So easy to use
I’ve been using Qantas pay previously Qantas cash for years even my kids use it. Simple to use overseas in any country & reliable.
Not your account
Banks fraud team blocked the transfer of funds as the account name (my name) given by Qantas didn’t match the account name they had on file (Qantas makes it look like they setup an account for you but they didn’t, your money goes to some other holding account). This caused problems getting money when I needed it. So far my money has just disappeared (not in bank, not in Qantas pay). Hopefully it’s not a scam.
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Activate new card
The process has been frustrating. After a long wait, I verified security details with an operator and was transferred to an auto who then transferred me to another operator who said that my card number was incorrect. I tried the App and finally got through after several attempts at setting my PIN. Now I am not sure which PIN is in the system as three attempts will lock me out especially when I am overseas.
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Poor exchange rates
Other cards offer mid-market rates and no fees. Not this QANTAS pay card.
Must have
Convenient to use, gives you points too.
