Awful app
The new app is so awful. It’ll keep locking you out and won’t let you log in. The old app had no problems.
New app?
I wish we could go back to the other app. That one worked completely fine. Since I’ve had this new app, I’m unable to check my account through the app. I have to use the web for it which is confusing and not as effective. I get the code “error with your password” but then use said password on web and it’s fine. Please fix. Making me want to switch banks.
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Awful
App doesn’t work. Won’t let me login. Have to go to web browser every time I want to check accounts.
CONSTANT mobile login issues
I don’t understand why FaceID AND the username/password logins don’t even work most of the time. I can login with FaceID for like 2 weeks and then it will randomly crash, and the regular login will display a verification error??? This sucks and makes me want to change banks.
Terrible
Terrible. It feels like every day there is a problem with the app. the old app I never had any problems. half the time I can’t even look at my own bank account because there’s a problem with the app. Makes me want to switch banks.
Worst app update ever
This app is the absolute worst!!! if I could give zero stars, I would I’m so tired of resetting my password
Doesn’t work
If it would let me give it no stars I would. The other app worked fine. This one has been nothing but trouble and now it doesn’t even work. Like WTF! Do better.
Terrible
The new app is awful. I’m about to the point I’m going to go close my accounts and go elsewhere because of this new app. The old one was perfectly fine.
Less than half
This app doesn’t work half the time I try to use it, which is 2-3 times a day. It locks up with “a error occurred “. I have to completely reset my phone, delete the app and download it again just to get out of the error code. Can’t make a deposit from the website
Constant Problems
This app crashes more than Paul Pelosi
Horrible
Worst downgrade ever. This app is terrible. They should reconsider this mistake. It’s creating a terrible customer experience.
Not good
It just sucks
just awful
i used to check my accounts all the time on mobile and now i can't even log in. i have to use my computer and if i'm not home well too bad! mystery balance. cross your fingers you don't overdraft
App never works
I have issues with this app all the time. Constantly crashing. Issues letting me login even when my info is correct. Seriously might switch banks because I’m tired of driving my to the bank to check my balances.
Worst app ever!
This app never works properly for me. It constantly logs me out and the face recognition doesn’t ever work. I don’t have trouble with other apps, just this one.
Centennial bank needs to fire the chimp that runs there IT department
This app is so bad I can rarely look at my bank account. Doesn’t help there online website is just as bad
App sucks
It sucks
Never works
Why does the Face ID not work? Why doesn’t the passcode work? I’ve had to redownload this about 3 times. And now the website requires your account number on the “forgot password” page?? I log on to find my account number…
Never works
At least twice a month, the app completely shuts down and refuses to allow me to login with my correct username and password or my Face ID and then I have to open it in Safari and start all over and it is getting really really old
Terrible
Half of the time I can’t log in. I know everything is correct, and it just continues to say error. How am I supposed to have access to my banking when it doesn’t even let me get it.
