Extremely Disappointing Experience
I have had an extremely frustrating and disappointing experience with ChargeStripe.
On October 17, 2026, I processed multiple customer payments that appeared successful, but the transactions never showed up in my records, and I never received the money.
After weeks of contacting customer support, the issue remains unresolved. I have been passed back and forth between representatives, repeatedly asked for the same information, and given promises without any concrete results.
The company acknowledged the problem and discussed reimbursing me $216, but I still have not received the payment. Instead, I was asked to provide sensitive banking information through email, even though my verified information is already available through Stripe.
There is no clear accountability, no effective resolution, and no reliable timeline. It feels like an endless cycle of emails designed to delay rather than solve the problem.
As a small business owner, I trusted this service to process my customers' payments securely. Instead, I have lost money, valuable time, and confidence in the company.
I strongly recommend that other small business owners think carefully before trusting ChargeStripe with their payments.
I am still waiting for my money and a legitimate resolution.
On October 17, 2026, I processed multiple customer payments that appeared successful, but the transactions never showed up in my records, and I never received the money.
After weeks of contacting customer support, the issue remains unresolved. I have been passed back and forth between representatives, repeatedly asked for the same information, and given promises without any concrete results.
The company acknowledged the problem and discussed reimbursing me $216, but I still have not received the payment. Instead, I was asked to provide sensitive banking information through email, even though my verified information is already available through Stripe.
There is no clear accountability, no effective resolution, and no reliable timeline. It feels like an endless cycle of emails designed to delay rather than solve the problem.
As a small business owner, I trusted this service to process my customers' payments securely. Instead, I have lost money, valuable time, and confidence in the company.
I strongly recommend that other small business owners think carefully before trusting ChargeStripe with their payments.
I am still waiting for my money and a legitimate resolution.
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MLMana liga
Wtf
There’s literally no option to even withdraw your funds………..
NNever.Told.Lies
Now terrible
Needs to be rebooted twice between each transaction
DTDR TMK
Used to be better
In a recent update they added suggested tip buttons in the amounts of 0%, 10% and I think 13%… I couldn’t figure out why my income suddenly dropped by a couple hundred bucks a week until I noticed that people tend to automatically hit the middle suggested tip button (10%) where they used to either do the math or just say “throw another twenty on there.” I was averaging 20% tips when the only option was to manually input. Let me toggle those suggested tip buttons off or at least change their amounts.
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AHAndrew does hair
So ez to use
So ez to use and not complicate I’m so happy my son can sell he’s food and and water and it’s so wz im definitely giving 5 stars
TKTequan kerry
