No Mercy
I recently booked a hotel reservation while at the hotel in order to save around $8 than using the reservationist at the front desk. It turns out that I booked the hotel with the app with the wrong date and not today’s date. I realized my mistake about 10 minutes later and the hotel couldn’t do anything because ir was a third party booking. Long story short, orbitz wanted to charge me $85 just to switch the date. Keep in mind the ticket cost $120. There are other apps or companies that give a 24 hour grace period. Not orbitz. I will be deleting my app and signing up with bookings.com today. 15 to 20 plus years of using them and this is how they treat their most loyal customers.
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Worst Rental Car Experience Ever
Worst rental car experience of my life. They are NOT part of the DFW rental car group. Once you take a bus to the offsite rental car group, you will then have to take another van to their location. I waited and waited for one of their vans to show, it never happened. When I called their office and asked when and where was my van pickup, they told me it was too late and they were going to close soon. I was left stranded! Never will I ever make the mistake of renting from them again. Orbitz would not refund. No longer will I use Orbitz!
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Garbage
Preferences mean nothing because it never begins flight searches from my airport, always something nowhere nearby. Also seems to always show window seats despite specifically selecting aisle seats. I’m done with this app and website
Low budget motel
First room had half the drapes hanging and could not properly close them. Toilet did not flush. Moved to another room. Must hold toilet handle down for 5 seconds to completely flush a toilet.
Prices to high
I didn’t understand why prices so high

