Bad customer service, long delivery times
Consistently terrible experience. It’s much quicker and cheaper to get the food yourself. Ordering from here feels like JumiaFood all over again.
And the customer service is atrocious. They’ll leave you waiting without responding. I’ve just spent 1 hour 30 minutes watching an order with a restaurant down the road get stuck.
It’s a particularly bad experience because 1) you’re hungry 2) the brand promise is wildly different from lived experience.
Terrible product. Just go out and buy food yourself or cook. It’s quicker, cheaper, and less annoying.
And the customer service is atrocious. They’ll leave you waiting without responding. I’ve just spent 1 hour 30 minutes watching an order with a restaurant down the road get stuck.
It’s a particularly bad experience because 1) you’re hungry 2) the brand promise is wildly different from lived experience.
Terrible product. Just go out and buy food yourself or cook. It’s quicker, cheaper, and less annoying.
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Item 7 go
I really enjoyed chow deck cause of them
They’re really fast and reliable
They’re really fast and reliable
Recommend.
I love this app and use it almost every day. It’s incredibly convenient, and considering the time, effort, and stress of going to stores or markets in person, the extra costs are usually worth it. I also appreciate how frequently the team updates the app. Minor bugs do occur from time to time, but they are typically resolved quickly.
That said, there are a couple of things I don’t like. The spin wheel at checkout feels misleading since it seems designed not to offer any real rewards. I also find it frustrating that after redeeming Chow Points, your milestone progress essentially resets, making it feel like you’re starting from scratch again.
Overall, it’s a pleasant, reliable, and genuinely useful app that has made shopping much more convenient.
That said, there are a couple of things I don’t like. The spin wheel at checkout feels misleading since it seems designed not to offer any real rewards. I also find it frustrating that after redeeming Chow Points, your milestone progress essentially resets, making it feel like you’re starting from scratch again.
Overall, it’s a pleasant, reliable, and genuinely useful app that has made shopping much more convenient.
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The best in my opinion
Such a great app. It improves everytime. So far I haven’t had any problem with the dispatchers or deliveries
Wild
Active service







