Poorly Executed
This app is really poorly executed, or maybe it’s their backend systems. I get an email showing me my rewards status and the app shows lower (inaccurate) numbers. It makes them look highly incompetent.
Hotels great but App terrible
After 45 minutes talking to the 800 number and a sales pitch after that, I still do not have a reservation. I am extremely disappointed and will try to find a different hotel chain with a better online experience. Initially I kept getting error messages about error on the site. It was never resolved. I would like to give it less than a one star review.
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Beware - Notifications are used as Ads
I booked a stay here twice this year. Hotel was fine, app was fine. BUT I’ve gotten many many spam emails from this hotel chain now almost daily even when I click unsubscribe, 1 call so far, and the app uses notifications to push ADS.
Developers - this is how you get me to turn notifications off straight away.
Developers - this is how you get me to turn notifications off straight away.
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Troublesome
This app doesn’t work. I have tried to book a dozen rooms over the past few years and it won’t let me . All I can get is a perpetual “Swirley” while I wait for confirmation. I must go to Google in order to book a room. Don’t waste your time on this one.
App is broken.
The app won’t let you create an account, it’ll close every time you click “submit”. Hopefully their hotels are better than their apps.
