Compra
Todo muy fácil
Movies ✨
I love how convenient it is!!!
Great!
It’s great and easy to use! I just don’t like how it’s kind of slow and laggy sometimes. But, still a 5
Terrible App
I love the concept but the app itself is terrible. My family loves cinergy but the food ordering experience is always frustrating and last night was extra horrible. I couldn’t get the (very long detailed) order to checkout. It kept spinning and then would come up with an error. I ended up trying on two different kiosks before finally having to go to the front desk. Apple Pay wouldn’t work so I had to go back to my seat to get my credit card. I almost missed the first part of my movie. It sued to be so much better when you could add your food ahead of time but now you can’t do that and have to use time at the theater to try to get this awful app to work. I never can use the app to scan the QR code for tickets bc it takes too long to pull up. I always screen shot it and use the photo. The ad in the theater for the app says it does all kinds of things it doesn’t do. There’s not a help button for starters. Really frustrated with this whole thing. We may end up going to a different theater from now on
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Our Go-To Theater
My boyfriend and I love Cinergy! It is our go-to theater. It is clean and we love the seats. The service is awesome too. The staff are friendly and helpful.
Ok
Sometimes less is more
Mind the Gap
Although relatively easy to buy tickets and choose seats, it doesn't allow you to leave a seat between you and another occupied seat. There are other single empty seats between two occupied seats on the chart.
Need to remove “can’t skip a seat”
Just booked basically an entire row for our group except for one seat on the end and the app wouldn’t allow me to purchase my selected seats because I “can’t leave a gap” …
Convenient
The app REALLY needs the option to order food from the app to avoid getting in line.
Slow
After EVERY cc number it would ask me if I wanted to copy paste. Frustrating
Account access
Some of the apps are too complicated if trying to check out as a guess is what a person wanna do there should not be so many pop-ups that make them miss the time slot that they trying to purchase because of all the pop-ups are trying to make a person create an account and if a person has an account and the number showed that it’s already in you at least helped them out where you could click on forgot password or email because they may not remember. Learn how to simplify these apps.
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Work the bugs out
It took me forevvveerrrr to place an order the app moves slow and has glitches !!!
App is inoperable
The elite plus membership is awesome and totally worth the value. Until you take into account that you can’t ever use the free or discounted movie tickets because the app won’t let you.
Hit or miss
Most of the time it won’t load. I couldn’t even get my ticket on the app I had to find it in the email. I’m always having problems with it lagging
Fee to use
Stupid, 2.25 convenience fee for a 8.50 ticket. No thanks. That is actually inconvenient not convenient. You want to sell movie tickets and get us back stop nickel and diming your customers.
Bad app design
As someone who design applications. This one sucks, it is not intuitive at all. The biggest issue is when you’re simply trying to find seats for showtimes. If you pick a time slot and there aren’t any ideal seats, when you cancel the booking you will have to navigate all the way back to the main page. Then you must navigate all the way back to the movie and select a new time. You need a back button to go back one screen. Terrible design overall. Get your money back Cinergy.
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Movie
Love it
Best app ever
This app is easy to use and it’s the best
Terrible app
The app is terrible and the online isn’t much better. Takes NUMEROUS time to make a purchase or you just get stuck at a loading screen
Trash App
This app is so terrible it is making me think less of Cinergy as a whole. 2 huge issues. 1. Elite membership (subscription) is sold in app (against Apple rules?) without being manageable in subscriptions. It use to be able to be cancelled in app, now you have to call. Shame on you. Issue 2. Likely to avoid paying Apple, food orders get processed very oddly, and you cannot see the status in app. You get a text. However, as I learned recently, that doesn’t mean they got your order. I missed most of my last movie fixing the food order I put in in advance to avoid that. Don’t use this app!!
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