Orbitz Hotels & Flights User Reviews

Customer Experience

Positive experience43.7% of reviews
Neutral6.2% of reviews
Negative experience50.1% of reviews

~ Based on 481 written reviews from the US App Store.

What users say

Is Orbitz Hotels & Flights Safe?

Orbitz Hotels & Flights appears safe based on user ratings. AppsHunter Safety Score for Orbitz Hotels & Flights is 96/100.

This assessment is based on 461,104 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 461,104 App Store ratings for Orbitz Hotels & Flights.

Is Orbitz Hotels & Flights Legit?

Orbitz Hotels & Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Orbitz Hotels & Flights is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very Disappointing

This hotel says its name is country Inn and suites and so when I made a reservation, I was expecting to be staying in a suite. However, when we got there, we were told that they have no suites. So I find this very misleading. The pool and the spa were closed apparently due to a leak in the pool. I found the rooms to be very small; there was no sitting chair in the room other than a chair that could be used for working purposes. Our room had one very large window looking out at a brick wall. They did provide a hot meal at breakfast, which was adequate. The receptionist and staff were very friendly. On the fourth day I asked that our trash cans be emptied, which did not happen. We had plenty of towels, but there were no beach chairs or beach towels available to take to the beach. Relative to all the other hotels there in Traverse City, this was a fairly inexpensive option. However, I think it’s worth the money to stay at a higher end facility. I would rate this place as one step above a Super 8.
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Can’t use orbucks to book hotels any more

This is frustrating!

Freezez up alot

App freezes up alot. Very cheap when it come to customizations also .

Oramel Inn

This little hotel was very average. Right by the main road so noisy. Snacks were provided. Tub needs updating. Bathroom mirror too high for me. Clean.

My Favorite Airline App

I always turn to Orbitz for the most complete information on flight availability over multiple airlines and destinations. Thank you!!

Unable to book a flight using Flight Credits

The App has not been able to help me book my flight using flight credits.

Elevators

Elevators were a constant problem. Yet repairs and maintenance were completed in a timely manner. They have 3 and only two and sometimes one was all that was functioning. Pools were great. Plenty of space even on high volume days. Outside pool cafe was great. Hospitality was excellent. Breakfast buffet was great constant refills of food everyone had enough to eat. Very clean lobby. Parking is great 4 level parking garage. We’ve stayed 3 three years in a row.
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LifeSaver

MY GO TO FOR RENTAL CARS, HOTELS AND MOTELS

Horrible

I have been using Orbitz for years without any problems. Whatever the recent update they did got rid of my Orbucks reward points and I cannot use it anymore. What a waste of time and money.

No AC only 1 window opens a little

In the winter, I’m sure it will be fine but in the summer since there is no AC and the window does not open the room is very, very hot. The only room I would suggest would be a balcony room where the door could open.

Fast and friendly

Me encanta usar para la búsqueda de mis vuelos

Excellent Bridge US to England, Especially with Kids

Great hotel to book with kiddos. This is my take, as I am a young widow and travel globally with my kids on an average budget. List below of things parents will like:
-check in is easy and had kid friendly area.
-Room has large smart TV (If you have kids, you know how this can help after a long day with multiple kids. Don’t judge.)
-Best fold out bed I’ve had ever. Kids didn’t mind sleeping on it.
-Breakfast has many options and the staff is helpful.
-Small snacks and candy in lobby area was good for kids.
-Lunch in the hotel is surprisingly good. Service staff were patient with my kids. Room in the fridge for leftovers.
-They have various outlet types in the rooms. Less need for multiple converters.
-Giraffe and Pret are literally across the street. Good family options, if you need them.
-Steps from Victoria Station. You can get anywhere you need to be quickly.
-Manager checked in while we were at restaurants each day. Great sign of management style.
If you have kiddos, book this place for a less stressful transition from the US to the UK. It can be overwhelming for first time visitors. This hotel is the bridge.
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Just the best

Easy to use

Useless orbucks

I’ve been using this app for years and they constantly give you “orbucks” that always expire because you can’t use them on flights only stays.

Weekend getaway

Nicest hotel we have been to in the United States. The staff and service is exceptional.

Lovely staff

Nice and helpful stuff, very good location,

Deceptive and Random Pricing

App does not provide better pricing contrary to Orbitz claims.

Cool App

I enjoy the advantages in pricing plans and travel options using this app; this is my regular go to, and I have never been disappointed

Overcharged For Hotel

I was incorrectly quoted and charged for a hotel stay back in June through Orbitz. I’ve tried to resolve through Orbitz and they’ve stopped responding. I’ll never book through Orbitz again and have advised others to avoid as well.

Good Until It Wasn’t

Hanoi, Vietnam scam hotel did not get any help from Orbitz. Took 2 hours of sending photos and screenshots to prove to Orbitz customer service that the hotel I booked through their service did not exist. At 2 am, knowing nothing about the country, I was finally able to convince customer service to rebook at another hotel 15 minutes away. Arrived at nearly 3am. Had to check out at noon. The worst thing was earlier that day I received a suspicious message telling me to go to a different location, so I contacted Orbitz to verify the stay. Orbitz then reassured me that the hotel was legit and even said they spoke with someone at the property. All of this was untrue.
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