So disappointing!
This is the most frustrating app I’ve ever had! So so disappointing!
No Access
No physical magazine and it won’t show up in the app without asking you to pay again for each magazine. I’m disappointed because I was looking forward to reading these issues. I worked with their team and have a really basic iPad config and no luck. I had to cancel.
Bad App
I was able to access my digital subscription once this year, but then started receiving error messages that there was an issue with my subscription and to contact customer service. I tried deleting and downloading the app again. That didn’t help. I contacted customer service and they told me to delete the app, sign out of my Apple account on my iPad, sign back in, and then download the app. That wiped out the entire years worth of issue. What a waste of money. ☹️
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Please Read!
Ceramicists beware. Call CM before you purchase. The wording about the subscriptions are very misleading. Clarity of what you purchased is confusing. My god in this day and age of no-paper “magazines” you would think they would have this streamlined. CM you are losing subscriptions! I guarantee it! Look at you numbers compared to the 90’s. You need to make the subscription easier and understandable. Come on CM you owe it to the ceramic artists out there that believed you were the standard of quality.
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Won’t acknowledge subscription
This is the most frustrating ap. I have paid for my subscription, but it doesn’t acknowledge it. It says I have to subscribe, but when I go to the subscription it says I am already subscribed. I have paid for a years of issues and can’t open any. There is also no contact information to figure it out. Very upset that I have paid for this service and can’t read the issues. Any help or suggestions?
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