Manage your superannuation and pension accounts on the go. Securely log in to check balances, view transactions, update details, and plan for retirement. Access investment options and income details for specific member types.
What We Love
- 👍 Easy to use and navigate interface
- 📊 Clear balance and investment information display
- 🔄 Quick ability to change investment allocations
- 💰 Good returns for some users
- 📱 Convenient mobile access to super account
- 🎨 Well-designed graphics and visual presentation
- ⚡ Fast updates on earnings information
- 🏦 Helpful and committed customer service staff
Room to Improve
- 🐛 Frequent login issues and session timeouts
- 🔐 Face ID and biometric authentication unreliable
- ⏱️ Slow withdrawal processing times
- 📉 Poor investment returns compared to competitors
- 🔒 Requires repeated code/password entry
- ⚠️ Limited functionality compared to desktop version
- 🚫 Cannot view term deposits in app
- 📞 Long customer service wait times
- 🔄 Inconsistent app performance across devices
- 💸 High fees on some investment options
- 🗂️ Difficult to access documents and correspondence
- 🔌 App crashes and hangs frequently
- 🚀 Slow to load and update features
