Needs a revamp
The app is just fine but from user experience it is pretty plain and dull compared to banks apps outside Egypt, the app needs a revamp and making it more appealing with more features including Face ID configuration, bonus points, QR payment codes, p2p payments, bills payments, quick access to digital solutions and payments, hide my balance and more, it’s not looking good app for the best bank in Egypt.
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Outdated Design & Functionality
The app desperately needs a makeover! It lacks FaceID integration, it requires a separate app just for tokens which should be baked into the main app. And it is really old, static and outdated how the transactions are listed.
HEAR ME OUT PLEASE !!!
1. I don’t see the point of forcing people to changing their passwords every 6 months. Please get rid of that ! I have accounts in the US and I never have to change my password every 6 months.
2. Please introduce face ID log in, it maks things much easier. I mean, even Instapay has face ID and it’s a shame that a big bank like CIB does not have this option for their customers.
Those two are my only complaints, for now. I like everything else MashaaAllah.
2. Please introduce face ID log in, it maks things much easier. I mean, even Instapay has face ID and it’s a shame that a big bank like CIB does not have this option for their customers.
Those two are my only complaints, for now. I like everything else MashaaAllah.
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Excellent customer service
I was outside the country and contacted the bank via email and they called and solved the problem on the same day. Thank you, Cib
A 5 year old can do better!!
An obsolete app where nothing works! Update after update and nothing is getting “updated”! Complete rubbish
