Latest version
The latest version is t working! I reset the password, uninstalled and reinstalled it and still cannot access.
I contact Cbus and they raised a ticket for the team to contact to assist, they never called.
I suggest replace the manager who approve the app. And place the team under a notice.
Due diligence isn’t hard to complete and can run smoothly by trying yourself rather than wait for clients to have issues.
I contact Cbus and they raised a ticket for the team to contact to assist, they never called.
I suggest replace the manager who approve the app. And place the team under a notice.
Due diligence isn’t hard to complete and can run smoothly by trying yourself rather than wait for clients to have issues.
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Poor app development
Regularly updates and then won’t use iPhone face recognition already approved for login, resulting in error messages and non stop login failure loops where system saved password isn’t recognised, password reset won’t work, triggering lockout periods
New update can’t sign in
After update can’t sign in , try to change
password just go around in circles 🤮.
password just go around in circles 🤮.
What a waste of time.
I’d shop around been with cbus for a while super has gone no where in past 3 too 4 years, full time worker. Getting charge administration fees 2 times in one day constantly, it’s depressing to see how much they actually take from your future,Contribution fees worth hundreds. I’d like to put more into my super but I worry they’ll make the fees higher just to take it. 0 trust
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Deliberately designed to annoy users
The app is deliberately designed to frustrate user, afterall this is a kind of insurance scam. Happy to get money but when it comes to accountability, there are divine rules to satisfy
