Orbitz Hotels & Flights User Reviews
Customer Experience
~ Based on 490 written reviews from the US App Store.
What users say
Summarized from real user reviews of Orbitz Hotels & Flights. Based on 463K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Travel app.
Positive things
- 👍Easy to use
- 🚀Good prices
- 💡Rewards program
- 👍User-friendly app
- 👍Convenient for booking flights and hotels
Negative things
- 🐛Misleading pricing and currency issues
- 🐛Difficulty with changes and cancellations
- 🐛Poor customer service
- 🐛Unreliable airline/hotel notifications
- 🐛Inconsistent booking experiences
Is Orbitz Hotels & Flights Safe?
Orbitz Hotels & Flights appears safe based on user ratings. AppsHunter Safety Score for Orbitz Hotels & Flights is 96/100.
This assessment is based on 462,981 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 462,981 App Store ratings for Orbitz Hotels & Flights.
Is Orbitz Hotels & Flights Legit?
Orbitz Hotels & Flights appears to be a legitimate app. AppsHunter Legitimacy Score for Orbitz Hotels & Flights is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Do not use. Signed in after a few months away and the app referred to me as someone completely different, a name I do not recognize. Clearly my account had been compromised. Account Deleted Immediately.
tried using my rewards balance and could not apply it anywhere during my most recent hotel stay
No way to talk to a person just prompts that get you no where. No help at all.
Wonderful customer service at check-in ! Room is perfect ! Large and well stocked. No noise. Beds are very comfortable (coming from a person with chronic back pain).
I can’t say bad enough things about Orbitz and every person that works there. I am out thousands of dollars and they are unhelpful. They are liars and I never write bad reviews, but this warrants it because I have never worked with a worse company and I will never fly using them again. I strongly encourage you not to ever book through them as they are liars and will steal your money and not help you.
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Horrible Customer Service. I have been booking vacation trips through this App for years. Never needed to call customer service for any issue. However, when it mattered most they left me to fend for myself. When I booked a package and selected my travel dates, for some reason it booked the hotel to end on my vacation date selected; however the flight to return home was for another day (the next day). I was stuck in a foreign country with my wife and our two young daughters, with no hotel room and a flight for the following day. I called customer service and they were no help at all. BE SURE to check your return flights home, they may not be the same day as checkout. BE WARNED!!!
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In your profile settings they show a currency setting but have no choices other than US dollars
I have used Orbitz for 10+ years and have not had an issue. I booked a trip through them recently and was sent the 2 iteneraries plus flights and billed under AA and Avis. Another charge appeared on my credit card for over $500 as an Orbitz purchase. I did not receive an email, receipt or any type of notification for this service and it still has not been resolved. The person I chatted with couldn’t find this transaction either. Check your bill and card after purchases
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Hotel V Nesplein is one of the better boutique hotels in Amsterdam, located in the center of the city and convenient to all teams and trains. The vibe of the hotel and restaurant is chic, modern, bohemian. The rooms are clean and wonderful and comes with great amenities. I’ll definitely stay here again and refer to all my friends and business associates
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This hotel says its name is country Inn and suites and so when I made a reservation, I was expecting to be staying in a suite. However, when we got there, we were told that they have no suites. So I find this very misleading. The pool and the spa were closed apparently due to a leak in the pool. I found the rooms to be very small; there was no sitting chair in the room other than a chair that could be used for working purposes. Our room had one very large window looking out at a brick wall. They did provide a hot meal at breakfast, which was adequate. The receptionist and staff were very friendly. On the fourth day I asked that our trash cans be emptied, which did not happen. We had plenty of towels, but there were no beach chairs or beach towels available to take to the beach. Relative to all the other hotels there in Traverse City, this was a fairly inexpensive option. However, I think it’s worth the money to stay at a higher end facility. I would rate this place as one step above a Super 8.
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This is frustrating!
App freezes up alot. Very cheap when it come to customizations also .
This little hotel was very average. Right by the main road so noisy. Snacks were provided. Tub needs updating. Bathroom mirror too high for me. Clean.
I always turn to Orbitz for the most complete information on flight availability over multiple airlines and destinations. Thank you!!
The App has not been able to help me book my flight using flight credits.
Elevators were a constant problem. Yet repairs and maintenance were completed in a timely manner. They have 3 and only two and sometimes one was all that was functioning. Pools were great. Plenty of space even on high volume days. Outside pool cafe was great. Hospitality was excellent. Breakfast buffet was great constant refills of food everyone had enough to eat. Very clean lobby. Parking is great 4 level parking garage. We’ve stayed 3 three years in a row.
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MY GO TO FOR RENTAL CARS, HOTELS AND MOTELS
I have been using Orbitz for years without any problems. Whatever the recent update they did got rid of my Orbucks reward points and I cannot use it anymore. What a waste of time and money.
In the winter, I’m sure it will be fine but in the summer since there is no AC and the window does not open the room is very, very hot. The only room I would suggest would be a balcony room where the door could open.
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