Celebrations Passport User Reviews

Customer Experience

Positive experience49.5% of reviews
Neutral10.1% of reviews
Negative experience40.4% of reviews

~ Based on 188 written reviews from the US App Store.

What users say

Is Celebrations Passport Safe?

Celebrations Passport appears mostly safe based on user ratings. AppsHunter Safety Score for Celebrations Passport is 75/100.

This assessment is based on 946 user ratings, with an App Store average of 3.8/5.

Safety Analysis

65.7% of ratings point to a safe experience
6.3% of ratings suggest some concerns
28.0% of ratings point to a risky experience

~ Based on 932 App Store ratings for Celebrations Passport.

Is Celebrations Passport Legit?

Celebrations Passport appears to be a legitimate app. AppsHunter Legitimacy Score for Celebrations Passport is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gift giving

Fantastic choices for gift giving. Always a big hit!

Not always easy

Not always easy to use and I definitely do not like your AI chat assistant. I always have problems with that and then I have to make a phone call. So far, usually a total waste of time.

Terrible app

Never works for me!

Easy to use

Love this!

Good selection.

Good selection.

Very disappointed

Once again the app 1800Flowers and Harry and David have failed to deliver the items I ordered for family members on special occasions. This time it was Mothers Day AGAIN!!!! they call me the Friday before Mothers Day and tell me the items are not available and they can’t get a replacement item to the recipient’s until next week! Even though the orders were placed and even still show confirmed delivery date on the app. This app is a scam! I paid the yearly fee to get items delivered free and not only have they cancelled orders and not delivered as promised, they also charge shipping fees stating occasions (basically every holiday) are not included in the membership. Don’t waste your money!
How a company as large as this promises so much can not even fulfill their orders is beyond me!
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Love Celebtations Passport!

Long before I joined Celebrations Passport I bought gifts from the family of brands. Now with free shipping for my membership fee I can lavish family and friends with even more gifts! I love this!

Don’t pay for membership

Could not use any member benefit and when I ordered the tech support linked to this app was actually outsourced to the 1800 flowers app which could not assist.

Hard to find the different vendors such as Harry& David

Slow to load

Payne Crew

Not able to use the $15 credit as advertised, disappointed.

Plenty to like

But these idiots can’t get Apple Pay to work on my account.

Gift Message space is inadequate.

You have a great app and you have great products, but the space for the gift message is ridiculous. There should be no reason why you can’t allow more spaces and lines for a longer gift message. It forces you to write a really truncated and almost weird message with the gift.

Great Shopping Tool

The Celebrations app is so easy to use and its offerings are very varied. The offerings are well received.

Awesome Company

Easy to work with, great selections of gifts, quick delivery!!

Absolutely hate this app

Signed up via Harry and David last year and have not been able to ever get anything delivered without being charged. It acted like I never had a celebrations passport account. Impossible to get anyone to help

Very disappointed

I was excited to join, but now every time I place an order it gives some reason why I can’t use discounts sent time by your company. Ex; APP15, Thank20…. Stop sending me these discounts on my next purchase if I you will not honor them!
Also anything I check to be delivered in the month of December is costing me $9.99 or $12.99 add fee! no matter what day I select for shipping! The whole point of paying for the passport was to avoid this.
Very false advertising on your company’s part.
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Good Selections easy to order.

I like this site, always good options and price points.

BA

Very easy to select and place my order

Awful app **see update**

I tried at least 5 times to make a purchase. The app kept kicking me back to login. Very frustrating. Then, when I tried calling the vendor, the phone line kept getting disconnected.
**Update** Today, I was able to make 4 purchases to deliver to 3 different locations. Signs of improvement?? I’m hopeful.
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Bad

There is no way to opt out of automatic renewal of passport.