Bad Customer Support
If I had a single issue, I would not have bothered to write a review but it was multiple times, with different sellers, and the company is to blame. I will obviously never be using their services again and I recommend that no one else does either.
Save yourself the headache, shop elsewhere.
Response from developer
Thank you for sharing your feedback. This is definitely not the standard of service we aim to provide, and we apologize for any delayed responses you experienced due to a higher volume of inquiries than usual. While our response times can sometimes be longer than we would like, we want to assure you that when issues are reported to us on time, we always investigate them thoroughly and try our best to offer fair solutions. We would like to know more about what happened with your purchases to see how we can clarify the situation and assist you further. Please reach out to us via our Help Centre with your account or claim details so we can look into this for you
I’m Hooked!!!
Viele Bots unterwegs
Response from developer
Dear Customer, we're sorry to hear this. Please contact us so we can further help you. For help about an order, kindly go to the order page of an object to get support from there or contact us from the help centre article related to your question \(https://www.catawiki.com/en/help\). We look forward to hearing from you! Catawiki Webcare Team
