App is horrible
Never works, unusable when trying to place an order
Not functional
No longer able to load funds onto card, so the app is useless. When I reached out for support they gaslit me and claimed no one else has experienced this issue, yet you can see all the 1 star reviews here.
Uber Eats Take Notes!
I wish Uber Eats worked the same way. Yes this is just at my office, but does a better job an Uber eats. Just wish I could use Apple Pay.
Finally!
Love this, we should have had an app to order years ago.
Work for me
I use this daily. Thanks
Absolutely horrible
I wish I could give zero stars!
Vending company is horrible and so is the app!!
Lancaster, Pa.
Arconic!!
Stay far away from using this useless company!!
They overcharged my credit card and now I’m fighting to get my money back!! Horrible experience!!
Vending company is horrible and so is the app!!
Lancaster, Pa.
Arconic!!
Stay far away from using this useless company!!
They overcharged my credit card and now I’m fighting to get my money back!! Horrible experience!!
No support
I’ve received no response ever to support inquiries. I would also consider using their app for payment if it connected to the Apple Watch, as it is there no value to me otherwise.
Barely Works
The app doesn’t take your cc payments always, making you have to unload/reload your payment options. When you load funds to your gift card, it usually works. The other issue is when you have either CC or GC funds, and go to place your order, it grey’s out, and doesn’t take your order, causing you to have to close out of the app and go back in and place it all over again, hoping it will work. If it still doesn’t work, you have to delete the app and download it again, and sometimes it works. Other times, it does not. This is frustrating, especially after you put funds onto your GC that you can’t get back, and now have to wait until you can place the order in person, instead of ahead of the busy lunch rush.
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Technically functional, but low quality
Pretty low quality app overall. Slow to respond, has some weird bugs, looks like an android app from 2012.
Most recent update broke the ability to order online with a credit card
Most recent update broke the ability to order online with a credit card
No inventory management makes this nearly worthless
The food venue that’s using this turns off menu items when an item is low on stock. So, half the time I end up having to go in person to order the item, not even sure if they have what I want…
so now I tend to not bother using the food venue at all.
so now I tend to not bother using the food venue at all.
Sometimes I prefer to go hungry rather than use this app
Please don’t sign me out between nearly every use
Questions & Comment
Do you only get rewards when you pay with a pre-loaded ChowIt card? I placed first order with credit card I have linked to my account. Where do rewards show up in the app? Also, the Contact Us email link in app on FAQ page goes to an invalid address, you need to update that….as no one will be able to send you inquiries.
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No luck getting on the app or the computer
Keeps saying that chow it was updated
Awful
The app and mobile site are absolute trash. The UI is clunky and feels like it was designed by a teenager. Having to click through several menus just to order one item is excruciating. The old app (fresh) was at least usable. Do you even test your own app?
Response from developer
Hi, it sounds like you are experiencing some issues with the way a menu was setup for your location. Could you reach out to us under Customer Care as that will give us information about the location that you are signed up under and we can then get this resolved with the local manager.
Need “repeat order” function
I use this app to order coffee daily at my office. I order a large black coffee. Yet it requires about 16 clicks / swipes just to order it. Can you please add repeat order functionality so I can just purchase the order from the day before.
Response from developer
Thank you for your feedback regarding the repeat order functionality. We understand how important it is for you to have a seamless experience when ordering your coffee. I am pleased to inform you that our team is currently working on adding this feature to our app. We appreciate your patience and continued support as we strive to enhance our services.
Doesn’t work
Doesn’t work
Unreliable
App doesn’t load quickly, app won’t keep my account logged in. Even though I submit a password reset request it can take up to 10 minutes to receive. When you’re waiting at a vending machine the whole point is convenience, and this app gets rid of any convenience.
Doesn’t work
Loads to a completely white page and can’t do anything with it.
Not working
All of a sudden the app just opens to a full white screen. No buttons or anything. I can’t even use this.
Unreliable
About 40 percent of the time Chowit takes over a minute to load. It is not a connectivity issue—that’s the first thing I check. It’s frustrating to frequently have to use my credit card instead (to keep the line moving), and I’m considering deleting my account.
I tried submitting this through the app’s tech support link, but a recurring error prevented it.
I tried submitting this through the app’s tech support link, but a recurring error prevented it.
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