Can’t Login
I cannot login! Every time I input my phone number it shows request expired. I made a new account with my friend’s phone number but he was able to login perfectly fine. I don’t know what’s wrong with my account. There is no contact info on the website. Disappointed. Has always been a loyal customer back in China.
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Good
Good app and easy to use
Poor user accessibility/experience
When in a CHAGEE location, you can scan a barcode in the app for loyalty points. But if you aren’t wearing your glasses, good luck. I’m one of those people, and it’s embarrassing to have to ask someone to find it for you. Make the barcode prominent and easy to spot for everyone, even those not wearing their contact lenses or glasses
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Tea is delicious
Honestly my first time there and everything was pretty cheap and well priced!
The milk tea is too expensive.
And the app is really poorly made, too.
Terrible App
Downloaded the app, tried to verify phone number, no verification code was sent and the dev kit (which is visible on the app for some reason) blew up. Quite literally an unusable experience.
needs improvement
I wish this app would give me more information, like a receipt and a text of my order. when it was ordered and a countdown of when my tea will be ready.
Better look & functionality
This latest version is a big upgrade. Easier to surf the site and order. Better user experience.
Love the new app!
A modern tea house in my pocket - golden 😍
Bad App
Won’t Update
Nice experience!
Very nice app to order from, was smooth all the way through my order.
Can’t wait to come back!
Can’t wait to come back!
Doesn’t work
Cannot order anything. All items are greyed out. Has been for months. Terrible app.
必须要手机号登录
为什么必须要手机号才可以点单？中英文混杂还有测试商品，点了退款还搞了半天，app做的太差了
Order number disappeared
When we order, our order number appear along with waiting time. The wait tine was inaccurate, and order number disappeared.
cannot order from this App
disappointed
我勒个哨岗
我勒个哨岗
Finally!
Best tea in town!
Great App
Great app and already got some good coupons to use
Horrible shop
Said there will be pop up event. Waited for more than half an hour and was told that there is no drink
this app is terrible
this app is terrible
