CBUS Super

Constantly throws up an error when trying to log in

Face ID and pin never work

Latest update lets me log in but not see any account information

App constantly freezing as soon as it opens

Always have to re-log in

Doesn’t remember any details

Constantly fails to save passwords

Facial recognition is not retained

Latest version basically a website viewer

Can’t sign in

Can’t contact anyone

Reset password goes around in circles

Can’t access after reset, uninstall, reinstall

Team never called back to assist

Won’t use iPhone face recognition

Error messages and non-stop login failure loops

System saved password isn’t recognised

Password reset won’t work

Triggering lockout periods

Can’t sign in after update

Try to change password goes around in circles

Super has gone nowhere

Getting charged administration fees multiple times

Fees are too high

No trust in the organization

App is deliberately designed to frustrate users

Insurance scam

Happy to get money but not accountability

Always have to re-log in

Doesn’t remember details

Constantly being locked out

Password not recognised

Happens 2-3 times per week

Can never see transaction history

App doesn’t load

Loads out of date data

Takes a terribly long time to load

Eventually gives up loading and leaves on a blank screen

Unable to register

App crashes when clicking register now

Login issues resolved

Remembers login details

Can login with Face ID after logout

New update has good app experience

Stores member ID when logout

Nicely encrypted

Can’t see transaction details properly

Annoying login issue

Can’t log in without resetting password

Unable to logging using a pin code, fingerprint scan or Face ID

Need to enter membership details and password every time

Not user friendly

Can’t access app from membership screen

Tap next and it won’t let me enter membership number

Can get in from activation email but from app says no account

Locked out after resetting password

App doesn’t work as good as older version

Have to enable Touch ID and set up passcode every time

App fails to load transaction

Passcode option has disappeared

Now password access every time

Won’t even let you log in

App doesn’t progress past asking ‘member number’

When I press “next” to log in, nothing happens

Upgrade looks good but very poor UX

App wants member number and wants me to login even though PIN access is set

Newest update does not work on iPhone 8

Unable to log in at all

Can’t even put in member number

Touch screen won’t acknowledge tapping

Having to enter member number every time is annoying

Enjoy deleting and reinstalling an app in vain hope it might work

Removed site tickets from the app

Passcode doesn’t work

Won’t recognise account/password

App won’t work

iPhone 6 users are too old school

Cbus doesn’t have an app for iPhone 6

Cannot log on

Greyed and will not bring up keypad

Cannot get passcode to work

Every time have to login using member number and password

Weather is slow to load

RDO calendar requires manually entering each one

App name is “Cbusmemberapp” which gets cut off

Sort the app out so that people can actually use it

So slow can’t click on account summary

Takes 3-5 mins to load if it loads

Sometimes it doesn’t load

Nearly all the time won’t login first time

Have to try at least twice

Displays Cbus logo and a blank white screen

Asks for a 4 digit pin then cannot remember it

Have to delete and reinstall again and again

Constantly crashes

Not even worth installing

Fix all the bugs

Does not give easy access to account

Have had to delete and reload numerous times

Hiccups and have to go through same frustrating process

Worst app out of all super companies

App does not work

Very basic and outdated design for the app and the website

App has stopped working

Old and clunky

Far better apps to manage super

App needs to be made easier to check and compare employer payments history

Not straight forward to look up history

App doesn’t work on iPhone 6

Unable to use site tickets function

Won’t let me give approval to access photos etc

Horrible to try and input cards and details

Tec people need to solve the keypad problem for the iPad

Bring back site tickets

Digital membership card with Apple Wallet support

Improve RDO calendar functionality

App name to be “CBUS”

Employer app name to be “CBUS Employer”

Bring back one password

Remember login details

Use of fingerprint or pin easier