Great content, but the app needs updating
Response from developer
Thank you so much for your feedback! We are so sorry for the frustration with app speed and offline access. Please ensure you have the latest version installed, as we frequently roll out performance fixes. If issues persist, please reach out via our in-app support so our team can personally investigate and help you right away!
Broken
Response from developer
We are so sorry for the login trouble! Our team has already fixed this issue in our latest release. Please update your Chessable app to the newest version, and you should be able to log right back in. If you still run into any issues, please reach out to us via in-app support to help!
signing up bugs
Good content; bad delivery
My heart always sinks when I see content or topics that I can only access via chessable. I simply hate using it.
Great learning experience with practical applications
I can’t say enough about how much I like Chessable.
Terrible App filled with bugs
Response from developer
Thank you for your feedback! We’re sorry to hear about the issues with the app. Please make sure you're using the latest version, as updates often resolve bugs and performance issues. If the problem persists, please contact support for further assistance. We’re working to improve the app!
Great app
Website is better
Response from developer
Hi! We want your mobile study to be just as smooth as the website. Please contact us via our in-app support so we can help you fix this XP banner distraction and improve your experience right away.
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Excellent site and resource, terrible app.
Response from developer
Thank you for your thoughtful feedback! We're glad to hear you enjoy using Chessable on your computer. We sincerely apologize for the app issues you've encountered, such as the offline notifications and loading problems. Our team is actively working on improvements. Please reach out to support so we can assist you further and enhance your experience!
Good website poor app
Chess.com integration
To anyone else affected, I used the forgot password flow to skip the integration.
Great with a caveat
Response from developer
Thanks for the review! 🌟 We split chapters to optimize MoveTraining, not to inflate content. We're sorry if it feels disjointed! If you notice any bugs, please update the app and reach out via in-app support so we can help. We truly appreciate your feedback on Judit's amazing course!
Can’t login
Love this
Response from developer
Hello! We appreciate your enthusiasm and are glad you find Chessable useful for training openings and variations. If you have any detailed feedback or suggestions on how we can improve further, please don’t hesitate to reach out to our in-app support. Your insights are invaluable to us!
App won’t accept my chess.com login anymore
Course downloads never work
Welcomed addition to journey
Opening move tree
Response from developer
Thanks for your feedback! 🌟 We understand how important the move tree is for analysis and we're taking your request seriously. For more details on our roadmap or if you're hitting bugs, please update the app and contact in-app support. We appreciate your patience as we work to improve our training tools! ♟️
Informative
Response from developer
Hello! We're grateful for your kind words and are delighted that you find the app informative for learning chess! If you have any specific feedback or suggestions on how we can enhance your experience further, please reach out to our in-app support. Your insights are invaluable to us!
