Decent app, disappointing customer service
This is a solid catalog app; it’s fairly intuitive, and easier to use than some of the competitors. However, the customer service is woefully disappointing. If you’re planning on switching to CatalogIt from an existing system, you’ll want to reconsider. I registered with the service and needed assistance migrating my existing data. I was told that it would take a month or so, but knowing how service queues can work, I figured that would be ok. But six weeks later, I can’t get any one at CatalogIt to respond to my requests for timing updates. I’m very disappointed, and can’t recommend switching to this service from one of their competitors.
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HELPPPP!
I bought the $149 sub... now there is no button to add any entries!!! I would like a refund or be able to add entries...
Was REALLY liking this app but not if I'm paying to not add anything...
Was REALLY liking this app but not if I'm paying to not add anything...
Expensive
Deceptive pricing. This is shown as a free app, but after several days of use (or 50 items), I got an email stating if I don’t pay a subscription my data will be locked!
The subscription is $15 a months or $150 a year!
Max items to list is limited to 2500 item (with paid subscription). That seems very limiting just for my home collection.
You are also limited to 50GB.
You can export to Excel, so that’s positive.
Thumbs down for not being open and honest about pricing.
The subscription is $15 a months or $150 a year!
Max items to list is limited to 2500 item (with paid subscription). That seems very limiting just for my home collection.
You are also limited to 50GB.
You can export to Excel, so that’s positive.
Thumbs down for not being open and honest about pricing.
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Sneaky charge, waste of time
Makes no mention of a limit when I'm spending hours uploading, but weeks later emails me that I've uploaded over the limit, and now I have to pay a subscription fee that starts at $15
Won’t work
I experienced some sort of error when entering the verification code, but received an email saying my account had been set up. Now whenever I try logging in I just get a spinning wheel. I tried deleting the app and reinstalling it, but no luck. Not a good first impression.
