Low budget motel
First room had half the drapes hanging and could not properly close them. Toilet did not flush. Moved to another room. Must hold toilet handle down for 5 seconds to completely flush a toilet.
Prices to high
I didn’t understand why prices so high
Tampa Le Meridian Courthouse
My wife and I met our daughter and son-in-law in Tampa for a NFL game. The hotel was well located. The rooms were a bit small but fully functional and well appointed.
The restaurant was great.
The restaurant was great.
Insurance
Took the insurance and had to cancel the trip. No refund. I use Orbitz monthly. NEVER again. Their insurance is a SCAM.
Unfortunate front desk clerk
I don’t believe Orbitz was an error, but in any case, an orbit, customer service agent contacted the hotel to negotiate a solution, and I could hear the receptionist’s side of the conversation from the lobby and she was basically raising her voice and telling them they needed to do their job of “authorizing the merchant account” or something. The front desk agent seemed very stubborn, inexperienced and unprofessional . The situation: I had rented three rooms and Orbitz customer service canceled one of them via the phone at my request because my travel colleague had become and was not coming on the trip. They were supposed to cancel Veronica Sjoen‘s room, but they canceled mine by accident and even though I paid for all rooms and had the confirmation numbers for all three rooms, and I showed that information to the front desk clerk, she refused to give me the room I had paid for because it was in my colleagues name. She claimed it was against the law and she would be fired. I became desperate for sleep after 1.5 hours in the lobby (Orbitz had me on hold for 1hr 12m while I sat in the lobby) and was willing to purchase another room at face value, but she then told me the hotel was sold out. So she presented no solution and Orbitz ultimately moved me to another available room at a different hotel nearby which they covered cost of. And the only empty room in the hotel sat empty all night b/c I paid for it but couldn’t have it.
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