Update app to connect?!
I had to factory reset my charger and now it shows that my charger is off-line all the time, there is no option to delete the linked charger or unlink it so I can reconnect it. on top of that it shows that my vehicle account needs to be reconnected. When I go and select BMW and try to connect it To my My BMW account it gives me an error that the app needs to be updated to the latest version, even though I’m running the latest version so there is no update available. so right now I can’t do anything with the app, on top of that I lost two months of reward incentives Because my vehicle nor charger is communicating with the app. I have sent multiple emails and no one has gotten back to me to correct the issue.
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Love it!
Saves us a ton of money.
App Limited By Car App
If you do not have an EVSC from the approved list; this app relies solely on the car manufacturer application API. This means if the app cannot connect to your car there is no charge history. I had it happen twice so far. Once an over night charge was completed missed (36 kw). Another time I unplugged my car and it was not recognized which lead to 3 hours of on peak charging with no cars connected to the EVSC. Customer support sent me a link to a page that explained this. The app could be better but so could the car manufacturer app.
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Don't listen to reviews, it's great.
After reading these reviews, I almost wrote off this app. I'm glad I didn't, it's totally fine! I didn't like the default setting of "smart" charging since this would require me using TWO apps to control my car–in my case both this app and the Tesla app. If you try to start charging with the Tesla app, this app would stop it a few minutes later. If you turn off the smart part, however, it just silently monitors when you charge your car and that's that! Yes you need to log into Tesla to give the app permission to track it, and yes the app needs to know where your car is so it can infer whether or not you're charging at home. ...but once it's set up, you can literally delete the app from your phone if you want to. I manage my scheduled charging through the Tesla app to make sure I'm charging at night, and now I'm happily getting my discount. Don't hesitate, it's a no brainer.
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Must have for EV owners
This application a must have if you have EV and are a customer of National Grid living in NY. This app allows you to manage off peak time charging on your EV. In return national grid will give you monetary incentive if managed to have your vehicle charged 80% of the time of the peak time. The savings ad up in long-term. The app also allows you to track your EVs electricity usage.
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