Ridiculous
They make it incredibly difficult to change your information, and the amount of personal information they require just to use Easy Pay is excessive.
I was asked to provide a photo of my driver’s license, my Social Security card, a photo of myself, and my email address just to set up an Easy Pay account. Why is all of this necessary just to save a few cents per gallon on gas?
It’s becoming increasingly concerning how casually companies expect customers to hand over highly sensitive, personally identifiable information in exchange for basic “perks.” Customers should be able to understand exactly why this information is required, how it is being used, and how it is being protected.
Circle K really needs to get with the times. I use other gas station apps that make the process much simpler without requiring me to jump through all these hoops. Saving 10¢ a gallon simply isn’t worth the hassle or the amount of personal information I’m being asked to provide.
I ultimately told Customer Service to just delete my account.
Hopefully this helps someone else before they go through the same frustration.
I was asked to provide a photo of my driver’s license, my Social Security card, a photo of myself, and my email address just to set up an Easy Pay account. Why is all of this necessary just to save a few cents per gallon on gas?
It’s becoming increasingly concerning how casually companies expect customers to hand over highly sensitive, personally identifiable information in exchange for basic “perks.” Customers should be able to understand exactly why this information is required, how it is being used, and how it is being protected.
Circle K really needs to get with the times. I use other gas station apps that make the process much simpler without requiring me to jump through all these hoops. Saving 10¢ a gallon simply isn’t worth the hassle or the amount of personal information I’m being asked to provide.
I ultimately told Customer Service to just delete my account.
Hopefully this helps someone else before they go through the same frustration.
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Bye
the app forced me to update it ,or it would not let me access or navigate it now im on a stupid new lay out ,where the ui makes it harder to quickly find your membership BARCODE.
So im Biddin Fare well
So im Biddin Fare well
Amazing/great for deals
Best app ever honestly it has saved me so much on fuel/food or whenever I’m feeling thirsty cheap affordable options even when I need motor oil or a car wash circle k is the way to go
Terrible
Bring back the old point system. Wow the new inner circle rewards is not for consumers but for greed. Have to go in to the store and buy $3 worth of stuff each time just to have it count ? No way. Circle K lost a loyal customer. Speedway is so much better now. Why bother with circle k. All the savings are gone. Can’t go on just to buy a coffee that doesn’t count anymore. Plus you hide the barcode. People are in a hurry usually. We shouldn’t have to go through menus just to get it
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Circle K not my fav no more
They really went greedy with everything. Games have almost no free items, just BOGO. Coffee coupons are gone. No free coffee after buying 6. Minimum purchase to get a ‘Visit’. Glad competition is building close by.
Love It
I enjoy the fuel perks and people perks. It will help you save on items and fuel
You lied to me
Said I’d save .25 a gallon on first five fill ups if I got the app. Only got .05
Update is not cool
I loved the app when I would upload receipts for my digital cash back but now since I enter my phone number or scan the barcode the rebates are missing. I’m hoping delayed but I’ve reached out to the swiftly email with no response. I’m starting to get quite upset about it because I went to circle k specifically for this rebate, and now? Before this change the rebates were lightening fast!
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Great deal
As a retired senior and I am a regular customer at the circle K. I am thrilled to know that I now can have savings benefit that I am not charged for. Thank you Circle K!!
Put the barcode back
Put the barcode back in the app where it was. Don’t like finding the bar code while juggling items.
Horrible app
This app is so useless. Says I have 5-25cent rewards that you can’t use. Says enter phone number, but has nowhere to enter the number. Rerarded.
Outer circle
Have been to my local Circle K/Holiday gas station several times since signing up for the Inner Circle rewards program and none of my fuel ups/purchases have generated a qualified “visit”. Not sure what else I need to do, each stop fulfilled the “visit” requirement and I was sure to sign in with my phone number at the cashier but sill no visits have populated within the app. 👎
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“Something went wrong”
I downloaded the app a month ago because I happen to have a circle k near my job. Seemed like a convenient deal getting a few cents off gas every week. First fill up? No problem. Subsequently, not so much. I’ve visited several times, but it doesn’t show in the app. It just keeps saying “hmmm something went wrong try again later.” It’ll show me ads for whatever deal is happening in the store, but accruing any kind of benefit for filling up? Nope. So what’s the point of having the app?
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Are you deaf
Are you blind
Removed the barcode?
For some reason they decided to hide the barcode behind some menus instead of being readily available at app start up
Having to navigate a menu is so clunky, I really have no idea why they changed it, it's confusing for customers as well and I've had to help several customers with finding their barcode
Having to navigate a menu is so clunky, I really have no idea why they changed it, it's confusing for customers as well and I've had to help several customers with finding their barcode
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Ok
This app it tuff💯💯💯🥀🥀🥀
App does NOT work
My local holiday store was bought out by circle k and they’ve been pushing hard to demolish the existing holiday rewards to the branded circle k app. It supposedly launched 8/24 for my store that I visit 5 days a week, sometimes twice in a day, so I downloaded the app for a seamless transition. Too bad the app doesn’t work, like at all. I visit daily yet it shows zero visits for my profile. I filled out the contact form for help and got some BS generic auto-reply in which I was told I would get 5 free visits for being a valued customer, however my account STILL says zero visits. I hate circle k app, bring back holiday rewards if you can’t even make your branded reward system function properly a full week after launching. It’s annoying enough that I’m considering switching to kwik trip for my daily coffee and breakfast… at least they have a rewards app that actually works.
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Update
The update is so much better
New rewards program not worth it!
I had been using there app for fuel rewards. I drive for a living. They tried to make there new reward program look like something special. You have to get a lot more gas now to get less off in rewards. For the time being. I’ll be looking elsewhere for rewards. There gas in my area is already higher than other gas stations. With gas prices right now. When you do the math with rewards and they charge more for gas. You’re not saving anything. Not surprised though…
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Wish there were more!
I Love seeing ‘em when I’m traveling. There’s several around where I live, but we need more. I appreciate the rewards!
