!!! WARNING !!!
Really classic product support from Easton/FOX... only use this app with legacy iOS devices. I was able to get firmware flashed using IOS 12.5.7. Do NOT use anything newer then that.
Deleted the firmware
Update. App is not being updated to support newest versions of iOS and now crashes every time you open it.
I cannot express how frustrating this app is. The firmware update failed and deleted all firmware on cranks making the power meter unusable.
I cannot express how frustrating this app is. The firmware update failed and deleted all firmware on cranks making the power meter unusable.
Firmware updates still an issue
Did not read the reviews on this product prior to purchasing it. Local bike shop installed power meter about six months ago and used without issue until recently when I decided to do a firmware upgrade. I’m using an iPhone 11 promax for the record. Multiple failed attempts to update firmware. Power meter no longer functioning. Read previous reviewers suggestions to try from an android or older iPhone.Had an old iPhone laying around-I believe it was a 5S - loaded the cinch app and nailed the firmware upgrade on first try. After updating the firmware, I am having no problems communicating with the power meter using my 11 Pro Max. Not tech savvy enough to understand what the problem is however using an older model iPhone worked for me. Good luck to anyone else having this problem and thanks to the other posters for sharing your suggestions.
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Needs Visual Improvement
It works, but the user interface is terrible. Looks like it came from the 90’s. I’m sure the developer can do some simple and quick fixes.
FIX THIS APP
I’m having the same exact problem as everyone else: firmware updates fail, rendering powermeter bricked. $600. I’m being told to send it back for warranty, but I’m almost 10000% sure that it’s all to do with the app. I was told by tech support that the issue is generally non existent on Androids. Just. Fix. This. App. For iPhones. Pleasssseee!!
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