Predatory Practices
They push many of fees that they make seem almost mandatory. Furthermore, they have bad fair cancellation policies that they don’t accurately state including that you need to cancel 10 days ahead of your billing cycle to avoid getting charged, no exceptions for family emergencies if you have to suddenly move. Would recommend other gyms that better care about their customers outside of their wallets.
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Helpful app
Let’s me book classes, buy a smoothie and pay my bill.
Love this app!
Makes the whole gym experience much smoother and easier.
App only caters to signing up
A lot of texts and icons wont load properly. Text for important things in your profile like membership details and upcoming payments don’t seem to display properly sometimes. Whats interesting is that most aspects of the app that revolve around signing up for a membership work just fine all the time but everything else is prone to new issues. Please fix this app so I can view and manage my billing and payment information properly.
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Awesome company!!
Love this app! I can control my membership, book classes, order smoothies, bring a friend, and there is even a crowd meter!
