Comparison

Qantas Pay vs ING Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qantas Pay

Manage your money and earn Qantas Points on everyday spending, both at home and abroad. Load funds in multiple currencies, lock in exchange rates, and enjoy no foreign transaction fees. Securely access your accounts and track your transactions with ease.

Highlights
  • Earn Qantas Points on spending
  • Load and hold 17 currencies
  • Lock in foreign exchange rates
  • No foreign transaction fees
  • No account fees
  • Add card to Apple Wallet
  • Secure login with Face ID/fingerprint
Features
Read full description

With Qantas Pay, you can earn Qantas Points on your own money at home and overseas. Lock in rates on 16 foreign currencies or load Australian dollars to spend worldwide - anywhere Mastercard® is accepted. Qantas Pay opens up a whole new world of points earning potential. Earn Qantas Points for simply loading your money and spending at home and overseas. • Earn 1 point per AU$1 equivalent loaded in foreign currency. • Earn 1 point per AU$1 spent overseas. • Earn 1 point per AU$4 when using your card at home - plus earn bonus points when spending on Qantas Flights, Marketplace and Wine. Plus, with Qantas Pay you can enjoy no foreign transaction fees and no account fees. Start planning your next adventure and discover how points make it possible with Qantas Pay. Manage your money with the Qantas Pay app • View your balances, transactions, statements and more. • Load funds by bank transfer, BPAY and debit card, or by using Apple Pay. • Hold up to 17 currencies. • Instantly add your Qantas Pay card to your Apple Wallet to shop in-store or online. • Instantly transfer funds between currencies and to other Qantas Pay cards. • Get help locking your card when you need it. • Change your card PIN. • View offers available to you when you use your Qantas Pay card. We take security seriously We take the safety of your data seriously, with advanced processes and systems in place to protect your information. And while logging in is as easy as using Face ID or your fingerprint, there’s extra authentication when you need a little extra peace of mind. Don’t have Qantas Pay? It only takes a few minutes to start enjoying all the great benefits Qantas Pay offers. Download the app and follow the prompts to sign up for free now. Any questions? Visit qantasmoney.com/qantas-pay T&CS apply. See full terms and conditions at www.qantasmoney.com/qantas-pay. Issuer: EML Payment Solutions Limited ('EML') ABN 30 131 436 532, AFSL 404131. Consider PDS, FSG and TMD.

About

ING Banking

A redesigned mobile banking application offering a faster, simpler, and more intuitive way to manage your finances. It provides easy access to balances, quick money transfers, and robust security features for peace of mind.

Highlights
  • Check balance at a glance
  • Move money in seconds
  • Manage accounts easily
  • Biometric login
  • Real-time alerts
  • 24/7 security
Features
Read full description

ING Banking - Do Your Thing is ING Australia's new mobile banking app for everyday banking, savings and account management. Moving from the legacy app? While we roll out this latest app, some products and features are not available just yet. You can still manage your products via online banking from your mobile browser where you need to. Opened your first account? You’re in the right place. Home to Savings Booster, our latest ING app is built to support your everyday banking - and it’s ready to roll with enhanced protection features. We’re actively working on a few improvements and regular updates are on the way to keep things running smoothly. Here’s what you can expect: • Instant notifications, a newly added mobile pin, and even more security features on the way • Transfer money in seconds and manage your accounts with just a few taps • Biometric login, real-time alerts, and advanced security features keep your money safe and your mind at ease • Whether you're at home or on the move, the ING app is your 24/7 banking companion. A few things to know: Normal data charges apply. Please check with your mobile phone service provider for details. Using your mobile to bank with ING is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823. You can read our Terms of Use and Target Market Determinations at ing.com.au. Got questions? Visit the ING Help Hub at https://helphub.ing.com.au

Screenshots

Qantas Pay4 screens
ING Banking4 screens

Verdict

The call

The clearest difference is rating: Qantas Pay at 4.5 against ING Banking's 3.0. Qantas Pay also leads on review sentiment (42% vs 2%) and ratings volume (20 vs 2). ING Banking's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Qantas Pay holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Qantas Pay has 20 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 42% of Qantas Pay's written reviews are positive against 2% of ING Banking's.

UpkeepUpdate frequency

Qantas Pay ships an update monthly, ING Banking fortnightly. Both last shipped on October 30, 2026.

Scorecard4 real differences · 6 level
Qantas Pay versus ING Banking: the parameters behind the verdict, then further details
ParameterQantas PayING Banking
PriceFreeFree
Rating4.5 (20 ratings) — better3.0 (2 ratings)
Positive reviews41.7% of reviews — better2.2% of reviews
Number of ratings20 — better2
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad — better
Requires iOS17.016.0 — better
Further details — not scored
Size132 MB249 MB
Age rating4+4+
DeveloperQantas Airways LimitedING Bank (Australia) Limited

Customer experience

Qantas Pay

All ratings19 ratings
Positive89.5%
Neutral5.3%
Negative5.3%
Written reviews108 reviews
Positive41.7%
Neutral7.4%
Negative50.9%

ING Banking

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews89 reviews
Positive2.2%
Neutral3.4%
Negative94.4%

Bugs and requests

Qantas Pay

Reported bugs

26 issues
  • Add Money interface buggy, flashing, error messages
  • Funds disappear (not in bank, not in Qantas pay)
  • Cannot log into the app
  • Face ID logins no longer works after update
  • App currently can't log in, Touch ID does nothing
Show 21 more
  • Keyboard does not appear on iPad
  • App keeps asking for manual login
  • Login screen freezes
  • Verification code screen disappears after leaving app
  • Money deducted from bank but not appeared on card
  • Current balance not updating correctly
  • App is not available intermittently
  • Cannot use login methods
  • App logs in with Face ID/passcode before, now asks for 2FA
  • Exchanging between currencies keeps throwing up errors
  • Cannot load money, amount disappears
  • Did not get bonus points
  • App is shockingly poor, unfinished and badly designed
  • Instant transfer via direct debit flawed
  • Cannot remove security blocks
  • Clunky, refuses to let user past PIN code entry on iPad
  • Continues to reload before putting password
  • Keyboard to enter details does not appear
  • App requires full re-Auth each time it launches
  • Debit card and Apple Pay top-up fails
  • App experiences problems, no way to check balance or add money

Requested features

23 requests
  • Add Indonesia to exchange currencies
  • Faster cash-outs
  • Higher FF points earn for domestic spending
  • More currency options
  • Add PayID for instant top-ups
Show 18 more
  • Add Google Pay option
  • Add timestamps to transaction ledger
  • Add running balances to transaction ledger
  • Add transaction categories
  • Display Qantas Points Earned per transaction
  • View card details virtually in-app
  • Display card offers in Qantas Pay app
  • Faster Qantas Points balance syncing
  • Earn Qantas Points on QPay balances
  • Change card agreement to 'Debit'
  • Add charts for each currency
  • Bring back PIN number for app login
  • Put back passcode for app login
  • Improve security features
  • Add more basic security features like banks offer
  • More features needed
  • Improve usability and reliability
  • Add dark mode

ING Banking

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qantas Pay

No in-app purchases

None

ING Banking

No in-app purchases

Questions

Is Qantas Pay free?
Qantas Pay is free to download, with no in-app purchases.
Is ING Banking free?
ING Banking is free to download, with no in-app purchases.
Which has better reviews, Qantas Pay or ING Banking?
Qantas Pay is rated higher. Qantas Pay averages 4.5 out of 5 from 20 ratings, while ING Banking averages 3.0 from 2 ratings.
Do Qantas Pay or ING Banking have ads?
Neither Qantas Pay nor ING Banking shows ads.
Which is updated more often, Qantas Pay or ING Banking?
Qantas Pay ships an update monthly, and ING Banking fortnightly. Most recently, Qantas Pay was updated on October 30, 2026 and ING Banking on October 30, 2026.

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