CIB OTP Token User Reviews

Name: CIB OTP Token
Rating: 2.81081 (37 reviews)

CIB OTP Token

Commercial International Bank (Egypt) S.A.E.

💰 Finance

Customer Experience

Positive experience18.8% of reviews

Neutral6.3% of reviews

Negative experience75.0% of reviews

~ Based on 16 written reviews from the US App Store.

Is CIB OTP Token Safe?

CIB OTP Token has mixed safety signals based on user ratings. AppsHunter Safety Score for CIB OTP Token is 61/100.

This assessment is based on 37 user ratings, with an App Store average of 2.8/5.

Safety Analysis

41.9% of ratings point to a safe experience

12.9% of ratings suggest some concerns

45.2% of ratings point to a risky experience

~ Based on 31 App Store ratings for CIB OTP Token.

Is CIB OTP Token Legit?

CIB OTP Token appears to be a legitimate app. AppsHunter Legitimacy Score for CIB OTP Token is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Frustrating experience

Such horrible and frustrating experience.

Maged Eid

4 months ago

Response from developer

Welcome, We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on App Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

CIB

The worst bank on earth!!

KellyJrNorden

8 months ago

Response from developer

Dear Valued Customer, We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on App Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

The worst app ever

You receive the serial number and activation code via sms, when I go to copy the codes every time I have to start over and the application reset itself when it goes in the background. Do better job

Yosaleh

2 years ago

Response from developer

Dear Valued Customer, We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Apple Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.

Outdated and user-unfriendly

It's 2024. There are a ton better and more secure authentication options than OTP.

Use biometric data, or a PIN, put the authentication already in the mobile banking app.

No X

2 years ago

Easy

Useful& Easy to use

5aldoon

2 years ago

Response from developer

Thank you. We always aim to provide our customers with the best service.

Doesn’t work

Frustrating. Malfunctions.

N!ckn@me!

3 years ago

Working but!!!!

It’s working but there is an issue after changing password the new password working and the old one still working also!!!! I removed the app and reactivate it but still both of passwords working!!!!

mohamd_mmadkour

3 years ago

One of the worst mobile apps i have ever seen.

أسوء تطبيق تعاملت معاه ، معقد وبطئ.
ليه أصلًا احتاج تطبيق غير تطبيق البنك عشان اعمل تحويل عادي داخل مصر، كل بنوك العالم بيتم ارسال الotp تلقائيًا ،مش محتاج كل التعقيد ده والخطوات دي.
سئ جدًا جدًا وعيب علي بنك بالحجم ده في ٢٠٢٣ يكون ده شكله و دي طريقة تشغيله.
لا يستحق اي نجوم.

typuihcyn

3 years ago

Stupid

This is by far the stupidest token app I’ve ever had to deal with. I had it activated and suddenly it’s requesting reactivation and it won’t even let me. It’s glitching and every time I have to contact the call center, delete the app and re-download because it won’t let me finish the activation. It’s a complete waste of time. This bank is stupid and is of the worst service.

Salma Mubarak

3 years ago

Gr8

LunarPhantom

5 years ago

Just not working on IPhone 12

Simply designed to frustrate the user and security doesn’t mean lack of user experience

0x3bfc

6 years ago

Frustrating

After recent update for iPad iOS 13.1, facial recognition is no longer working.

Khaled+

7 years ago

After last update, it’s useless

Using iPhone X, it no longer saves my details. If I activate the app then close it, it requires reactivation again. Too sad the last update just broke it. PLEASE FIX IT.

zOxta