Worst app ever
This app has been awful for as long as I’ve had it. It’s always crashing on me and for months wouldn’t allow Face ID and now it just won’t even open.
It works.
I’m not sure why there are so many low reviews. It sounds like there was a better app before. All I can tell you is this app allows me to sign in with face recognition, deposits my checks successfully, and allows me to see my expenses and income. That’s all I need.
Breaks the world record for most useless app
Impossible to navigate with calling tech support or going to the branch. Gee doesn’t that defeat the purpose of an app? They used to have a really functional app for business accounts but they couldn’t break it so they replaced it. 1st reason for coming to this bank was 6 digit pins…that got taken away. 2nd was an employee that left them. 3rd was the functionality of the previous app. Not much reason to keep doing business at all
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Worst banking app
I use Central Bank Business app for my accessing my business accounts but it hardly ever works making it really difficult to keep up with my daily transactions. It keeps crashing, doesn’t allow login, app doesn’t load most of the times and keeps losing biometric login. It’s the most frustrating app of all the banking apps I use.
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I assume central bank has too much business
This app had to be created so you’d switch banks. Everything is an unnecessary multi step process, and that’s if it’s even available on the app. If you send an email to the designated help email address it tells you that they don’t offer help over email. Why are they being mean to the customers?
Horrible App
Literally Horrible
Awful
Absolutely terrible app. The original was a thousand times better, and whatever project manager insisted on installing this absolute trash should get a new job serving fries. This is 100% garbage.
Update: this is still a horrible app. I literally cannot believe they are still trying to use this thing. If it were possible to give it negative stars, I would. Who makes an app that you can’t sign in with face recognition anymore? I know it says there’s an option for it, but every single time you login, it tells you to sign sign up for face recognition. So you sign up for face recognition. Then you login again… And it tells you to sign up for face recognition. Unusable.
Whoever is in charge of this and needs to fix this broken, terrible, wretched app. Nobody… Nobody… Nobody wants this app.
Update: this is still a horrible app. I literally cannot believe they are still trying to use this thing. If it were possible to give it negative stars, I would. Who makes an app that you can’t sign in with face recognition anymore? I know it says there’s an option for it, but every single time you login, it tells you to sign sign up for face recognition. So you sign up for face recognition. Then you login again… And it tells you to sign up for face recognition. Unusable.
Whoever is in charge of this and needs to fix this broken, terrible, wretched app. Nobody… Nobody… Nobody wants this app.
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Trash
🗑️ this is the worst app ever I get depressed every time I gotta use it. I’m honestly changing banks just because of this app it really needs to be upgraded.
Worst App Ever
This is the worst banking app I have ever used. I have to go create widgets on the desktop site to be able to access them on the app. This app is not user friendly at all.
Awful
Absolutely terrible app. The original was a thousand times better, and whatever project manager insisted on installing this absolute trash should get a new job serving fries. This is 100% garbage.
Unsatisfied
Worked much better when i could access it from my personal account app. It showed everything right there. This one shows what you have and that's it. Pretty much worthless. And a 9 digit number for an i-d... seriously? Who's gonna remember that, every time they sign in?? Because you have to, every time..
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Horrible
Why they made this change? This is a prime example of changing something worked perfectly fine into something that doesn’t work at all!!!
“New” app still awful
I thought they would improve the app based on all the negative feedback but that hasn’t happened. It remains glitchy and unreliable.
For example, it will give an error message for “invalid login credentials”, but if you wait a few minutes and hit “enter” again (without re-entering the credentials) it will sometimes work.
Plus, there is the enduring design flaw that assigned a mandatory number in addition to username and password that will not autofill from a password manager and must be manually entered each time.
For a now publicly traded bank they still behave like it is the 1960s. Do better, please.
For example, it will give an error message for “invalid login credentials”, but if you wait a few minutes and hit “enter” again (without re-entering the credentials) it will sometimes work.
Plus, there is the enduring design flaw that assigned a mandatory number in addition to username and password that will not autofill from a password manager and must be manually entered each time.
For a now publicly traded bank they still behave like it is the 1960s. Do better, please.
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Not as good as original
When you use camera to deposit check and turn on flash, it will flash BEFORE taking picture resulting in the image looking the same whether it flashed or not. Dumb
Worst Banking App
Never can get logged on. This is by far the worst mobile AND online banking app/site I’ve ever had to deal with!
Not great for daily business
Often app will not open. Which does make it very conducive for operating finances for business on the daily.
Useless
Was forced to switch over to this app from the previous (now defunct) central bank app and it’s basically useless, what a downgrade. I can get a balance but zero info on account activity, pending or otherwise. Not sure how an app can get worse this day and age but hopefully central bank fixes it but I’m not hopeful
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Horrible App!
Why does it even offer Face ID when it keeps kicking me out and then it won’t work. Not a user friendly app. Seriously thinking about changing banks due to how painful this app is to use
Too many glitches
This app is the worst bank app I have ever used! Locks up or won’t open. Terrible app for a business account!!!
Improved App
Central Bank has made a lot of improvements on the app.
