Qantas Pay User Reviews

Customer Experience

Positive experience38.9% of reviews
Neutral6.3% of reviews
Negative experience54.7% of reviews

~ Based on 95 written reviews from the US App Store.

Is Qantas Pay Safe?

Not enough ratings yet to assess Qantas Pay.

Is Qantas Pay Legit?

Qantas Pay appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Qantas Pay is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor exchange rates

Other cards offer mid-market rates and no fees. Not this QANTAS pay card.

Must have

Convenient to use, gives you points too.

Unsatisfied

Not satisfied with the system not allowing me to input £ at a rate of.497 as I usually do. Had to input $Aus then change into £ at a rate of.483. What’s this all about.

Great app

Easy to used and work excellent give me a exchange rate better than any other bank. Yen is the main currency I use with AUD.

Suddenly fallen apart

Cannot log into the app despite deleting and reinstalling said app. I have also turned if my iPhone and turned phone back on, and still unable to log into Qantas Pay app.

Expensive & Slow

App is terrible along with exchange rates being expensive.

Good Business

Very Fast to Reload,some places won’t take QANTAS AMEX,this Card lets you accumulate Points so you don’t miss out

𝘗𝘰𝘪𝘯𝘵

𝘝𝘦𝘳𝘺 𝘨𝘰𝘰𝘥

Expensive

Qantas was around 5% worse than directly with my bank

Amazing

Sensational product. No nonsense like buy now .. worry later.

Ms Dianne

Awesome, easy, seamless process 🙏

Points

Great way to earn points

Bar exchange

Advertised better exchange rates than what they actually are. Exchange rates are worse than the banks.

Qantas Money card is a dud

The Qantas money card cannot be used with some merchants. It cannot be unblocked by Qantas Money. Therefore the card is a dud for some foreign transactions.

Exchange made easy

So easy to use, brilliant

Review

Easy to navigate through the app minimal effort and also haven’t experienced any glitches nor bugs during my uses. Highly recommend

After update Face ID logins no longer works

After the update in June Face ID logins no longer works…

Currently can’t log in

This app is generally OK but right now after using Touch to ‘sign in’ I am taken to another screen that invites me to sign either with Touch ID (which does nothing) or with my Qantas details sign on. If I select that option, the screen looks OK except there is no keyboard to enter the details. Something is wrong.
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Really poor sign up experience

Qantas pay had my phone number incorrect by one digit so was unable to download the card. Required to update by emailing in a photo of me with ID (which had already been done when I signed up)

Points input

I use my QP card for all transactions including within Australia. I would expect a higher FF points earn for domestic spending (say 1 point per 2 dollars spent) as a the 1 point per 4 dollars spent is at best disappointing?