Refund
Please I ordered food and it got cancelled and I haven’t received my refund
Delivery takes too long
I don’t know if it’s just me but the delivery riders on this app take soo long after they pick up your food. It’s as if they run their own errands before coming to you. I’ve stopped using the app and I’ve switched to calling the restaurants myself and having a Yango deliver the food to me. It’s a lot faster and cheaper this way.
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Response from developer
Hello, we're sorry to hear about your experience. Kindly share details of this with us through the Get Help section at the bottom of every Order Details page for prompt assistance
Very unprofessional
Couldn’t you have cancelled my order earlier but you had to let me wait for two solid hours before cancelling it? You could have cancelled it right when there was an issue, why did I have to wait two entire hours before you cancelled it? In your opinion, do you think that was fair or professional???? Terrible terrible service
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Response from developer
We're sincerely sorry for this experience. This is not the level of service we aim to provide. Please share the details of the order with us so we can investigate and assist. You can do this via the Get Help section at the bottom of the Order Details page or by emailing support@hubtel.com
Scam alert. !!!
Hubtel and pay small small are scam very scam my money is in my account and they don’t want to allow me withdraw it
Stolen/Unclaimed Refund
These guys are one useless and crook company. I ordered for a wine with their loan offer and the order was cancelled yet I was put into debt and deducted money from my account. I’ve called customer care more than 3 times all to no avail, refund me you idoit pigmatic fools
