Thank you
I have had Central One as my main bank, my entire life and will never go anywhere else.
What a waste of time.
Nothing but issues.
Formatting problems with the
App.
Formatting problems with the website.
Too buggy for me. I am looking for a new bank.
Every time I make deposit it is an issue. It’s like they don’t like or want money.
So I will just bring my money else where.
Useless
Also, when I call and while I wait they call me. Then hang up.
So stupid!!
So much time wasted here!!!!
Formatting problems with the
App.
Formatting problems with the website.
Too buggy for me. I am looking for a new bank.
Every time I make deposit it is an issue. It’s like they don’t like or want money.
So I will just bring my money else where.
Useless
Also, when I call and while I wait they call me. Then hang up.
So stupid!!
So much time wasted here!!!!
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Complaint
When doing internal transfers, the amount doesn’t show on the transfer screen so one has to keep going back-and-forth to the account page. This is poorly designed.
Fresh new look, they promised
And they delivered.
All the app does after spinning the loading wheel for a minute is display:
Internal accounts unavailable
There was an error loading internal accounts.
We're working to resolve this issue as soon as possible.
External accounts unavailable
Due to technical difficulties, we were unable to retrieve a list of your accounts.
Try Again
Your greeting name cannot be loaded at this time.
Please try again later.
All the app does after spinning the loading wheel for a minute is display:
Internal accounts unavailable
There was an error loading internal accounts.
We're working to resolve this issue as soon as possible.
External accounts unavailable
Due to technical difficulties, we were unable to retrieve a list of your accounts.
Try Again
Your greeting name cannot be loaded at this time.
Please try again later.
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Awful iPad UI Experience
What have you recently done to the iPad version of this app? The app used to more than adequate but now the iPad version has an almost full screen advertisement. When I open the app, I want to see my accounts visible and not have to scroll to find them. Further, bring back the format with the transactions on the right side of the screen for the highlighted account as opposed to switching screens which takes too long.
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App never works
For the past two days the app has not worked and this is a consistent problem. I would rather choose another bank than deal with this app
2FA doesn’t work
I keep running through the process and it never connects after completing the required step. Updated to the latest version and it still doesn’t help.
Antiquated technology
The site and app are not up to 2024 industry standards. The site lacks user functionality. I would be happy to discuss with someone who would take the feedback as a chance to better the bank and not be defensive.
Takes time
Each check we have to write “Mobile deposit for central one” many times I forgot and check is declined to deposit. This takes lot of time
App crashes
Anyone else having the issue of the App crashing when you tap on ‘bill pay’? Seems to have just started, otherwise 5 stars!!!!
The best
I moved to Tennessee five years ago but still have my Central One. App makes my long distance work just fine. Happy to stay with the best bank. My dad set this account up for me when I was 16 years old and he works at Mass Electric. I’m 57 now! I’ve bought cars and homes and Central One has always been my bank.
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Great Mobil service
Very reliable, never any problems. Quick turnaround for deposits of checks.
Issues with mobile deposit
This bank takes days sometimes a full week to process mobile deposited. Very inconvenient
Good
Nothing but good things to say about this app
Great App
Needs to updated for IPhone X
Wonderful!
As I've come to expect with anything related to Central One, this app is top quality. Easy to view balances, make transfers and deposit checks. I like that new features get added. I have never experienced any bugs with this app. Bravo!
Great app and bank
Central One is the best. We live in CA now and I still use this credit union. Amazing service and products.
Good only for bank itself
This app and the website too are extremely frustrating if you're trying to transfer with external accounts. This is not my primary bank that I use for paying bills and such. I have had the most difficult time trying to transfer money to my primary bank. The website times me out as I'm trying to make a deposit and the app won't even let you make external deposits. The sooner I can transfer all money over the better. I really dislike the electronic banking with Central One.
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Easy to use and reliable!
I really like being able to transfer money between my accounts and deposited checks easily with just my phone. The app is secure and very easy to navigate. It's also great to check my credit card balance on the go. Great experience, I've had no issues using the app.
Super convinient
Love this app! Thank you!
