ChoiceOne Bank User Reviews

Customer Experience

Positive experience50.8% of reviews
Neutral4.9% of reviews
Negative experience44.3% of reviews

~ Based on 61 written reviews from the US App Store.

What users say

Is ChoiceOne Bank Safe?

ChoiceOne Bank appears safe based on user ratings. AppsHunter Safety Score for ChoiceOne Bank is 95/100.

This assessment is based on 5,251 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.3% of ratings point to a safe experience
2.4% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 4,819 App Store ratings for ChoiceOne Bank.

Is ChoiceOne Bank Legit?

ChoiceOne Bank appears to be a legitimate app. AppsHunter Legitimacy Score for ChoiceOne Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Plinqit

Great works in the makeing

excellent

The stuff are great and the app is super easy to use it. I was a 10 out of 10. It’s a great bank to use.

Choiceone bank is #1

I love this app!!! So easy to use.

Not real time

As all the comment say, it is always off with the amount you have in your bank account which in return throws me off and then I end up paying I have to duty overdraft fee when the bank tells me that it’s in there don’t have so I rely on this being real time with the money in my account

Online banking

Terrible bill pay product. Can’t schedule payments for the correct date. Much harder to use than other banks.

Check deposit

I always have to retake the picture of the check being deposited several times very irritating

Closing branch

So sorry you closed the Emmett branch!

Choice One

Just love the on line banking transfer money, pay bills
It’s great!

App has a lot of issues

This app is not reliable and the newest update is not good. I have different accounts I log into and with this new update, it does not allow me to choose which account I want to get into. The number pad is the first thing that pops up with no choice to get into the other accounts.

App has a lot of issues

This app is not reliable and the update is not good. I have different accounts I log into and with this new update, it does not allow me to choose which account I want to get into. The number pad is the first thing that pops up with no choice to get into the other accounts

Customer

User friendly

Can no longer use need a “new phone”

Due to required “security updates”, my phone is no longer compatible with the app. Cannot use it. I’m not going to spend hundreds on a new phone just to see my bank activity.

Easy peasy

I’ve never had any issues with accessing my account. In fact it’s pretty simple and safe.

Love the app

Love how easy to navigate and pay. Great job

BEST BANKING EVR

I LOVE U GUYS. The format to use your banking is clear and MUCH UNDERSTOOD! I THANK GOD for U!

Problems with the App

I FINALLY got through after days of trying. I had to delete the app then Reinstall it. I still can’t get a text but I can get it to call me but not ring so it must go to voicemail then the first code number is truncated. Kim K King in Attica.

Fair app, needs improvements thou!

It’s a fair app but I don’t like after you log in that ALL transactions are all lined up. I have 2 accounts and it’s frustrating that I have to search and separate each transaction with each account. The State Bank app was WAY easier to navigate & have separate categories than check on transactions on separate accounts!!
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Help!

Cannot use new phone app cannot load new app. Have older iPhone and cannot load IO-17 now what? Do I have to buy a new phone to do online banking?

Disappointed

The app is user friendly… when it decides to work. The accuracy of account balances is always a few days behind. About 50% of the time my accounts say “error updating” or when I try to transfer between accounts there is an “error submitting request.” It takes forever to actually reach someone from the bank when you have an issue that you can’t resolve because the app is not working properly when you really need it to.
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Customer service and app

Very easy app to use and great customer service at the Stockbridge location