Mr
Awesome
Took my money
Is too hot is two hotels in Myrtle Beach I did not stay at and they took money from me the gazebo in it was another Hotel that took money for me. Didn’t stay at the hotel as well. You look it up you can see there was $70 one was $70 and one was $92. I want my money back.
AI assistance is TERRIBLE
I am in the middle of booking a series of hotels for a 3 week trip. Usually takes me no time. Today, AI changed the dates, and kept changing the dates, so that I booked for the wrong dates. It seems the thing wants me to go in February, but it should know by the rest of the reservations that I am going in November. Unfortunately one is nonrefundable. I am not happy. I will go back to Bookings for the rest of the reservations.
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Excellent prices
When traveling I look to Cheap
Tickets to check out prices and availability.
Excellent thank you
Tickets to check out prices and availability.
Excellent thank you
No response
The quality of personal service to asked questions has really declined over the years
Refund
I had a great experience! Ruvy L was friendly, professional, and quick to help with everything I needed. They made the whole process easy and made sure all my questions were answered. I really appreciate the excellent service and would definitely recommend them.
The best
Been booking with cheap tickets for 20 years still the best no hidden costs
Best of best
Download cheap tickets for your flights and hotels reseversation. You'll not regret it.
Misleading Travel Insurance and Unclear Cancellation Policies
My experience with CheapTickets was very disappointing, especially because of the lack of clarity in their cancellation policies and travel insurance terms.
If you purchase travel insurance to protect your flight, they do not clearly explain that the insurance fee is non-refundable, even if you cancel within the first 24 hours. This information should be much more transparent before customers complete their purchase.
In addition, if you cancel your flight on the day of departure, even if you do so several hours before the flight, you will not receive a refund for the insurance. What’s even more frustrating is that, although you paid for travel insurance to protect yourself in case of cancellations due to circumstances beyond your control, in many cases the policy does not apply. As a result, you end up losing both the money you paid for the insurance and the protection you thought you were purchasing.
In my opinion, the insurance terms and limitations are not explained clearly enough, which can easily mislead customers into believing they are buying much broader protection than what is actually provided. For that reason, I would never purchase CheapTickets’ travel insurance again, and I strongly recommend reading all the terms and conditions carefully before buying it.
If you purchase travel insurance to protect your flight, they do not clearly explain that the insurance fee is non-refundable, even if you cancel within the first 24 hours. This information should be much more transparent before customers complete their purchase.
In addition, if you cancel your flight on the day of departure, even if you do so several hours before the flight, you will not receive a refund for the insurance. What’s even more frustrating is that, although you paid for travel insurance to protect yourself in case of cancellations due to circumstances beyond your control, in many cases the policy does not apply. As a result, you end up losing both the money you paid for the insurance and the protection you thought you were purchasing.
In my opinion, the insurance terms and limitations are not explained clearly enough, which can easily mislead customers into believing they are buying much broader protection than what is actually provided. For that reason, I would never purchase CheapTickets’ travel insurance again, and I strongly recommend reading all the terms and conditions carefully before buying it.
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Disappointing experience
After a long work trip on the road, I booked a hotel stay and accidentally selected the wrong dates. I noticed the error within TWO HOURS and then contacted CheapTickets Customer Service, yet I was not able to get a refund.
Amazing
This was the best place to stay in Seward Alaska. The stream was so tranquil and the two Eagles nesting near by was so majestic. The best two nights I have ever had in Seward.
Jgbnk
Jgc m
Very organized company
Great company great at solving issues machete
Customer service 0
Non existent customer service
Horrible
Don’t waste your time trying to get a live agent.
NOLA Trip
Our booking for our trip to New Orleans was excellent. Super simple and no hassle to arrange our trip itinerary.
Virtual agent
Unable to get a real person … virtual agent wasting time and very frustrating. What I need is simple.
Super Fares
I have used them twice to buy tix to South of France. Super fares and all well!
Mr
Good
Airfare
Love the price alerts feature!
