Clear information
The updates have made a fantastic difference. I’ve just changed my previous rating :)
After any major update you need to delete and reinstall
Very frustrating
Rubbish App
Incorrectly Labelled “Exclusive of GST” when lodging deductive claims.
Often has errors and won’t proceed when using multiple types of file formats in single deductive claim.
LeasePLUS is less than helpful
Often has errors and won’t proceed when using multiple types of file formats in single deductive claim.
LeasePLUS is less than helpful
Same problems as old app
This app keeps logging me out despite setting up Face ID and a PIN code! The option of submitting meals & entertainment over 1 pay is not an option making claims across the entire year absolutely pointless as a tax deduction each pay. How is $1 something helpful when you get slogged a high rate of tax. The information on the app is not easily understood or visible particularly for coming pays.
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Badly designed login system
Every time I exit and re-enter the app, it logs me out and asks me to re-enter my username, password and re-chose a 4-digit pin. It’s exhausting and discouraging to claim anything…
Novated App
Great to see a company investing in tech for us customers. I’ve not had any issues with the app so far. It’s easy and simple to use to claim reimbursements and check my balances not much more I can ask for.
Love the App
Very good app, easy to use and convenient to submit claims.
Madison
Found this app very easy to use, has clear instructions on how to submit claims, and love the feature to request a callback.
Nihaad
Really good app with new updates
Great app
Easy to navigate and quickly find everything I need
Thoughtful feature
A really convenient way to manage Salary Packaging and Novated Leasing all in one place.
Stellar App
Easy on the eyes and easy to navigate.
Sonnyangel
Amazing, so easy to navigate!
Very handy resource
Easy to navigate & use, has everything I need to manage my lease account
Great new app!
Love being able to see all my benefits in the one place.
Great app
It is so easy to use and has all the information I require
Prefer the old app
This app just won’t load when you open. Super glitchy. Don’t bother
New app problems
I’ve not yet been able to access the app as it just keeps loading and loading and after 30 minutes , I just give up trying. Can’t submit meal entertainment receipts to reap my benefits.
Very glitchy and slow
The previous mysalpack app was slow but nowhere as glitchy as this one. There are days where the app just doesn’t open . Very poor
Unable to open
As soon as download you can open the app. Once the app is downloaded you can’t use the app anymore so you need to delete the app and reinstall. Waste of time.