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CIB Mobile Banking App User Reviews

CIB Mobile Banking App
CIB Mobile Banking App
Commercial International Bank (Egypt) S.A.E
💰 Finance

Customer Experience

Positive experience38.8% of reviews
Neutral9.0% of reviews
Negative experience52.2% of reviews

~ Based on 67 written reviews from the US App Store.

What users say

Summarized from real user reviews of CIB Mobile Banking App. Based on 115 reviews and a 3.2/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Intuitive and user-friendly
  • 🚀Stable and better performance
  • 💡Much-needed improvement over old app

Negative things

  • 🐛App crashes and freezes
  • 🐛Unable to view transaction history and account balances
  • 🐛Redirection to external websites with 404 errors

Is CIB Mobile Banking App Safe?

CIB Mobile Banking App has mixed safety signals based on user ratings. AppsHunter Safety Score for CIB Mobile Banking App is 65/100.

This assessment is based on 115 user ratings, with an App Store average of 3.2/5.

Safety Analysis

53.0% of ratings point to a safe experience
4.3% of ratings suggest some concerns
42.6% of ratings point to a risky experience

~ Based on 115 App Store ratings for CIB Mobile Banking App.

Is CIB Mobile Banking App Legit?

CIB Mobile Banking App appears to be a legitimate app. AppsHunter Legitimacy Score for CIB Mobile Banking App is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Ease of use and functionality

Amazingly simple and easy to use app and most of the journeys are simple and quick to complete
Very well done!
du utter yet red hdu utter yet red h

Response from developer

Thank you. We always aim to provide our customers with the best service.

The app is down for two days now

It’s not working now and has been down for two days.
Monn91Monn91

Response from developer

Dear Valued Customer, We truly understand your frustration. Please be assured that we are working to restore the service as soon as possible.

Issue

I can’t click on bottom like temporary stop in my card and other bottoms in Credit card
Momen4050Momen4050

Response from developer

Welcome, We apologize if you have had an unsatisfactory experience. Please send us your mobile number on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

Problem

The app doesn’t want to open , I did not forget my password , and I tried making a new one yet it does not want to open . I tried to delete and reinstall it but it didn’t work.
MA234MMA234M

التحديث الجديد

ياريت ترجعه التحديث القديم لان التحديث الجديد لم يعمل علي الايفون 6 براجاء عمل التحديث يقبال بأي فأه من التليفونات وشكرآ
احمدفاروق مصرياحمدفاروق مصري

Feedback

Can’t login and asking me for update IOS .. but I don’t need or doesn’t like this version.. need help please
Ahmed al rashediAhmed al rashedi

Response from developer

Welcome, Mr. Ahmed, We apologize if you have had an unsatisfactory experience. Please send us your mobile number on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

Issue accessing the application

When trying to access the application I keep receiving a message to make an update and tried several times even removing application and installing it again nothing change and keep having the same message of update is required. Please support
EmohmansourEmohmansour

Response from developer

Dear Valued Customer, Please send us your mobile number on Socialmedia.support@cibeg.com along with your name on App Store and one of our representatives will contact you to assist you.

Essam

Not working anymore after upgrading!!!
elgen73elgen73

App doesn’t load

After the last update, the app doesn’t load. I keep getting a blank black screen every time I try to login in. It works once every 10 times.
AsmaaabdellahAsmaaabdellah

Response from developer

Welcome, Mrs. Asma, We apologize if you have had an unsatisfactory experience. Please send us your mobile number on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

Problem with this app

It changed the icon by itself without giving me a chance to deny it
Whenever I try to open it it gives me a black blank page so I have to delete it and re install it again . Whenever I log out and log in again it gives me the black page sgsin
TNaguibTNaguib

Response from developer

Good Morning, We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on App Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

new update have new bugs

I can’t log in anymore to the app if if I press log in it keep loading and nothing happens after that I tried reset the password, it keep loading and then return to the same screen page without doing anything I tried to log in from other devices the same thing happening again again when you try to reset the password it asks for ur card information and to enter new password after entering new password it just loads and nothing happens this been happening for 2 days after the recent update please fix it!
Show more
MormormirMormormir

Response from developer

Dear Valued customer, Please send us your mobile number on Socialmedia.support@cibeg.com along with your name on Apple and one of our representatives will contact you to assist you.

Login Issue , Trust this device

Every time I tried to login to the App keep asking to trust this device despite I’m only using one device and sending otp
I returned to use web portal again
Comment_2019Comment_2019

Sign up

Cant even create an account
524::524::

Problem

The app doesn’t want to open , it keeps forwarding me to an error page on Google every time I try to open it . I tried deleted and reinstalling it but it didn’t work
doenejdoenej

Downloading the update doesn’t work

I can’t access my bank account since u decided to „upgrade“ your app. Disaster. Just keep it as is and let things work
JeddahwiJeddahwi

App crashes at startup

App crashes at startup after latest update
Ahmed alaa shehataAhmed alaa shehata

Response from developer

We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

Nice one

Nice and user friendly
FU.MAKERFU.MAKER

Update the App Please

The latest update is not working since I did the update, please correct the issue & update the App so we can use it.
Wella69Wella69

App not working after the update

After updating the app, it no longer functions properly. Please fix this issue
Ahmed BeledyAhmed Beledy

Response from developer

Dear Valued Customer, Please send us your mobile number on Socialmedia.support@cibeg.com along with your name on App Store and one of our representatives will contact you to assist you.

Not working

The app freezing on blue welcome screen
Islam2023Islam2023