CentricCU User Reviews
Customer Experience
~ Based on 48 written reviews from the US App Store.
What users say
Summarized from real user reviews of CentricCU. Based on 3.2K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Enhanced features
- 👍User-friendly app
- 💡Budgeting tools and insights
- 👍Efficient for banking needs
- 👍Clean and intuitive design
Negative things
- 🐛Unlock card issue
- 🐛Money disappearing and new charges
- 🐛Accounts not accessible for days
- 👎Overly complicated and hard to navigate
Is CentricCU Safe?
CentricCU appears safe based on user ratings. AppsHunter Safety Score for CentricCU is 96/100.
This assessment is based on 3,247 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 2,837 App Store ratings for CentricCU.
Is CentricCU Legit?
CentricCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CentricCU is 65/100.
Based on 65 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I don’t always get it right FINANCIALLY, but CENTRIC gave me a chance and I am forever thankful and indebted
They made banking so EASY and WORRY FREE , They are Always PROFESSIONAL with such a calm atmosphere at all times.
My CU is AWESOME!
Easy to use!
Can’t even use the app says I need to update but it won’t give me the option to update.
The debit card chips do not work half the time if at all so if they don't have tap to pay like Walmart it's near impossible to pay!
Maybe they pretend to care about security, but Centric blocks anyone with a VPN from using their app. How are we supposed to use this app from places like coffee shops, airports, etc. if you block VPN use?
This app is so helpful and amazing!! It keeps track of everything and helps me not to spend too much much!!!
The credit union I used closed & all of the customers were merged with Centric. Customer service has been awful since day 1, & the app & website will not allow me to complete transfers with my own money. Once my car is paid off I will never use them again.
If you want personalized service and a smile every time you walk in the bank, Centric is the right choice for you. The team there is just incredible all the way around, they treat you as a person, not an account number.
Great ap since the upgrade….
Best bank in NELA
Love the new app!
This app is overly difficult to navigate and it displays wrong account info. Bugs out. Bring the old one back!!
Since joining this credit union in 2018 the service I’ve received as a whole has been abysmal. The errors, oversights and mistakes and false statements have been nearly constant. The ONLY positive thing about the entire experience has been the low mortgage by and Visa credit card interest rates. I truly struggle to remember a single positive experience with any department in your organization. I’d welcome the opportunity to explain just exactly why I feel this way to anyone at Centric who would listen, but I’m doubtful I’ll be contacted by anyone who actually cares to hear it or that would make a concerted effort to change things for the better.
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Love it
Is awesome
If u don’t have ios 17 or above u can not use this app
The best bank ever!!! But still learning to navigate this new app 🥴…
Loving the new app! So easy to use!
