reviews of Cat® Central. Based on 4.1K reviews and a 4.6/5 average, it highlights the 5 positives and 9 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Intuitive app
  • 💡Ability to order parts
  • 👍Saving equipment models
  • 🚀Fast and simple to use

Negative things

  • 🐛Difficult to change equipment
  • 🐛Parts diagrams hard to follow
  • 🐛Difficult to find parts
  • 🐛Never loads, asks for dealer info
  • 🐛Clunky and unreliable
  • 🐛Poor search engine and product specs
  • 🐛Can't just enter prefix, need full serial number
  • 🐛Constantly needs updates, often doesn't work
  • 🐛Doesn't let you select your distributor
See all reviews
+1

What's New in Cat® Central

4.9

October 1, 2026

Explore your equipment's configuration, refresh quote availability, and provide missing tax details more easily with Cat Central.

User reviews

Most RecentHighest RatedLowest Rated

2 thumbs up

Great product to keep a closer eye on the important machines that are the back bone of our companies
@hambooshaff@hambooshaff

Fail to locate my dealer in Johannesburg, South Africa

Failed to locate my dealer in Johannesburg, South Africa
tinei amos harrisontinei amos harrison

Very slow and buggy

I want to use the app in the field, where reception and internet are not great. The app is bloated, slow, inefficient.
Frenchy-kFrenchy-k

Cat 275

Very happy with it
LogabbbbnLogabbbbn

Trash

Absolutely garbage ever since two factor authentication
BahsusbshsBahsusbshs

Response from developer

Thank you for the feedback! We’d like to hear more about your issue - please contact us at cat_customer_care@cat.com so our team can take a look.

See 64 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes when changing equipment

Bug

Login issues, password expired

Bug

Locks up after gathering personal info

Bug
✨

Requested Features

3 requests

Audible operation manuals

Feature

Accommodate old models

Feature

Dark mode option

Feature

FAQ

What does the Cat Central app do?

The Cat Central app serves as a comprehensive tool for managing your Cat heavy equipment. It allows you to find the right parts, access operating manuals and maintenance schedules, diagnose fault codes, and monitor your machine's health in real-time.

How can I find parts for my equipment?

You can easily find parts by scanning your equipment's QR code within the app, which will then display compatible parts. You can also check inventory and order directly from your local dealer through the application.

Is the Cat Central app free to use?

Yes, the Cat Central app is free to download and use. While the app itself is free, it does have in-app purchases available, which may include financing options, customer value agreements, and rewards.

What kind of support is available through the app?

The app provides multiple support channels. You can access how-to videos and DIY resources, connect with your local dealer, or chat with a support expert 24/7 for assistance with your equipment.

Can I track my equipment's performance?

Absolutely. The app provides real-time insights into your machine's health, fuel levels, and usage. This allows you to stay ahead of potential issues and optimize your equipment's performance.