Great quality for a good deal!
Love this app! Not only is it a great incentive to gather and print photos that would otherwise stay on my phone, the quality of the prints are fantastic. Would definitely recommend, worth the price for sure.
So so
I make these books because my daughter in law has asked me to, and the youngest granddaughter loves them. I usually have trouble signing in. I live in a very rural place , so I drive to the nearest library to have faster internet to upload photos sent to me. I often forget to make the books, even though PayPal lets me know I have been charged for a book I never made. I’m always seeing when I have been making a book that I have 3,4,5,6 book credits. Pay Pal wants to charge me every time I check out, ignoring the” book credits”.
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Big Fan
Hi. Just want to say kudos to Chatbooks. Our coffee table holds several Chatbooks of our past experiences and adventures. We look looking through them and remembering the good times. Thanks for printing such a fun and durable product.
Scam
Once you get on the subscription, you cannot manage your subscription from the app. They intentionally set it up to crash over and over again so that you can’t quit.
Best option for saving photos
Love this company. Makes the cutest books to keep your memories.
Glitchy Faulty Website
app is better than desktop usage which is unfortunate as making books in the computer is much easier
Quick little albums
LOVE being able to get photos off of my phone and printed quick into a little album and my kids love flipping through these books and remembering what we did
Basically stealing
If you are a forgetful person like me, then this app is definitely not for you. If you pay for a subscription, and don’t use it before it expires, then they just keep your money and you get nothing. It’s stealing money from the customer. If you paid for something then you should get what you paid for or your money back!
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Love it so much
A great way to print pictures that’s been sitting on my phone for years!
⭐ Disappointing Customer Service — Beware Before Gifting or Subscribing!
⭐ Disappointing Customer Service — Beware Before Gifting or Subscribing!
I received a subscription for 12 Chatbooks as a gift and was excited to create and preserve our family memories. However, my experience with Chatbooks has been incredibly disappointing.
I canceled my subscription during the final month, just before I would have been charged for another subscription. My understanding was that I simply needed to wait for my final book to be printed. Instead, Chatbooks canceled my account and took away my last book.
This was a book I had already paid for as part of my 12-book subscription! Canceling future payments should not mean losing a product that was already included and paid for.
I find this to be extremely poor customer service. Customers should not have to continue paying for a subscription they no longer want just to receive a product they have already purchased.
I’m sharing my experience so others are aware before purchasing or gifting a Chatbooks subscription. If you’re considering one, make sure you fully understand their cancellation policy so you don’t end up in the same situation.
What should have been a positive experience preserving family memories has instead left me frustrated and disappointed in the company.
Chatbooks, this is not how you build customer loyalty.
I received a subscription for 12 Chatbooks as a gift and was excited to create and preserve our family memories. However, my experience with Chatbooks has been incredibly disappointing.
I canceled my subscription during the final month, just before I would have been charged for another subscription. My understanding was that I simply needed to wait for my final book to be printed. Instead, Chatbooks canceled my account and took away my last book.
This was a book I had already paid for as part of my 12-book subscription! Canceling future payments should not mean losing a product that was already included and paid for.
I find this to be extremely poor customer service. Customers should not have to continue paying for a subscription they no longer want just to receive a product they have already purchased.
I’m sharing my experience so others are aware before purchasing or gifting a Chatbooks subscription. If you’re considering one, make sure you fully understand their cancellation policy so you don’t end up in the same situation.
What should have been a positive experience preserving family memories has instead left me frustrated and disappointed in the company.
Chatbooks, this is not how you build customer loyalty.
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Success!!
Shanelle did a wonderful job, assisting in the overwhelming task of making a wedding photo memory album for Katharine & Beau.
Cherish memories!
Don’t keep photos on your phone-just to lose! Cherish your memories!
So easy!
I love using Chatbooks. We just got back from Hawaii and I wanted to commemorate our trip. It took me less than five minutes to make a beautiful book that is a keepsake I’ll have forever.
Great quality!
I love these little books I get!! Always have been such easy to work with! I love this app!
Great!!
Chatbooks has been the best system for me to have Photos to look at and to show people. I’m not the best at technology and they have been more than kind at helping me all along the way. They respond promptly to any questions or concerns and I highly recommend them.
Success!!
Shanelle did a wonderful job, assisting in the overwhelming task of making a wedding photo memory album for Katharine & Beau.
Goor product, poor support
Great product, poor support. I’ve been paying double (probably my own fault initially, not sure) support could not figure it out months ago. They are friendly but inflexible on refund when they did get it figured out 4 months later. Good product, but I’ve paid for products I don’t need and haven’t ordered It didn’t get sorted out when I first reached out for help. 🤷🏻♀️Bummer.
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Trial subscription
I accepted the trail but canceled it the following day. Remind you days before I needed to. Double checked and when logging in it says I must choose a subscription or trail. So that tells me my cancellation worked. Also under my apple subscriptions it doesn’t show that I have one. Yet I’ve been charged???? There’s no one to talk to. Left messages and the chat bot hangs up before you even get to state anything.
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Quality and easy app
I’ve been using for almost a year now. I’ve ordered several books and love the ease of the app, the quick turn around and the quality of the album. They print colour perfect and display my little girls first year perfectly. My kids adore looking through them and I’ve now got my sisters to buy some too! Everyone loves them.
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Terrible app and service
Waste of time
