Qantas Pay User Reviews

Customer Experience

Positive experience40.8% of reviews
Neutral6.8% of reviews
Negative experience52.4% of reviews

~ Based on 103 written reviews from the US App Store.

Is Qantas Pay Safe?

Not enough ratings yet to assess Qantas Pay.

Is Qantas Pay Legit?

Qantas Pay appears to be a legitimate app. AppsHunter Legitimacy Score for Qantas Pay is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Vmok

With age I found it initially a bit difficult to be quick enough to put in codes sent to me during the process.

Why not

I should have done this a long time ago

So easy to use

I’ve been using Qantas pay previously Qantas cash for years even my kids use it. Simple to use overseas in any country & reliable.

Great travel card

This card & it’s features are very easy to use & the app is very easy to install & navigate & the customer support is very good and helpful

Not your account

Banks fraud team blocked the transfer of funds as the account name (my name) given by Qantas didn’t match the account name they had on file (Qantas makes it look like they setup an account for you but they didn’t, your money goes to some other holding account). This caused problems getting money when I needed it. So far my money has just disappeared (not in bank, not in Qantas pay). Hopefully it’s not a scam.
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Deposits

Used the card for my child when travelling. Minimum deposit of $50 which is fine but not ideal.

Other currencies

Would be great if you added Indonesia to the list of exchange currencies

Activate new card

The process has been frustrating. After a long wait, I verified security details with an operator and was transferred to an auto who then transferred me to another operator who said that my card number was incorrect. I tried the App and finally got through after several attempts at setting my PIN. Now I am not sure which PIN is in the system as three attempts will lock me out especially when I am overseas.
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Poor exchange rates

Other cards offer mid-market rates and no fees. Not this QANTAS pay card.

Must have

Convenient to use, gives you points too.

Unsatisfied

Not satisfied with the system not allowing me to input £ at a rate of.497 as I usually do. Had to input $Aus then change into £ at a rate of.483. What’s this all about.

Great app

Easy to used and work excellent give me a exchange rate better than any other bank. Yen is the main currency I use with AUD.

Suddenly fallen apart

Cannot log into the app despite deleting and reinstalling said app. I have also turned if my iPhone and turned phone back on, and still unable to log into Qantas Pay app.

Expensive & Slow

App is terrible along with exchange rates being expensive.

Good Business

Very Fast to Reload,some places won’t take QANTAS AMEX,this Card lets you accumulate Points so you don’t miss out

𝘗𝘰𝘪𝘯𝘵

𝘝𝘦𝘳𝘺 𝘨𝘰𝘰𝘥

Expensive

Qantas was around 5% worse than directly with my bank

Amazing

Sensational product. No nonsense like buy now .. worry later.

Ms Dianne

Awesome, easy, seamless process 🙏

Points

Great way to earn points