Chessable User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral11.0% of reviews
Negative experience39.0% of reviews

~ Based on 310 written reviews from the US App Store.

What users say

Is Chessable Safe?

Chessable: Study Chess Smarter appears safe based on user ratings. AppsHunter Safety Score for Chessable is 96/100.

This assessment is based on 5,813 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 5,813 App Store ratings for Chessable.

Is Chessable Legit?

Chessable: Study Chess Smarter appears to be a legitimate app. AppsHunter Legitimacy Score for Chessable is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great content, but the app needs updating

Chessable has a great set of courses and the underlying idea of spaced repetition is awesome. However, the app for iOS works poorly. It is often slow to start or does not start at all, and you have to close the app and then try again again. When you download a course and save it on your device, and then go where there is no Wi-Fi, such as an airplane, often the app will not allow you to access the content. This is true for the trainer as well as videos. Also, there are a lot of features on the web version that have never been incorporated into the app, which is a real shame.
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Response from developer

Thank you so much for your feedback! We are so sorry for the frustration with app speed and offline access. Please ensure you have the latest version installed, as we frequently roll out performance fixes. If issues persist, please reach out via our in-app support so our team can personally investigate and help you right away!

Broken

App Login not possible

Response from developer

We are so sorry for the login trouble! Our team has already fixed this issue in our latest release. Please update your Chessable app to the newest version, and you should be able to log right back in. If you still run into any issues, please reach out to us via in-app support to help!

signing up bugs

i tried to log in i put my gmail and,my username,but it said this account doesn't exist even though i sign up before and it said wrong email even though i didn't forgot.and also it said my password doesn't exist EVEN THOUGH I USE THE POSSIBLE 3 PASSWORDS I COULD.WHOEVER IS aBOut TO use CHESSABLE DO NOT USE
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Good content; bad delivery

The app is just so dang clunky. It’s so hard to navigate and find what you’re looking for in lessons. Feels very dated. I find myself using the browser on mobile more than the app, but that’s hardly better. The pc experience is relatively more tolerable, but it seems my progress there doesn’t save to mobile or the app, which is just more frustration.

My heart always sinks when I see content or topics that I can only access via chessable. I simply hate using it.
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Great learning experience with practical applications

Chessable is great! I’ve studied as often as I can with good results on the chessboard. I like the review after a lesson and the clear understandable explanations if I am wrong on the quizzes.
I can’t say enough about how much I like Chessable.

Terrible App filled with bugs

The Chessable app development team is uniquely gifted at taking an app that works fine and simply wrecking it. This has happened before and took many updates before it was finally corrected. Unfortunately I recently made the error to update the app (a version that was working just fine) and now the mode trainer is just awful. There are split second duplicates of pieces appearing on the screen, the pieces don’t move as smoothly as before. What’s worse is that the app keeps crashing. Over and over and over again. For a couple of different courses I’ve been stuck trying to learn the same variation endlessly because the app keeps crashing during my 2nd or 3rd repetition. I guess I’ll be very good at that one line which I’ve been trying to complete dozens of times. But seriously, if it ain’t broke don’t fix it. I would advise everyone to not update this app if you are satisfied with the current version. Or just use the web browser for Chessable and avoid the app entirely. Support team is never helpful and offer nonsensical solutions (also something that has happened before). I just hope the Chessable app is restored to what it used to be months ago.
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Response from developer

Thank you for your feedback! We’re sorry to hear about the issues with the app. Please make sure you're using the latest version, as updates often resolve bugs and performance issues. If the problem persists, please contact support for further assistance. We’re working to improve the app!

Great app

Great app

Website is better

There’s a distracting green xp banner flashing on each move, and there is no option to turn it off (it’s supposed to be in the movetrainer board options, but there is no such option in the app). This makes the app simply unusable.

Response from developer

Hi! We want your mobile study to be just as smooth as the website. Please contact us via our in-app support so we can help you fix this XP banner distraction and improve your experience right away.

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Please update the mobile app as the pieces are moving slowly in training exercises

Excellent site and resource, terrible app.

Update to my review from a while back. Platform is great, app is awful. The most recent update has made a poor app worse, pretty much unusable this time with piece animations going all over the place during learning and variation reviews.

Response from developer

Thank you for your thoughtful feedback! We're glad to hear you enjoy using Chessable on your computer. We sincerely apologize for the app issues you've encountered, such as the offline notifications and loading problems. Our team is actively working on improvements. Please reach out to support so we can assist you further and enhance your experience!

Good website poor app

The actual online product is very good, but the app is constantly buggy and crashes often. Recently this has been getting worse with pieces moving extremely fast or extremely slow and other visual glitches.

Chess.com integration

Please fix the Chess.com sign in. Great application, I have a dozen+ courses but am unable to log in using the method I signed up with.

To anyone else affected, I used the forgot password flow to skip the integration.

Great with a caveat

Some of the Choices to split up some games into separate chapters and not keep it all in one makes no sense. I have Judit Polgars tactical review and her video is all one piece, but the site decided to split games and moves up in a nonsense way. Come on chessable, that’s just a way to inflate the “information” when someone looks at value and try to deceive. Judit deserves that money for her hard work, not you for your weird choice to separate things and make the course look larger than it is. Do better.
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Response from developer

Thanks for the review! 🌟 We split chapters to optimize MoveTraining, not to inflate content. We're sorry if it feels disjointed! If you notice any bugs, please update the app and reach out via in-app support so we can help. We truly appreciate your feedback on Judit's amazing course!

Can’t login

Please fix the bug: I can’t login using chess.com, it just keep logging in and it’s stuck like that

Love this

Chessable is a great tool for training openings and variations

Response from developer

Hello! We appreciate your enthusiasm and are glad you find Chessable useful for training openings and variations. If you have any detailed feedback or suggestions on how we can improve further, please don’t hesitate to reach out to our in-app support. Your insights are invaluable to us!

App won’t accept my chess.com login anymore

After years of happily using this app, it recently logged me out and won’t accept my chess.com login, at least on the phone, choosing to “buffer” for potentially hours. I was also logged out on my tablet but managed to get back in using my chess.com login.

Course downloads never work

I fly frequently, and the course downloads never work. And be prepared to hear back from tech support days later - always the case, and not helpful. Sometimes, I don’t even get an email back. I’ve had Pro for 3 years, spent hundreds on courses, and I’m done. Be a serious company and don’t offer a product if it doesn’t work properly.
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Welcomed addition to journey

This is wonderful. I like the reminders and review requests. The desktop browser experience is easier to read, a spot to improve.

Opening move tree

This is so annoying! Opening move tree is really important for checking where you went wrong in tournament games. The fact is chessable says that they are going to look in to adding this feature, but they won’t. An impeccable example of capitalistic greed.

Response from developer

Thanks for your feedback! 🌟 We understand how important the move tree is for analysis and we're taking your request seriously. For more details on our roadmap or if you're hitting bugs, please update the app and contact in-app support. We appreciate your patience as we work to improve our training tools! ♟️

Informative

Best app to learn chess

Response from developer

Hello! We're grateful for your kind words and are delighted that you find the app informative for learning chess! If you have any specific feedback or suggestions on how we can enhance your experience further, please reach out to our in-app support. Your insights are invaluable to us!