APP IS ABSOLUTE GARBAGE!!
I like to do a lot of mobile depositing, but they’re Janky app is hit and miss. I am considering changing banks it angers me so much. GARBAGE APP….FIX IT!!
What have you done
Since the app was down for a whole weekend for maintenance.. it’s awful! Nothing is real time anymore. The balance changes but who knows why because transactions take days to a week and counting to show!
Frustrated
I’m constantly having issues with different stuff messing up like all the time
Horrible App
I thought the old app was bad. This one is EVEN WORSE. You’d be better off going in person to the bank every day than using this app. When I have friends ask me what bank to use, I turn them away from this bank simply because of how awful the app is. I have been thinking of switching banks simply for a better app. Never saved login info and is constantly in downtime so half the time you can’t even see your balance. If accessible banking is important to you, DO NOT GO WITH CENTENNIAL
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Makes want to switch banks
Always buggy
Complete downgrade
Purchases no longer post in real time, making it very difficult to keep track of expenses. This was never a problem in my 5 years of using this app.
Unnecessary
This is a classic case of if it ain’t broke don’t fix it. They pretty much just re-has the exact same app from the previous one except now when you want to access it is always “data network busy try again later.”
Unusable
What’s the point of creating a new app that you can’t even log into. No issues on the website but gives an error when trying to log in on the app using same log in info.
Disappointing
Can’t log into my account through the app . Keeps telling me to verify my username and password.
Why fix it if it ain’t broke?
They should have just kept the other app and give it a UI redesign. This app is terrible, if you select Face ID (which is already pretty secure) it is going to ask for your security answers every time. It’s like even if you select “remember me” it won’t. What a complete mess.
Terrible
The old app was fine. Zero issues. This one has issue after issue. I can’t ever log into my account which is about to the point of making me switch banks.
Terrible App
Half the time the Face ID doesn’t work. It seems like the app is down every time I want to use it. Password reset now requires you to have the account number as opposed to Social Security number and secure questions. It’s so bad I’m switching banks to one with a functional app.
Horrible app
The previous version of this app was decent. This newer “upgraded” one is horrible. Rarely lets me login, either with face authentication or manually entering my information.
Please release bug fixes
One chance to get your pin correct or you are booted out to username and password. Mobile deposit doesn’t switch to landscape automatically and causes the user to do all sorts of turning and usually two attempts to get the deposit photo oriented correctly.
My teen has been locked out for putting her pin in wrong, has no idea of her username and password and just doesn’t use the app to check her account causing all sorts of commotion. PLEASE WE ARE BEGGING FOR THIS APP TO BE FIXED! HELP US CENTENNIAL!
My teen has been locked out for putting her pin in wrong, has no idea of her username and password and just doesn’t use the app to check her account causing all sorts of commotion. PLEASE WE ARE BEGGING FOR THIS APP TO BE FIXED! HELP US CENTENNIAL!
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New app is awful!
This new app is awful. I’m not sure what was wrong with the old one. I hate that we’ve gone backward in time and I can’t see detail of pending debit card transactions. I might have to switch banks. Seems in 2026 this would be a non-issue, especially since the old app had that information. I’m not sure who decided that info was not needed in this update, but that was the wrong decision to make! Please fix this. I use my debit card all the time, so not being able to see the merchant info for debit card purchases is also a security problem. If a transaction might be fraudulent I might not know about it until it hard posts to my account, which takes several days. This is unacceptable.
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Why go backwards?
Before the update we could see purchases in real time now we have to wait till they post 1,2 or even 3 days so now I have to resort to saving receipts again, a practice I had dropped because
I could rely on the app to update in real time. It seems we have taken a step backwards but the bank still wants to withdraw funds in real time it just does not post in real time, what a shame in 2026 we have to go back to paper receipts and a transaction register. Even though the app says real time results that needs to be
Updated to “after posting” then you see your purchases.
I could rely on the app to update in real time. It seems we have taken a step backwards but the bank still wants to withdraw funds in real time it just does not post in real time, what a shame in 2026 we have to go back to paper receipts and a transaction register. Even though the app says real time results that needs to be
Updated to “after posting” then you see your purchases.
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Bad Update
Takes multiple days to show transaction on the app but still takes money out before , and then takes a few more days to show actual transaction instead of preauthorized transaction.
So annoying
Everytime I log in, it takes FOREVER. I have facial recognition on. Yet, EVERY TIME I log on, I have to answer the security questions. I'm busy. I don't have time for that. Seriously considering moving my money elsewhere.
Terrible
This new app sucks!! Please listen to your long time customers and do something! We can no longer see pending transactions. The money is gone, but I can’t see where it went until 3-7 days later. I never know what my actual balance is. Please change it!!
Absolutely Useless
Used the old app for years with few issues. New app has been a giant headache and never seems to function when I need it. I’ll be moving to a better bank shortly.
