CheapTickets Hotels & Flights User Reviews

What users say

Top reviews

Disappointing experience

After a long work trip on the road, I booked a hotel stay and accidentally selected the wrong dates. I noticed the error within TWO HOURS and then contacted CheapTickets Customer Service, yet I was not able to get a refund.

Amazing

This was the best place to stay in Seward Alaska. The stream was so tranquil and the two Eagles nesting near by was so majestic. The best two nights I have ever had in Seward.

Jgbnk

Jgc m

Very organized company

Great company great at solving issues machete

Customer service 0

Non existent customer service

Horrible

Don’t waste your time trying to get a live agent.

NOLA Trip

Our booking for our trip to New Orleans was excellent. Super simple and no hassle to arrange our trip itinerary.

Virtual agent

Unable to get a real person … virtual agent wasting time and very frustrating. What I need is simple.

Super Fares

I have used them twice to buy tix to South of France. Super fares and all well!

Mr

Good

Airfare

Love the price alerts feature!

Travel bucket list

I loved cheap tickets since 2005. I’m always happy with the choices I make with the help of cheaptickets.com. Thank you so much.

Be careful

I got flights and hotel with CheapTickets.com. The airfare was reasonable and the hotel was great. Don’t get anything else from them.

I got a minivan ride that didn’t show up. I tried to contact them by phone before the trip. I tried to email them. They didn’t respond. Then the minivan provider didn’t show up. I was stuck at the airport for an hour. I had to rent a car.

When I tried to get a refund, the CheapTickets rep sided with the no show provider. Even though I had email evidence that the provider didn’t reply. Offered me a $50 voucher for my next vacation, then they offered a $100 voucher. Will not use CheapTickets again.
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Expedia is junk

Just about impossible to get change or get a refund for anything! They playing games with same info back and forth .Poor English and lack of ability to communicate in English language by costumer service .

We love #cheptickets

We love it! 100% recommended

Excellent Location

Our stay at Bella Rooms 36 ,was very pleasant, quiet, very clean and all the hostesses were terrific. If you are coming to Rome, this is a excellent location by the river and the center of all the shopping and land marks. If we visit Rome again we would definitely try to stay here again.

Mekhaiel

Excellent

Very Nice Stay

Nice stay at the Achillion Hotel in Athens in May 2025.. The hotel was air conditioned, with clean, comfortable rooms and facilities, just 5 minutes walking to shopping, restaurants, and the Omonia Station metro. The breakfast buffet was sumptuous and delicious, with a variety of foods. The hotel staff were friendly and helpful and made my stay in Athens enjoyable. I’d stay here again.
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Awesome

This is my number one cite to book on for a combination of things like the package deals with the stay, rental car and flight. I usually don’t have any problems, as far as booking. Sometimes may run into issues with cancellations or rescheduling dates. But other than that I love it

Real

Very friendly people and a nice laid back atmosphere