Disappointed Client
Horrible Customer Service. I have been booking vacation trips through this App for years. Never needed to call customer service for any issue. However, when it mattered most they left me to fend for myself. When I booked a package and selected my travel dates, for some reason it booked the hotel to end on my vacation date selected; however the flight to return home was for another day (the next day). I was stuck in a foreign country with my wife and our two young daughters, with no hotel room and a flight for the following day. I called customer service and they were no help at all. BE SURE to check your return flights home, they may not be the same day as checkout. BE WARNED!!!
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Why only prices in US dollars?
In your profile settings they show a currency setting but have no choices other than US dollars
Billed incorrectly
I have used Orbitz for 10+ years and have not had an issue. I booked a trip through them recently and was sent the 2 iteneraries plus flights and billed under AA and Avis. Another charge appeared on my credit card for over $500 as an Orbitz purchase. I did not receive an email, receipt or any type of notification for this service and it still has not been resolved. The person I chatted with couldn’t find this transaction either. Check your bill and card after purchases
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Fantastic!!
Hotel V Nesplein is one of the better boutique hotels in Amsterdam, located in the center of the city and convenient to all teams and trains. The vibe of the hotel and restaurant is chic, modern, bohemian. The rooms are clean and wonderful and comes with great amenities. I’ll definitely stay here again and refer to all my friends and business associates
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Very Disappointing
This hotel says its name is country Inn and suites and so when I made a reservation, I was expecting to be staying in a suite. However, when we got there, we were told that they have no suites. So I find this very misleading. The pool and the spa were closed apparently due to a leak in the pool. I found the rooms to be very small; there was no sitting chair in the room other than a chair that could be used for working purposes. Our room had one very large window looking out at a brick wall. They did provide a hot meal at breakfast, which was adequate. The receptionist and staff were very friendly. On the fourth day I asked that our trash cans be emptied, which did not happen. We had plenty of towels, but there were no beach chairs or beach towels available to take to the beach. Relative to all the other hotels there in Traverse City, this was a fairly inexpensive option. However, I think it’s worth the money to stay at a higher end facility. I would rate this place as one step above a Super 8.
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Can’t use orbucks to book hotels any more
This is frustrating!
Freezez up alot
App freezes up alot. Very cheap when it come to customizations also .
Oramel Inn
This little hotel was very average. Right by the main road so noisy. Snacks were provided. Tub needs updating. Bathroom mirror too high for me. Clean.
My Favorite Airline App
I always turn to Orbitz for the most complete information on flight availability over multiple airlines and destinations. Thank you!!
Unable to book a flight using Flight Credits
The App has not been able to help me book my flight using flight credits.
Elevators
Elevators were a constant problem. Yet repairs and maintenance were completed in a timely manner. They have 3 and only two and sometimes one was all that was functioning. Pools were great. Plenty of space even on high volume days. Outside pool cafe was great. Hospitality was excellent. Breakfast buffet was great constant refills of food everyone had enough to eat. Very clean lobby. Parking is great 4 level parking garage. We’ve stayed 3 three years in a row.
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LifeSaver
MY GO TO FOR RENTAL CARS, HOTELS AND MOTELS
Horrible
I have been using Orbitz for years without any problems. Whatever the recent update they did got rid of my Orbucks reward points and I cannot use it anymore. What a waste of time and money.
No AC only 1 window opens a little
In the winter, I’m sure it will be fine but in the summer since there is no AC and the window does not open the room is very, very hot. The only room I would suggest would be a balcony room where the door could open.
Fast and friendly
Me encanta usar para la búsqueda de mis vuelos
Excellent Bridge US to England, Especially with Kids
Great hotel to book with kiddos. This is my take, as I am a young widow and travel globally with my kids on an average budget. List below of things parents will like:
-check in is easy and had kid friendly area.
-Room has large smart TV (If you have kids, you know how this can help after a long day with multiple kids. Don’t judge.)
-Best fold out bed I’ve had ever. Kids didn’t mind sleeping on it.
-Breakfast has many options and the staff is helpful.
-Small snacks and candy in lobby area was good for kids.
-Lunch in the hotel is surprisingly good. Service staff were patient with my kids. Room in the fridge for leftovers.
-They have various outlet types in the rooms. Less need for multiple converters.
-Giraffe and Pret are literally across the street. Good family options, if you need them.
-Steps from Victoria Station. You can get anywhere you need to be quickly.
-Manager checked in while we were at restaurants each day. Great sign of management style.
If you have kiddos, book this place for a less stressful transition from the US to the UK. It can be overwhelming for first time visitors. This hotel is the bridge.
-check in is easy and had kid friendly area.
-Room has large smart TV (If you have kids, you know how this can help after a long day with multiple kids. Don’t judge.)
-Best fold out bed I’ve had ever. Kids didn’t mind sleeping on it.
-Breakfast has many options and the staff is helpful.
-Small snacks and candy in lobby area was good for kids.
-Lunch in the hotel is surprisingly good. Service staff were patient with my kids. Room in the fridge for leftovers.
-They have various outlet types in the rooms. Less need for multiple converters.
-Giraffe and Pret are literally across the street. Good family options, if you need them.
-Steps from Victoria Station. You can get anywhere you need to be quickly.
-Manager checked in while we were at restaurants each day. Great sign of management style.
If you have kiddos, book this place for a less stressful transition from the US to the UK. It can be overwhelming for first time visitors. This hotel is the bridge.
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Just the best
Easy to use
Useless orbucks
I’ve been using this app for years and they constantly give you “orbucks” that always expire because you can’t use them on flights only stays.
Weekend getaway
Nicest hotel we have been to in the United States. The staff and service is exceptional.
Lovely staff
Nice and helpful stuff, very good location,
