Same problems as old app
This app keeps logging me out despite setting up Face ID and a PIN code! The option of submitting meals & entertainment over 1 pay is not an option making claims across the entire year absolutely pointless as a tax deduction each pay. How is $1 something helpful when you get slogged a high rate of tax. The information on the app is not easily understood or visible particularly for coming pays.
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Badly designed login system
Every time I exit and re-enter the app, it logs me out and asks me to re-enter my username, password and re-chose a 4-digit pin. It’s exhausting and discouraging to claim anything…
Novated App
Great to see a company investing in tech for us customers. I’ve not had any issues with the app so far. It’s easy and simple to use to claim reimbursements and check my balances not much more I can ask for.
Love the App
Very good app, easy to use and convenient to submit claims.
Madison
Found this app very easy to use, has clear instructions on how to submit claims, and love the feature to request a callback.






