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Cat® Central

Cat® Central

Find parts, insights & support

4.3K ratings
72 reviews
💼 Business
Free

Details

Released
December 21, 2022
Updated
October 15, 2026

Features

Developer

Caterpillar Inc.
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About

This app provides a centralized platform for managing heavy equipment. It offers tools for finding parts, accessing manuals, diagnosing issues, and tracking machine health. Users can also connect with dealers and access support resources.

✓Personalized tools and service recommendations
✓Access operating manuals and maintenance schedules
✓Diagnose fault codes
✓Real-time machine health insights
✓Scan QR codes for parts
✓Order parts and request service
✓Connect with local dealers
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What users say about Cat® Central

Reviews of Cat® Central are mostly negative: the Business app is rated 4.6/5 from 4.3K App Store ratings. What users like most: easy to use, intuitive app. Top complaints: difficult to change equipment, parts diagrams hard to follow. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Intuitive app
  • 💡Ability to order parts
  • 👍Saving equipment models
  • 🚀Fast and simple to use

Negative things

  • 🐛Difficult to change equipment
  • 🐛Parts diagrams hard to follow
  • 🐛Difficult to find parts
  • 🐛Never loads, asks for dealer info
  • 🐛Clunky and unreliable
  • 🐛Poor search engine and product specs
  • 🐛Can't just enter prefix, need full serial number
  • 🐛Constantly needs updates, often doesn't work
  • 🐛Doesn't let you select your distributor
See all reviews

What's New in Cat® Central

4.9.1

October 15, 2026

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Jra

10/10
JIJRA EXCAVATION INC

Nice nd easy

Its very easy to use
PParm5108

Ease of Use

I recently purchased a used 2022 CAT 306 excavator. Using CAT Central, I was very impressed at how easy it was to register my machine and then order essential parts and lubricants.
Makes life a lot easier maintaining my investment.
JSJ&N Services

2 thumbs up

Great product to keep a closer eye on the important machines that are the back bone of our companies
@@hambooshaff

Fail to locate my dealer in Johannesburg, South Africa

Failed to locate my dealer in Johannesburg, South Africa
THtinei amos harrison
See 67 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes when changing equipment

Bug

Login issues, password expired

Bug

Locks up after gathering personal info

Bug
✨

Requested Features

3 requests

Audible operation manuals

Feature

Accommodate old models

Feature

Dark mode option

Feature

FAQ

What does the Cat Central app do?

The Cat Central app serves as a comprehensive tool for managing your Cat heavy equipment. It allows you to find the right parts, access operating manuals and maintenance schedules, diagnose fault codes, and monitor your machine's health in real-time.

How can I find parts for my equipment?

You can easily find parts by scanning your equipment's QR code within the app, which will then display compatible parts. You can also check inventory and order directly from your local dealer through the application.

Is the Cat Central app free to use?

Yes, the Cat Central app is free to download and use. While the app itself is free, it does have in-app purchases available, which may include financing options, customer value agreements, and rewards.

What kind of support is available through the app?

The app provides multiple support channels. You can access how-to videos and DIY resources, connect with your local dealer, or chat with a support expert 24/7 for assistance with your equipment.

Can I track my equipment's performance?

Absolutely. The app provides real-time insights into your machine's health, fuel levels, and usage. This allows you to stay ahead of potential issues and optimize your equipment's performance.