Simple change for the better
The app dashboard shows the total investment monthly in a graph and value in total. Great. Underneath this it summarises the total by the chosen investment breakdown by % and number of units.
It would be really good to see the $ value, by the chosen investment breakdown in $, which is a simple calculation of $ multiplied by the units already provided.
This would give the members a $ value by the chosen investment at a glance. I note that this info is available, by it requires the user to seek it out in the app elsewhere, which is clunky, and messy to access!
If it was on the dashboard page up front it would be really good to get that view, for review!
To me it would give me an instant picture on how my investments were travelling, by type!
And it would be worth another star*, I.e. 5
It would be really good to see the $ value, by the chosen investment breakdown in $, which is a simple calculation of $ multiplied by the units already provided.
This would give the members a $ value by the chosen investment at a glance. I note that this info is available, by it requires the user to seek it out in the app elsewhere, which is clunky, and messy to access!
If it was on the dashboard page up front it would be really good to get that view, for review!
To me it would give me an instant picture on how my investments were travelling, by type!
And it would be worth another star*, I.e. 5
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Face ID issue
It’s ok. A bit basic. My main issue is that Face ID can’t be enabled on my iPad. Without biometrics the login process is slow and clunky compared to other apps.
Good earnings info but can be slow to update.
Great for Quick updates
Withdrawal slow
Takes a week to get money into my account from my retirement fund. Not good for emergency situations.
Code
Why do I always have to get a code .
I don’t always have my phone with me .
I log into aware super on my I pad
I don’t always have my phone with me .
I log into aware super on my I pad
One star
Long wait times to get an answer, bad phonics on the call, waster 20 mins for a simple query that did not resolve, operator took some time to find the account despite accurate information.
Very Happy
App is easy to use, gives clear instructions, gives all the information I need
New device
It is asking me to register to login. I’ve already done that. It still works perfectly on my old device.
Register registering to login is not easy.
Register registering to login is not easy.
Income
Hope money stays efficient with shares dropping with world problems
Aware Supe app
It’s super! Just like a good banking app. Easy to use😀
System failure
Not impressed …. Unable to action requests due to your system failure …unacceptable
Still a bit basic.
Useful for seeing your balance but that is all for the App. To more information, you need the full desktop computer/laptop version.
THE UPDATE IN 2023 said: Still mostly useless. It remains an app with limited use.
You can see the balance but little else of real importance about performance. It is looking more and more like a deliberate ploy to make sure the customers have little idea what the sarcastically named (UN)AWARE fund is doing and performing. The superfund members using this app are unable to be “aware”. This is a shameless organisation. I REMAIN UNDERWHELMED.
There is still NO way to compare or trace performance of different investment options. Do you want Balanced, Growth or …. there are numerous options. The absence of the performance graphs makes comparing options virtually impossible. On the “app” they are non-existent. (When it was VICSUPER, you had information making you AWARE!
Now You can see only the ones you have funds in. Aware in the past have said they will restore the feature in the future. It is still this a poor option for making choices. Hopefully this will be rectified. More work is clearly needed to make this a more satisfactory choice.
On the plus side it provides adequate information about current balances.
THE UPDATE IN 2023 said: Still mostly useless. It remains an app with limited use.
You can see the balance but little else of real importance about performance. It is looking more and more like a deliberate ploy to make sure the customers have little idea what the sarcastically named (UN)AWARE fund is doing and performing. The superfund members using this app are unable to be “aware”. This is a shameless organisation. I REMAIN UNDERWHELMED.
There is still NO way to compare or trace performance of different investment options. Do you want Balanced, Growth or …. there are numerous options. The absence of the performance graphs makes comparing options virtually impossible. On the “app” they are non-existent. (When it was VICSUPER, you had information making you AWARE!
Now You can see only the ones you have funds in. Aware in the past have said they will restore the feature in the future. It is still this a poor option for making choices. Hopefully this will be rectified. More work is clearly needed to make this a more satisfactory choice.
On the plus side it provides adequate information about current balances.
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Poor returns on retirement
Retirement = poor returns
App doesn’t show Term deposits
The app has the functions you would expect to view current total balance / recent contributions etc. it also allows you to see how your balance is currently invested EXCEPT for anything you have in term deposits within the fund. In this case the investment %ages don’t add up to 100%, so you can manually work out the ‘missing’ chunk, but why should you have to?
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Losing funds
For the past 6 months no movement. Why
Withdrawal
Super funds
Disappointing
Not always a good return on your money
Slow Gains
This Super is going Backwards & when you lose you lose big then when you gain it’s peanuts it’s never leaps & bounds
Set and forget but not much control.
Easy app, decent returns but would like more user investment options.
Excellent
Excellent
