CHAGEE USA User Reviews

Top reviews

Poor user accessibility/experience

When in a CHAGEE location, you can scan a barcode in the app for loyalty points. But if you aren’t wearing your glasses, good luck. I’m one of those people, and it’s embarrassing to have to ask someone to find it for you. Make the barcode prominent and easy to spot for everyone, even those not wearing their contact lenses or glasses
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Tea is delicious

Honestly my first time there and everything was pretty cheap and well priced!

The milk tea is too expensive.

And the app is really poorly made, too.

Terrible App

Downloaded the app, tried to verify phone number, no verification code was sent and the dev kit (which is visible on the app for some reason) blew up. Quite literally an unusable experience.

needs improvement

I wish this app would give me more information, like a receipt and a text of my order. when it was ordered and a countdown of when my tea will be ready.

Better look & functionality

This latest version is a big upgrade. Easier to surf the site and order. Better user experience.

Love the new app!

A modern tea house in my pocket - golden 😍

Bad App

Won’t Update

Nice experience!

Very nice app to order from, was smooth all the way through my order.

Can’t wait to come back!

Doesn’t work

Cannot order anything. All items are greyed out. Has been for months. Terrible app.

必须要手机号登录

为什么必须要手机号才可以点单?中英文混杂还有测试商品,点了退款还搞了半天,app做的太差了

Order number disappeared

When we order, our order number appear along with waiting time. The wait tine was inaccurate, and order number disappeared.

cannot order from this App

disappointed

我勒个哨岗

我勒个哨岗

Finally!

Best tea in town!

Great App

Great app and already got some good coupons to use

Horrible shop

Said there will be pop up event. Waited for more than half an hour and was told that there is no drink

this app is terrible

this app is terrible