Company is A1, Website is simple, App is horrendous
I’ve been use CESI for almost a year and they’ve been amazing with how they’ve helped pay down CC debt. BUTTT the website’s UI looks and feels like it was made in the early 2000’s. It’s outdated and they need an overhaul in design, it’s not intuitive or helpful in the way they have certain things labeled or categorized. Nonetheless it’s workable for 90% of their user base to function. Now the app is a whole different story, I’ve never been able to get in. It says “Login Failed” even though it’s the same Username/email and Password. And I see many others have this issues and many more. Seems like they don’t have the funds or just don’t care to overhaul at least one of them to make it easier for their users. All in all, great company, HORRIBLE UI for both their website and app.
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App No Longer Loads
App was great for checking my next due date. Now the sign in screen just spins and spins. The actual website is worse and does not tell you a due date.
Doesn’t Work At All
The company itself is great. This web portal does not and has not worked for a couple of years. You get to the “I’m a human” test and it totally locks. It has some kind of weird system unlike Captcha with pictures that is frozen upon opening. A portal a client can’t open is useless.
Can’t log in
Stuck on loading screen and won’t load. Can’t log in. What’s the point?
Can’t log in, stays on loading screen for iPhone
App does not work..
Piece of poo
This is the buggiest app I’ve ever seen. Had to Register multiple times. Did not recognize matching passwords. Got in once to see my balance. Couldn’t find it before crashing.Now I can’t even log in. I get the eternal spinning wheel...
Not only that, everytime u try to sign in, a message appears over and over and over again: something about loading credentials. I keep saying NO! to no avail. Don’t bother loading this app until they fix it. I will tell u when it starts working on my iPhone.
The other thing that really bugs me is that they show one review. And it’s five stars. Try finding it. You can’t.
Not only that, but I just checked and my review passed AppStore credentials. My ? Is: where did the 5 star rating come from without a single review? Just saying...
Not only that, everytime u try to sign in, a message appears over and over and over again: something about loading credentials. I keep saying NO! to no avail. Don’t bother loading this app until they fix it. I will tell u when it starts working on my iPhone.
The other thing that really bugs me is that they show one review. And it’s five stars. Try finding it. You can’t.
Not only that, but I just checked and my review passed AppStore credentials. My ? Is: where did the 5 star rating come from without a single review? Just saying...
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