CentralDispatch Carrier Hub User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral3.2% of reviews
Negative experience80.6% of reviews

~ Based on 31 written reviews from the US App Store.

Is CentralDispatch Carrier Hub Safe?

CentralDispatch Carrier Hub appears mostly safe based on user ratings. AppsHunter Safety Score for CentralDispatch Carrier Hub is 76/100.

This assessment is based on 223 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.3% of ratings point to a safe experience
4.9% of ratings suggest some concerns
27.8% of ratings point to a risky experience

~ Based on 223 App Store ratings for CentralDispatch Carrier Hub.

Is CentralDispatch Carrier Hub Legit?

CentralDispatch Carrier Hub appears to be a legitimate app. AppsHunter Legitimacy Score for CentralDispatch Carrier Hub is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Before you Join!

Majority needs either a waiting period time for active MC authority or certain amount of ratings in order to get a load, if you don’t have either then you are going to have an extremely difficult time. I also delivered a load for “the finest carrier” and they refused to pay me for one of the loads because of “damage” on the vehicle that wasn’t brought up weeks later until after I asked about my pay. This company has its scammers. DO NOT APPLY HERE! Super dispatch also usually requires ratings.
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Cox

For how big cox automotive is this app lags in quality behind other apps like superdispatch slow lags and difficult to use

Car Houler

Jal Freight LLC

Central dispatch needs to fix the issues with website access

The website constantly logs me out every few minutes, forcing me to sign back in repeatedly and disrupting my workflow.
Another major issue is that many brokers post the same vehicle multiple times. This clutters the load board and causes me to waste time sorting through duplicate listings. It also uses up my text messages and notifications unnecessarily when I’m trying to find legitimate new loads.
For a paid service, I expect a more reliable platform, better account stability, and stricter controls to prevent duplicate vehicle postings.
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Owner

Jaime

It’s horrible

Every time you try and make it better . It gets worse .

Poor operation

Very slow , freezes up often . Cost me time waiting for app to load

Very slow

Very slow and got a lot of bugs

Absolute garbage

This app is absolute garbage and waste of time!

Cant access anything

This app is useless

Worst App for the highest costs!

And they won’t do anything for you if you’re being lied on by an upset broker. And you can prove it with texts and receipts.

Development options

I’m honestly really surprised we’re making traction on this app. I’m glad to see it start coming around. i’ll be the first one to say I have been pretty harsh in my reviews, but rightfully so.

This app was as basic as it could possibly get. It has come along the way.

Some of the options that have been recently added follow
1. Adding the ability to assign a driver straight from the app, no longer need to go to the portal to do that.
2. Being able to see who is assigned to what directly from the app, if you are set up as a dispatcher.
3. adding the ability to not inspect a vehicle, for times when locations pins aren’t exact as they need.
4. Fixed a lot of issues with picture uploading timeout.
5. they also added multi load inspection. With grouped signature sign off option.

A couple things I think should be added

1. The ability to see prices directly from the app.
2. being able to send an EBOL prior to inspection, as a lot of pick up points required EBOL verification prior to pick up.
3. add the ability to zoom in or out when taking pictures. This would allow for better picture quality as some vehicles are in tight locations, therefore picture coverage of the vehicle lacks, creating more liability.
4. The ability to download documents provided straight from the app, such as gate passes or other vehicle release forms, etc..
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Terrible software development

The software on this app is complete garbage. I’m pretty sure my 12-year-old son who is in software development could make a better app. To start, the app consistently signs you out. That’s fine right? Just click the remember me button? Wrong. Doesn’t work never has. The way they integrate the camera is complete garbage. For some reason, they did an update and now instead of 0.5 X Zoom they use 2X zoom. So now you need to stand 20 feet away from the vehicle just to take a simple picture. You can’t adjust it, good luck, trying. Every now and again it will just completely fail to upload pictures, even if you’re on a solid Wi-Fi connection. You can’t see updated prices, you must go to the browser for that. You can’t download the EBOLs from the app like you can on every other transport app. This app is VERY limited. I’m sure they have paid $12.00 to a homeless man and said “Hey! Do your best buddy!”

Pretty disappointing experience.
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Driver can not save search

Driver has to re input everything to do a search. Very time consuming to use app.

Utterly terrible user experience

Randomly required updates when you're mid pickup/delivery.

Somehow can't send BOL to customer after their signature.

Why do i have to log on e every hour?.

Terrible UX design.

Залупа полная

Просто залуупаааааа

iPad OS developer help

Can you please make the app for iPad iOS work in landscape.

Trash app

Takes extra time to use and inspect the vehicle

Not working

Stupidest app ever made. every my pick ups spend hours to login because app doesn’t work properly

iPad OS developer help

Can you please make the app for iPad iOS work in landscape.