Dishonest
I was thinking about booking a trip and I decided on a place to stay so I entered my credit card Information, but did not put in my security code as I wanted to confirm the dates with Other people that were going when I found out that my dates were off .. I started looking for new places well later I noticed i got a charge… they charge my card even though I didn’t enter my security code or consent… I called Orbitz they said they would take care of it.
And guaranteed me a favorable outcome
As I explained, I didn’t authorize they told me don’t worry
Two days later now it’s been processed on my card Orbitz conveniently sends me an email saying that they couldn’t get in touch with the property … finally have to go back-and-forth with them. They told me that there is.. and I’m like what I didn’t authorize this charge. What are you talking…
They laid to come back and say the hotel has agreed to charge me one night as a cancellation.. now I’m thinking I’m on another planet here. I’m trying to explain to them I did not authorize finally it comes out that Orbitz they keep your card on file and let them charge without my consent
Deleting app and considering other ways of reimbursement and just letting people know, don’t give them a credit card
And guaranteed me a favorable outcome
As I explained, I didn’t authorize they told me don’t worry
Two days later now it’s been processed on my card Orbitz conveniently sends me an email saying that they couldn’t get in touch with the property … finally have to go back-and-forth with them. They told me that there is.. and I’m like what I didn’t authorize this charge. What are you talking…
They laid to come back and say the hotel has agreed to charge me one night as a cancellation.. now I’m thinking I’m on another planet here. I’m trying to explain to them I did not authorize finally it comes out that Orbitz they keep your card on file and let them charge without my consent
Deleting app and considering other ways of reimbursement and just letting people know, don’t give them a credit card
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DODon’t trust Orbitz
Just ok
Rooms need remodeling. Nightstand was dirty with sticky soda spilled and dried. TV difficult to operate.
RRooosss388
No Mercy
I recently booked a hotel reservation while at the hotel in order to save around $8 than using the reservationist at the front desk. It turns out that I booked the hotel with the app with the wrong date and not today’s date. I realized my mistake about 10 minutes later and the hotel couldn’t do anything because ir was a third party booking. Long story short, orbitz wanted to charge me $85 just to switch the date. Keep in mind the ticket cost $120. There are other apps or companies that give a 24 hour grace period. Not orbitz. I will be deleting my app and signing up with bookings.com today. 15 to 20 plus years of using them and this is how they treat their most loyal customers.
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P0PhilR 007
Worst Rental Car Experience Ever
Worst rental car experience of my life. They are NOT part of the DFW rental car group. Once you take a bus to the offsite rental car group, you will then have to take another van to their location. I waited and waited for one of their vans to show, it never happened. When I called their office and asked when and where was my van pickup, they told me it was too late and they were going to close soon. I was left stranded! Never will I ever make the mistake of renting from them again. Orbitz would not refund. No longer will I use Orbitz!
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DADeleted the App1
Garbage
Preferences mean nothing because it never begins flight searches from my airport, always something nowhere nearby. Also seems to always show window seats despite specifically selecting aisle seats. I’m done with this app and website
SSJP4G
